Let's get your machine working.
Dyson Gen5detect™ (Prussian Blue/ Rich Copper)Let's get your machine working.
Dyson Gen5detect™ (Prussian Blue/ Rich Copper)-
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How to clean your tools
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Issue resolved
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More help required
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Troubleshooting
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LCD screen
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Battery alerts
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Charge the machine
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LED showing
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Issue resolved
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No power
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The LEDs flash on and off
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Battery alert
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Replacement part required
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Replacement part required
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No LED
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Blue flashing LEDs whilst charging
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Inspect display
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Replacement part required
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Replacement part required
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Blockage alert
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Check the wand
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Select tool
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Check accessory
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Check inlet
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Check the cyclone
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Washing the filter - video
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Replacement part required
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Washing the filter - step-by-step
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Check hair screw tool
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Check inlet
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Check the cyclone
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Washing the filter - video
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Replacement part required
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Washing the filter - step-by-step
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Check Digital Motorbar cleaner head
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Check inlet
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Check the cyclone
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Washing the filter - video
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Replacement part required
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Washing the filter - step-by-step
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Check Fluffy Optic cleaner head
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Check inlet
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Check the cyclone
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Washing the filter - video
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Replacement part required
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Washing the filter - step-by-step
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Washing the brush bar
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Pulsing
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Check the cyclone
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Washing the filter - video
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Replacement part required
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Washing the filter - step-by-step
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Non-Dyson battery detected
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Replacement part required
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Diagnostic screen
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Unable to exit manually
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Replacement part required
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Filter not sealed
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Wash the filter - video
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Washing the filter - step-by-step
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Particle count
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Understanding the particle count
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Low temperature detected
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High storage temperature detected
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Repair required
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High temperature detected
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Filter needs cleaning
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Unusual noise
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Pulsing
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Grating or rattling
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Test the machine
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Check the bin inlet
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Replacement part required
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Replacement part required
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High pitched whistle
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Check inlet
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Pick up issues
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The brush bar is not spinning
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Digital Motorbar cleaner head
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Replacement part required
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Fluffy Optic cleaner head
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Replacement part required
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Hair screw tool
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Replacement part required
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Replacement part required
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Replacement part required
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Vacuum cleaner isn't picking up well
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The display is showing an alert
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Power or electrical issue
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The battery alert is showing after a full charge
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Replacement part required
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The machine has no power
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The machine is overheating
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Performance checks
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Check inlet
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Check the wand
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Cutting out
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The machine has power but no display
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LED showing
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Run time
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Run time inaccurate after removing from charge
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The display shows run time remaining but the machine cut out
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High level of charge
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Charge the machine
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Spare parts and replacement instructions
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Quick release accessories
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Click-in battery and charger
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Purchase part
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Part replacement instructions
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Issue not resolved, please speak to our Customer Support Team
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Extension hose
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Purchase part
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Part replacement instructions
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Flexi crevice tool
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Purchase part
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Part replacement instructions
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Grab & Go Dok
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Purchase part
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Part replacement instructions
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Low reach adaptor
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Purchase part
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Part replacement instructions
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Mattress tool
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Purchase part
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Part replacement instructions
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Mini soft dusting brush
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Purchase part
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Part replacement instructions
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Stubborn dirt brush
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Purchase part
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Part replacement instructions
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Up-Top adaptor
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Purchase part
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Part replacement instructions
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Digital Motorbar™ cleaner head
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Axle and roller
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Purchase part
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Part replacement instructions
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Motorbar brush bar
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Purchase part
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Part replacement instructions
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Digital Motorbar™ cleaner head
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Purchase part
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Part replacement instructions
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Rear edge
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Purchase part
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Part replacement instructions
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V-Ball wheel
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Purchase part
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Part replacement instructions
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Fluffy Optic™ cleaner head
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Axle and roller
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Purchase part
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Part replacement instructions
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Fluffy Optic brush bar
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Purchase part
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Part replacement instructions
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Fluffy Optic™ cleaner head
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Purchase part
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Part replacement instructions
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Fluffy Optic end cap
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Purchase part
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Part replacement instructions
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Main body and cyclone
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Click-in battery
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Purchase part
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Part replacement instructions
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Bin
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Purchase part
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Part replacement instructions
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Main body and cyclone
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Purchase part
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Part replacement instructions
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Filter
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Purchase part
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Part replacement instructions
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Comfort grip
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Purchase part
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Part replacement instructions
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Wand, charger and dock
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Charger
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Purchase part
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Part replacement instructions
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Combination tool
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Purchase part
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Part replacement instructions
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Hair screw tool
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Purchase part
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Part replacement instructions
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Hair screw tool brush bar
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Purchase part
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Part replacement instructions
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Hair screw tool housing and soleplate
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Purchase part
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Part replacement instructions
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Hair screw tool neck
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Purchase part
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Part replacement instructions
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Wand
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Purchase part
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Part replacement instructions
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Wall dock
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Purchase part
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Part replacement instructions
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Unusual smell
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Damp or musty
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Clean the bin
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Washing the filter - video
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Damp or musty smell
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Pick up issues
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Washing the filter - step-by-step
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Damp or musty smell
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Damp or musty smell still present
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Replacement part required
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Issue not resolved, please speak to our Customer Support Team
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How to locate the serial number
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Troubleshooting
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Visible issue
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Filter needs washing frequently
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Filter wash alert
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Replacement part required
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Replacement part required
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Emptying the bin - video
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Emptying the bin - step-by-step
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Laser not working
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The reactive suction power isn't working
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Scratches or marks on the wand
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Replacement part required
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Issue not resolved, please speak to our Customer Support Team
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The wall dock is difficult to remove
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Replacement part required
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How to use the CleanTrace™ phone clamp
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How to change your click-in battery
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How to charge the machine
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Charging your machine - step-by-step
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Installing the Floor Dok Multi™
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How to install the Floor Dok Multi™
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Uninstalling the Floor Dok Multi™
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How to get started
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How to get started - step-by-step
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Installing the dock
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How to install the dock - step-by-step
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Download the user manual
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Understanding the particle count
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Understanding the particle count
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Power modes
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Locating the serial number
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Settings menu
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Alert settings
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Language selection
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How to find your serial numbers
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How to attach the tools
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How to clean the bin and cyclone
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How to empty the bin
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Emptying the bin - step-by-step
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How to wash the filter
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Washing the filter - step-by-step
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How to clean the optic lens
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Cleaning the floor tool
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Digital Motorbar™ cleaner head
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Fluffy Optic™ cleaner head
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Hair screw tool
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We're glad the problem's been solved.
Please let us know if there's anything else we can help you with.
The Dyson guarantee
'How to ' videos and tips
To help you get the most from your machine. Quick and easy.
Exclusive owner benefits
Priority access to previews of new Dyson technology, events and offers.
Expert advice. 7 days a week.
Freephone and live chat. The right advice for your machine, from real Dyson people.
Hassle-free repairs and replacement
Free replacement parts or repairs during your guarantee period. And if we can’t repair it, we’ll replace it.
We're glad the problem's been solved.
Please let us know if there's anything else we can help you with.
The Dyson guarantee
'How to ' videos and tips
To help you get the most from your machine. Quick and easy.
Exclusive owner benefits
Priority access to previews of new Dyson technology, events and offers.
Expert advice. 7 days a week.
Freephone and live chat. The right advice for your machine, from real Dyson people.
Hassle-free repairs and replacement
Free replacement parts or repairs during your guarantee period. And if we can’t repair it, we’ll replace it.
You might need a replacement part.
It looks like the Main body & Cyclone is not working. You can solve this by ordering a new one below.
Main body & Cyclone
Part no. 972418-03
Replacement Main body & Cyclone for your Dyson vacuum
£189.00
Main body & Cyclone
Part no. 972418-03
Replacement Main body & Cyclone for your Dyson vacuum
£189.00
You might need a replacement part.
It looks like the Charger is not working. You can solve this by ordering a new one below.
Charger
Part no. 972408-01
Charges your vacuum with or without the Wall dok™
£45.00
Charger
Part no. 972408-01
Charges your vacuum with or without the Wall dok™
£45.00
You might need a replacement part.
It looks like the Battery is not working. You can solve this by ordering a new one below.
Battery
Part no. 972382-04
Replacement battery for your Dyson vacuum
£129.00
Battery
Part no. 972382-04
Replacement battery for your Dyson vacuum
£129.00
£129.00
You might need a replacement part.
It looks like the Battery is not working. You can solve this by ordering a new one below.
Battery
Part no. 972382-04
Replacement battery for your Dyson vacuum
£129.00
Battery
Part no. 972382-04
Replacement battery for your Dyson vacuum
£129.00
£129.00
You might need a replacement part.
It looks like the Battery is not working. You can solve this by ordering a new one below.
Battery
Part no. 972382-04
Replacement battery for your Dyson vacuum
£129.00
Battery
Part no. 972382-04
Replacement battery for your Dyson vacuum
£129.00
£129.00
We need a little more information to help us solve your issue.
But our Customer Support Team will be able to solve your problem.
Please contact our customer service team on 0800 298 0298, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
You might need a replacement part.
It looks like the Hair screw tool is not working. You can solve this by ordering a new one below.
Hair screw tool
Part no. 972383-03
Anti-tangle brush bar removes hair from pet beds, car seats and stairs. Fast.
£50.00
Hair screw tool
Part no. 972383-03
Anti-tangle brush bar removes hair from pet beds, car seats and stairs. Fast.
£50.00
£50.00
We need a little more information to help us solve your issue.
But our Customer Support Team will be able to solve your problem.
Please contact our customer service team on 0800 298 0298, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
You might need a replacement part.
It looks like the Fluffy Optic™ cleaner head is not working. You can solve this by ordering a new one below.
Fluffy Optic™ cleaner head
Part no. 972417-02
A precisely angled blade of light reveals twice the amount of invisible dust on hard floors.
£109.00
Fluffy Optic™ cleaner head
Part no. 972417-02
A precisely angled blade of light reveals twice the amount of invisible dust on hard floors.
£109.00
£109.00
You might need a replacement part.
It looks like the Filter is not working. You can solve this by ordering a new one below.
Filter
Part no. 972352-01
Replacement filter for your Dyson vacuum
£45.00
Filter
Part no. 972352-01
Replacement filter for your Dyson vacuum
£45.00
£45.00
You might need a replacement part.
It looks like the Battery is not working. You can solve this by ordering a new one below.
Battery
Part no. 972382-04
Replacement battery for your Dyson vacuum
£129.00
Battery
Part no. 972382-04
Replacement battery for your Dyson vacuum
£129.00
£129.00
You might need a replacement part.
It looks like the Main body & Cyclone is not working. You can solve this by ordering a new one below.
Main body & Cyclone
Part no. 972418-03
Replacement Main body & Cyclone for your Dyson vacuum
£189.00
Main body & Cyclone
Part no. 972418-03
Replacement Main body & Cyclone for your Dyson vacuum
£189.00
We need a little more information to help us solve your issue.
But our Customer Support Team will be able to solve your problem.
Please contact our customer service team on 0800 298 0298, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
You might need a replacement part.
It looks like the Bin is not working. You can solve this by ordering a new one below.
Bin
Part no. 972416-02
Replacement bin for your Dyson vacuum.
£45.00
Bin
Part no. 972416-02
Replacement bin for your Dyson vacuum.
£45.00
£45.00
You might need a replacement part.
It looks like the Main body & Cyclone is not working. You can solve this by ordering a new one below.
Main body & Cyclone
Part no. 972418-03
Replacement Main body & Cyclone for your Dyson vacuum
£189.00
Main body & Cyclone
Part no. 972418-03
Replacement Main body & Cyclone for your Dyson vacuum
£189.00
We need a little more information to help us solve your issue.
But our Customer Support Team will be able to solve your problem.
Please contact our customer service team on 0800 298 0298, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
You might need a replacement part.
It looks like the Fluffy Optic™ cleaner head is not working. You can solve this by ordering a new one below.
Fluffy Optic™ cleaner head
Part no. 972417-02
A precisely angled blade of light reveals twice the amount of invisible dust on hard floors.
£109.00
Fluffy Optic™ cleaner head
Part no. 972417-02
A precisely angled blade of light reveals twice the amount of invisible dust on hard floors.
£109.00
£109.00
You might need a replacement part.
It looks like the Hair screw tool is not working. You can solve this by ordering a new one below.
Hair screw tool
Part no. 972383-03
Anti-tangle brush bar removes hair from pet beds, car seats and stairs. Fast.
£50.00
Hair screw tool
Part no. 972383-03
Anti-tangle brush bar removes hair from pet beds, car seats and stairs. Fast.
£50.00
£50.00
You might need a replacement part.
It looks like the Main body & Cyclone is not working. You can solve this by ordering a new one below.
Main body & Cyclone
Part no. 972418-03
Replacement Main body & Cyclone for your Dyson vacuum
£189.00
Main body & Cyclone
Part no. 972418-03
Replacement Main body & Cyclone for your Dyson vacuum
£189.00
You might need a replacement part.
It looks like the Built-in dusting and crevice tool is not working. You can solve this by ordering a new one below.
Built-in dusting and crevice tool
Part no. 972354-03
Wand detaches with a click to reveal a ready-to-go crevice tool stored inside for on-the-spot cleans.
£49.00
Built-in dusting and crevice tool
Part no. 972354-03
Wand detaches with a click to reveal a ready-to-go crevice tool stored inside for on-the-spot cleans.
£49.00
£49.00
You might need a replacement part.
It looks like the Charger is not working. You can solve this by ordering a new one below.
Charger
Part no. 972408-01
Charges your vacuum with or without the Wall dok™
£45.00
Charger
Part no. 972408-01
Charges your vacuum with or without the Wall dok™
£45.00
We need a little more information to help us solve your issue.
But our Customer Support Team will be able to solve your problem.
Please contact our customer service team on 0800 298 0298, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We need a little more information to help us solve your issue.
Please contact our customer service team on 0800 298 0298, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
You might need a replacement part.
It looks like the Extension Hose is not working. You can solve this by ordering a new one below.
Extension Hose
Part no. 971432-01
Adds up to 61cm of flexible reach to non-powered tool attachments, to clean up high or down low in your home or car.
£25.00
Extension Hose
Part no. 971432-01
Adds up to 61cm of flexible reach to non-powered tool attachments, to clean up high or down low in your home or car.
£25.00
You might need a replacement part.
Part no. 971433-01
£30.00
Part no. 971433-01
£30.00
£30.00
You might need a replacement part.
It looks like the Floor Dok is not working. You can solve this by ordering a new one below.
Floor Dok
Part no. 972214-01
Free-standing grab-and-go charging dock to tidily store your Dyson vacuum tools.
£119.00
Floor Dok
Part no. 972214-01
Free-standing grab-and-go charging dock to tidily store your Dyson vacuum tools.
£119.00
£119.00
You might need a replacement part.
It looks like the Low Reach Adaptor is not working. You can solve this by ordering a new one below.
Low Reach Adaptor
Part no. 970790-02
Replacement low reach adaptor for your Dyson vacuum
£35.00
Low Reach Adaptor
Part no. 970790-02
Replacement low reach adaptor for your Dyson vacuum
£35.00
You might need a replacement part.
It looks like the Mattress tool is not working. You can solve this by ordering a new one below.
Mattress tool
Part no. 971427-01
Removes dust, dirt and allergens from mattresses and upholstery.
£12.50
Mattress tool
Part no. 971427-01
Removes dust, dirt and allergens from mattresses and upholstery.
£12.50
You might need a replacement part.
It looks like the Quick-release mini soft dusting brush is not working. You can solve this by ordering a new one below.
Quick-release mini soft dusting brush
Part no. 971428-01
£25.00
Quick-release mini soft dusting brush
Part no. 971428-01
£25.00
£25.00
You might need a replacement part.
It looks like the Stubborn Dirt Brush is not working. You can solve this by ordering a new one below.
Stubborn Dirt Brush
Part no. 971429-01
Replacement stubborn dirt brush for your Dyson vacuum cleaner.
£25.00
Stubborn Dirt Brush
Part no. 971429-01
Replacement stubborn dirt brush for your Dyson vacuum cleaner.
£25.00
You might need a replacement part.
It looks like the Up-top adaptor is not working. You can solve this by ordering a new one below.
Up-top adaptor
Part no. 971431-01
Bends and locks at different angles for cleaning in hard-to-reach high areas of your home.
£30.00
Up-top adaptor
Part no. 971431-01
Bends and locks at different angles for cleaning in hard-to-reach high areas of your home.
£30.00
£30.00
You might need a replacement part.
It looks like the Axle & Roller is not working. You can solve this by ordering a new one below.
Axle & Roller
Part no. 965338-01
Replacement axle and roller for your Dyson cordless vacuum cleaner.
£10.00
Axle & Roller
Part no. 965338-01
Replacement axle and roller for your Dyson cordless vacuum cleaner.
£10.00
£10.00
You might need a replacement part.
It looks like the Motorbar brushbar is not working. You can solve this by ordering a new one below.
Motorbar brushbar
Part no. 971655-04
Replacement Motorbar brushbar for your Dyson vacuum.
£39.00
Motorbar brushbar
Part no. 971655-04
Replacement Motorbar brushbar for your Dyson vacuum.
£39.00
We need a little more information to help us solve your issue.
But our Customer Support Team will be able to solve your problem.
Please contact our customer service team on 0800 298 0298, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We need a little more information to help us solve your issue.
But our Customer Support Team will be able to solve your problem.
Please contact our customer service team on 0800 298 0298, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
You might need a replacement part.
It looks like the V-ball wheel is not working. You can solve this by ordering a new one below.
V-ball wheel
Part no. 969332-02
Replacement V-ball wheel for your Dyson vacuum.
£3.50
V-ball wheel
Part no. 969332-02
Replacement V-ball wheel for your Dyson vacuum.
£3.50
You might need a replacement part.
It looks like the Axle & Roller is not working. You can solve this by ordering a new one below.
Axle & Roller
Part no. 965338-01
Replacement axle and roller for your Dyson cordless vacuum cleaner.
£10.00
Axle & Roller
Part no. 965338-01
Replacement axle and roller for your Dyson cordless vacuum cleaner.
£10.00
£10.00
You might need a replacement part.
It looks like the Laser Slim Fluffy™ brush bar is not working. You can solve this by ordering a new one below.
Laser Slim Fluffy™ brush bar
Part no. 971634-01
Replacement Laser Slim Fluffy™ brush bar for your Dyson cordless vacuum cleaner.
£29.00
Laser Slim Fluffy™ brush bar
Part no. 971634-01
Replacement Laser Slim Fluffy™ brush bar for your Dyson cordless vacuum cleaner.
£29.00
You might need a replacement part.
It looks like the Fluffy Optic™ cleaner head is not working. You can solve this by ordering a new one below.
Fluffy Optic™ cleaner head
Part no. 972417-02
A precisely angled blade of light reveals twice the amount of invisible dust on hard floors.
£109.00
Fluffy Optic™ cleaner head
Part no. 972417-02
A precisely angled blade of light reveals twice the amount of invisible dust on hard floors.
£109.00
£109.00
You might need a replacement part.
It looks like the Fluffy Optic End cap is not working. You can solve this by ordering a new one below.
Fluffy Optic End cap
Part no. 970445-07
Replacement fluffy optic end cap for your Dyson vacuum
£3.00
Fluffy Optic End cap
Part no. 970445-07
Replacement fluffy optic end cap for your Dyson vacuum
£3.00
You might need a replacement part.
It looks like the Battery is not working. You can solve this by ordering a new one below.
Battery
Part no. 972382-04
Replacement battery for your Dyson vacuum
£129.00
Battery
Part no. 972382-04
Replacement battery for your Dyson vacuum
£129.00
£129.00
You might need a replacement part.
It looks like the Bin is not working. You can solve this by ordering a new one below.
Bin
Part no. 972416-02
Replacement bin for your Dyson vacuum.
£45.00
Bin
Part no. 972416-02
Replacement bin for your Dyson vacuum.
£45.00
£45.00
You might need a replacement part.
It looks like the Main body & Cyclone is not working. You can solve this by ordering a new one below.
Main body & Cyclone
Part no. 972418-03
Replacement Main body & Cyclone for your Dyson vacuum
£189.00
Main body & Cyclone
Part no. 972418-03
Replacement Main body & Cyclone for your Dyson vacuum
£189.00
You might need a replacement part.
It looks like the Filter is not working. You can solve this by ordering a new one below.
Filter
Part no. 972352-01
Replacement filter for your Dyson vacuum
£45.00
Filter
Part no. 972352-01
Replacement filter for your Dyson vacuum
£45.00
£45.00
You might need a replacement part.
It looks like the Comfort Grip is not working. You can solve this by ordering a new one below.
Comfort Grip
Part no. 973110-02
Replacement comfort grip for your Dyson vacuum
£5.00
Comfort Grip
Part no. 973110-02
Replacement comfort grip for your Dyson vacuum
£5.00
You might need a replacement part.
It looks like the Charger is not working. You can solve this by ordering a new one below.
Charger
Part no. 972408-01
Charges your vacuum with or without the Wall dok™
£45.00
Charger
Part no. 972408-01
Charges your vacuum with or without the Wall dok™
£45.00
You might need a replacement part.
It looks like the Combination tool is not working. You can solve this by ordering a new one below.
Combination tool
Part no. 967482-03
Two tools in one – wide nozzle and brush, for quick switching between cleaning and dusting tasks around your home or car.
£25.00
Combination tool
Part no. 967482-03
Two tools in one – wide nozzle and brush, for quick switching between cleaning and dusting tasks around your home or car.
£25.00
£25.00
You might need a replacement part.
It looks like the Hair screw tool is not working. You can solve this by ordering a new one below.
Hair screw tool
Part no. 972383-03
Anti-tangle brush bar removes hair from pet beds, car seats and stairs. Fast.
£50.00
Hair screw tool
Part no. 972383-03
Anti-tangle brush bar removes hair from pet beds, car seats and stairs. Fast.
£50.00
£50.00
You might need a replacement part.
It looks like the Hair screw tool brush bar is not working. You can solve this by ordering a new one below.
Hair screw tool brush bar
Part no. 971362-03
Replacement hair screw tool brush bar for your Dyson vacuum
£29.00
Hair screw tool brush bar
Part no. 971362-03
Replacement hair screw tool brush bar for your Dyson vacuum
£29.00
£29.00
You might need to arrange a visit from a Dyson expert.
It looks like the Hair screw tool housing & soleplate isn't working. A new one will need to be replaced by a Dyson Expert.
Please contact us. Our UK based helpline will be able to arrange an appointment for you.
Hair screw tool housing & soleplate
Part no. 972294-03
Replacement hair screw tool housing & soleplate for your Dyson vacuum
Hair screw tool housing & soleplate
Part no. 972294-03
Replacement hair screw tool housing & soleplate for your Dyson vacuum
You might need a replacement part.
You might need a replacement part.
It looks like the Built-in dusting and crevice tool is not working. You can solve this by ordering a new one below.
Built-in dusting and crevice tool
Part no. 972354-03
Wand detaches with a click to reveal a ready-to-go crevice tool stored inside for on-the-spot cleans.
£49.00
Built-in dusting and crevice tool
Part no. 972354-03
Wand detaches with a click to reveal a ready-to-go crevice tool stored inside for on-the-spot cleans.
£49.00
£49.00
You might need a replacement part.
It looks like the Wall dok™ is not working. You can solve this by ordering a new one below.
Wall dok™
Part no. 973027-02
Wall-mounted dock to recharge your vacuum and tidily store tools.
£25.00
Wall dok™
Part no. 973027-02
Wall-mounted dock to recharge your vacuum and tidily store tools.
£25.00
We need a little more information to help us solve your issue.
But our Customer Support Team will be able to solve your problem.
Please contact our customer service team on 0800 298 0298, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We need a little more information to help us solve your issue.
Please contact our customer service team on 0800 298 0298, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
You might need a replacement part.
It looks like the Main body & Cyclone is not working. You can solve this by ordering a new one below.
Main body & Cyclone
Part no. 972418-03
Replacement Main body & Cyclone for your Dyson vacuum
£189.00
Main body & Cyclone
Part no. 972418-03
Replacement Main body & Cyclone for your Dyson vacuum
£189.00
You might need a replacement part.
It looks like the Filter is not working. You can solve this by ordering a new one below.
Filter
Part no. 972352-01
Replacement filter for your Dyson vacuum
£45.00
Filter
Part no. 972352-01
Replacement filter for your Dyson vacuum
£45.00
£45.00
You might need a replacement part.
It looks like the Built-in dusting and crevice tool is not working. You can solve this by ordering a new one below.
Built-in dusting and crevice tool
Part no. 972354-03
Wand detaches with a click to reveal a ready-to-go crevice tool stored inside for on-the-spot cleans.
£49.00
Built-in dusting and crevice tool
Part no. 972354-03
Wand detaches with a click to reveal a ready-to-go crevice tool stored inside for on-the-spot cleans.
£49.00
£49.00
We need a little more information to help us solve your issue.
But our Customer Support Team will be able to solve your problem.
Please contact our customer service team on 0800 298 0298, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
You might need a replacement part.
It looks like the Wall dok™ is not working. You can solve this by ordering a new one below.
Wall dok™
Part no. 973027-02
Wall-mounted dock to recharge your vacuum and tidily store tools.
£25.00
Wall dok™
Part no. 973027-02
Wall-mounted dock to recharge your vacuum and tidily store tools.
£25.00