Let's get your machine working.

We're glad the problem's been solved.

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We're glad the problem's been solved.

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Battery

Part no. 972382-04

Battery

Part no. 972382-04

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Battery

Part no. 972382-04

Replacement battery for your Dyson vacuum

Out of stock.

£129.00

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Battery

Part no. 972382-04

Battery

Part no. 972382-04

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Battery

Part no. 972382-04

Replacement battery for your Dyson vacuum

Out of stock.

£129.00

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But our Customer Support Team will be able to solve your problem.

We need a little more information to help us solve your issue.

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We need a little more information to help us solve your issue.

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Hair screw tool

Part no. 972383-03

Hair screw tool

Part no. 972383-03

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Hair screw tool

Part no. 972383-03

Anti-tangle brush bar removes hair from pet beds, car seats and stairs. Fast.

£50.00

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Extension Hose

Part no. 971432-01

Extension Hose

Part no. 971432-01

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Extension Hose

Part no. 971432-01

Adds up to 61cm of flexible reach to non-powered tool attachments, to clean up high or down low in your home or car.

Out of stock.

£25.00

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Part no. 971433-01

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Part no. 971433-01

£30.00

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Quick-release mini soft dusting brush

Part no. 971428-01

Quick-release mini soft dusting brush

Part no. 971428-01

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Quick-release mini soft dusting brush

Part no. 971428-01

£25.00

Stubborn Dirt Brush

Part no. 971429-01

Stubborn Dirt Brush

Part no. 971429-01

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Stubborn Dirt Brush

Part no. 971429-01

Replacement stubborn dirt brush for your Dyson vacuum cleaner.

Out of stock.

£25.00

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Up-top adaptor

Part no. 971431-01

Up-top adaptor

Part no. 971431-01

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Up-top adaptor

Part no. 971431-01

Bends and locks at different angles for cleaning in hard-to-reach high areas of your home.

£30.00

We need a little more information to help us solve your issue.

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We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

We need a little more information to help us solve your issue.

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But our Customer Support Team will be able to solve your problem.

Axle & Roller

Part no. 965338-01

Axle & Roller

Part no. 965338-01

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Axle & Roller

Part no. 965338-01

Replacement axle and roller for your Dyson cordless vacuum cleaner.

£10.00

Laser Slim Fluffy™ brush bar

Part no. 971634-01

Laser Slim Fluffy™ brush bar

Part no. 971634-01

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Laser Slim Fluffy™ brush bar

Part no. 971634-01

Replacement Laser Slim Fluffy™ brush bar for your Dyson cordless vacuum cleaner.

£29.00

We need a little more information to help us solve your issue.

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We need a little more information to help us solve your issue.

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Battery

Part no. 972382-04

Battery

Part no. 972382-04

Your machine may be eligible for free replacement parts

Is your machine under warranty?

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Requested part no.*

Additional notes

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Battery

Part no. 972382-04

Replacement battery for your Dyson vacuum

Out of stock.

£129.00

Keep me updated See more

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

Filter

Part no. 972352-01

Filter

Part no. 972352-01

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Filter

Part no. 972352-01

Replacement filter for your Dyson vacuum

Out of stock.

£45.00

Keep me updated See more

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

Hair screw tool

Part no. 972383-03

Hair screw tool

Part no. 972383-03

Your machine may be eligible for free replacement parts

Is your machine under warranty?

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Sorry, but this purchase date doesn't look quite right. Please check and try again.

Requested part no.*

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Return to support home

Sorry - there's been a technical issue

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Sorry - your machine is no longer eligible for free replacement parts. You can purchase your new part below.

Hair screw tool

Part no. 972383-03

Anti-tangle brush bar removes hair from pet beds, car seats and stairs. Fast.

£50.00

Hair screw tool brush bar

Part no. 971362-03

Hair screw tool brush bar

Part no. 971362-03

Your machine may be eligible for free replacement parts

Is your machine under warranty?

Use this form to notify our Customer Support Team. They'll check if your machine is eligible for free replacements and order the right part for you.

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Example: AB1-UK-ABC1234A

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Sorry, but this purchase date doesn't look quite right. Please check and try again.

Requested part no.*

Additional notes

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Return to support home

Sorry - there's been a technical issue

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Contact Dyson Support

Sorry - your machine is no longer eligible for free replacement parts. You can purchase your new part below.

Hair screw tool brush bar

Part no. 971362-03

Replacement hair screw tool brush bar for your Dyson vacuum

£29.00

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

Part no. 972293-04

Your machine may be eligible for free replacement parts

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Example: AB1-UK-ABC1234A

Do you need help locating your serial number?

Purchase date*

DD / MM / YYYY

Sorry, but this purchase date doesn't look quite right. Please check and try again.

Requested part no.*

Additional notes

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Return to support home

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Sorry - your machine is no longer eligible for free replacement parts. You can purchase your new part below.

Part no. 972293-04

Out of stock.

£29.00

Keep me updated See more

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

We need a little more information to help us solve your issue.

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Further help

Dyson Gen5detect™ (Prussian Blue/ Rich Copper)

Let's get your machine working.

Let's get your machine working.

How to clean your tools

Issue resolved

More help required

Troubleshooting

LCD screen

Battery alerts

Charge the machine

LED showing

Issue resolved

No power

The LEDs flash on and off

Battery alert

Replacement part required

Replacement part required

No LED

Blue flashing LEDs whilst charging

Inspect display

Replacement part required

Replacement part required

Blockage alert

Check the wand

Select tool

Check accessory

Check inlet

Check the cyclone

Washing the filter - video

Issue not resolved, please speak to our Customer Support Team

Washing the filter - step-by-step

Check hair screw tool

Check Digital Motorbar™ cleaner head

Check Fluffy Optic™ cleaner head

Washing the brush bar

Pulsing

Non-Dyson battery detected

Replacement part required

Diagnostic screen

Unable to exit manually

Replacement part required

Filter not sealed

Wash the filter - video

Washing the filter - step-by-step

Particle count

Understanding the particle count

Low temperature detected

High storage temperature detected

Repair required

High temperature detected

Filter needs cleaning

Unusual noise

Pulsing

Grating or rattling

Test the machine

Check the bin inlet

Replacement part required

Replacement part required

High pitched whistle

Check inlet

Pick up issues

The brush bar is not spinning

Digital Motorbar™ cleaner head

Replacement part required

Fluffy Optic™ cleaner head

Replacement part required

Hair screw tool

Replacement part required

Replacement part required

Replacement part required

Vacuum cleaner isn't picking up well

The display is showing an alert

Power or electrical issue

The battery alert is showing after a full charge

Issue not resolved, please speak to our Customer Support Team

The machine has no power

The machine is overheating

Performance checks

Check the wand

Cutting out

The machine has power but no display