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Let's get your machine working.

Dyson Gen5detect™ (Prussian Blue/ Rich Copper)
Dyson Gen5detect™ (Prussian Blue/ Rich Copper)

Let's get your machine working.

Dyson Gen5detect™ (Prussian Blue/ Rich Copper)
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Please let us know if there's anything else we can help you with.

The Dyson guarantee

‘How to’ videos and tips

'How to ' videos and tips

To help you get the most from your machine. Quick and easy.
Exclusive owner benefits

Exclusive owner benefits

Priority access to previews of new Dyson technology, events and offers.
Expert advice. 7 days a week.

Expert advice. 7 days a week.

Freephone and live chat. The right advice for your machine, from real Dyson people.
Hassle-free repairs and replacement

Hassle-free repairs and replacement

Free replacement parts or repairs during your guarantee period. And if we can’t repair it, we’ll replace it.

We're glad the problem's been solved.

Please let us know if there's anything else we can help you with.

The Dyson guarantee

‘How to’ videos and tips

'How to ' videos and tips

To help you get the most from your machine. Quick and easy.
Exclusive owner benefits

Exclusive owner benefits

Priority access to previews of new Dyson technology, events and offers.
Expert advice. 7 days a week.

Expert advice. 7 days a week.

Freephone and live chat. The right advice for your machine, from real Dyson people.
Hassle-free repairs and replacement

Hassle-free repairs and replacement

Free replacement parts or repairs during your guarantee period. And if we can’t repair it, we’ll replace it.

You might need a replacement part.

It looks like the Main body & Cyclone is not working. You can solve this by ordering a new one below.

Main body & Cyclone

Part no. 972418-03

Replacement Main body & Cyclone for your Dyson vacuum

£189.00

Main body & Cyclone

Main body & Cyclone

Part no. 972418-03

Replacement Main body & Cyclone for your Dyson vacuum

£189.00

Out of stock.

£189.00

You might need a replacement part.

It looks like the Charger is not working. You can solve this by ordering a new one below.

Charger

Part no. 972408-01

Charges your vacuum with or without the Wall dok™

£45.00

Charger

Charger

Part no. 972408-01

Charges your vacuum with or without the Wall dok™

£45.00

Out of stock.

£45.00

You might need a replacement part.

It looks like the Battery is not working. You can solve this by ordering a new one below.

Battery

Part no. 972382-04

Replacement battery for your Dyson vacuum

£129.00

Battery

Battery

Part no. 972382-04

Replacement battery for your Dyson vacuum

£129.00

£129.00

You might need a replacement part.

It looks like the Battery is not working. You can solve this by ordering a new one below.

Battery

Part no. 972382-04

Replacement battery for your Dyson vacuum

£129.00

Battery

Battery

Part no. 972382-04

Replacement battery for your Dyson vacuum

£129.00

£129.00

You might need a replacement part.

It looks like the Battery is not working. You can solve this by ordering a new one below.

Battery

Part no. 972382-04

Replacement battery for your Dyson vacuum

£129.00

Battery

Battery

Part no. 972382-04

Replacement battery for your Dyson vacuum

£129.00

£129.00

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

Please contact our customer service team on 0800 298 0298, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.

You might need a replacement part.

It looks like the Hair screw tool is not working. You can solve this by ordering a new one below.

Hair screw tool

Part no. 972383-03

Anti-tangle brush bar removes hair from pet beds, car seats and stairs. Fast.

£50.00

Hair screw tool

Hair screw tool

Part no. 972383-03

Anti-tangle brush bar removes hair from pet beds, car seats and stairs. Fast.

£50.00

£50.00

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

Please contact our customer service team on 0800 298 0298, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.

You might need a replacement part.

It looks like the Fluffy Optic™ cleaner head is not working. You can solve this by ordering a new one below.

Fluffy Optic™ cleaner head

Part no. 972417-02

A precisely angled blade of light reveals twice the amount of invisible dust on hard floors.

£109.00

Fluffy Optic™ cleaner head

Fluffy Optic™ cleaner head

Part no. 972417-02

A precisely angled blade of light reveals twice the amount of invisible dust on hard floors.

£109.00

£109.00

You might need a replacement part.

It looks like the Filter is not working. You can solve this by ordering a new one below.

Filter

Part no. 972352-01

Replacement filter for your Dyson vacuum

£45.00

Filter

Filter

Part no. 972352-01

Replacement filter for your Dyson vacuum

£45.00

£45.00

You might need a replacement part.

It looks like the Battery is not working. You can solve this by ordering a new one below.

Battery

Part no. 972382-04

Replacement battery for your Dyson vacuum

£129.00

Battery

Battery

Part no. 972382-04

Replacement battery for your Dyson vacuum

£129.00

£129.00

You might need a replacement part.

It looks like the Main body & Cyclone is not working. You can solve this by ordering a new one below.

Main body & Cyclone

Part no. 972418-03

Replacement Main body & Cyclone for your Dyson vacuum

£189.00

Main body & Cyclone

Main body & Cyclone

Part no. 972418-03

Replacement Main body & Cyclone for your Dyson vacuum

£189.00

Out of stock.

£189.00

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

Please contact our customer service team on 0800 298 0298, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.

You might need a replacement part.

It looks like the Bin is not working. You can solve this by ordering a new one below.

Bin

Part no. 972416-02

Replacement bin for your Dyson vacuum. 

£45.00

Bin

Bin

Part no. 972416-02

Replacement bin for your Dyson vacuum. 

£45.00

£45.00

You might need a replacement part.

It looks like the Main body & Cyclone is not working. You can solve this by ordering a new one below.

Main body & Cyclone

Part no. 972418-03

Replacement Main body & Cyclone for your Dyson vacuum

£189.00

Main body & Cyclone

Main body & Cyclone

Part no. 972418-03

Replacement Main body & Cyclone for your Dyson vacuum

£189.00

Out of stock.

£189.00

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

Please contact our customer service team on 0800 298 0298, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.

You might need a replacement part.

It looks like the Fluffy Optic™ cleaner head is not working. You can solve this by ordering a new one below.

Fluffy Optic™ cleaner head

Part no. 972417-02

A precisely angled blade of light reveals twice the amount of invisible dust on hard floors.

£109.00

Fluffy Optic™ cleaner head

Fluffy Optic™ cleaner head

Part no. 972417-02

A precisely angled blade of light reveals twice the amount of invisible dust on hard floors.

£109.00

£109.00

You might need a replacement part.

It looks like the Hair screw tool is not working. You can solve this by ordering a new one below.

Hair screw tool

Part no. 972383-03

Anti-tangle brush bar removes hair from pet beds, car seats and stairs. Fast.

£50.00

Hair screw tool

Hair screw tool

Part no. 972383-03

Anti-tangle brush bar removes hair from pet beds, car seats and stairs. Fast.

£50.00

£50.00

You might need a replacement part.

It looks like the Main body & Cyclone is not working. You can solve this by ordering a new one below.

Main body & Cyclone

Part no. 972418-03

Replacement Main body & Cyclone for your Dyson vacuum

£189.00

Main body & Cyclone

Main body & Cyclone

Part no. 972418-03

Replacement Main body & Cyclone for your Dyson vacuum

£189.00

Out of stock.

£189.00

You might need a replacement part.

It looks like the Built-in dusting and crevice tool is not working. You can solve this by ordering a new one below.

Built-in dusting and crevice tool

Part no. 972354-03

Wand detaches with a click to reveal a ready-to-go crevice tool stored inside for on-the-spot cleans.

£49.00

Built-in dusting and crevice tool

Built-in dusting and crevice tool

Part no. 972354-03

Wand detaches with a click to reveal a ready-to-go crevice tool stored inside for on-the-spot cleans.

£49.00

£49.00

You might need a replacement part.

It looks like the Charger is not working. You can solve this by ordering a new one below.

Charger

Part no. 972408-01

Charges your vacuum with or without the Wall dok™

£45.00

Charger

Charger

Part no. 972408-01

Charges your vacuum with or without the Wall dok™

£45.00

Out of stock.

£45.00

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

Please contact our customer service team on 0800 298 0298, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.

We need a little more information to help us solve your issue.

Please contact our customer service team on 0800 298 0298, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.

You might need a replacement part.

It looks like the Extension Hose is not working. You can solve this by ordering a new one below.

Extension Hose

Part no. 971432-01

Adds up to 61cm of flexible reach to non-powered tool attachments, to clean up high or down low in your home or car.

£25.00

Extension Hose

Extension Hose

Part no. 971432-01

Adds up to 61cm of flexible reach to non-powered tool attachments, to clean up high or down low in your home or car.

£25.00

Out of stock.

£25.00

You might need a replacement part.

Part no. 971433-01

£30.00

Part no. 971433-01

£30.00

£30.00

You might need a replacement part.

It looks like the Floor Dok is not working. You can solve this by ordering a new one below.

Floor Dok

Part no. 972214-01

Free-standing grab-and-go charging dock to tidily store your Dyson vacuum tools.

£119.00

Floor Dok

Floor Dok

Part no. 972214-01

Free-standing grab-and-go charging dock to tidily store your Dyson vacuum tools.

£119.00

£119.00

You might need a replacement part.

It looks like the Low Reach Adaptor is not working. You can solve this by ordering a new one below.

Low Reach Adaptor

Part no. 970790-02

Replacement low reach adaptor for your Dyson vacuum

£35.00

Low Reach Adaptor

Low Reach Adaptor

Part no. 970790-02

Replacement low reach adaptor for your Dyson vacuum

£35.00

Out of stock.

£35.00

You might need a replacement part.

It looks like the Mattress tool is not working. You can solve this by ordering a new one below.

Mattress tool

Part no. 971427-01

Removes dust, dirt and allergens from mattresses and upholstery.

£12.50

Mattress tool

Mattress tool

Part no. 971427-01

Removes dust, dirt and allergens from mattresses and upholstery.

£12.50

Out of stock.

£12.50

You might need a replacement part.

It looks like the Quick-release mini soft dusting brush is not working. You can solve this by ordering a new one below.

Quick-release mini soft dusting brush

Part no. 971428-01

£25.00

Quick-release mini soft dusting brush

Quick-release mini soft dusting brush

Part no. 971428-01

£25.00

£25.00

You might need a replacement part.

It looks like the Stubborn Dirt Brush is not working. You can solve this by ordering a new one below.

Stubborn Dirt Brush

Part no. 971429-01

Replacement stubborn dirt brush for your Dyson vacuum cleaner.

£25.00

Stubborn Dirt Brush

Stubborn Dirt Brush

Part no. 971429-01

Replacement stubborn dirt brush for your Dyson vacuum cleaner.

£25.00

Out of stock.

£25.00

You might need a replacement part.

It looks like the Up-top adaptor is not working. You can solve this by ordering a new one below.

Up-top adaptor

Part no. 971431-01

Bends and locks at different angles for cleaning in hard-to-reach high areas of your home.

£30.00

Up-top adaptor

Up-top adaptor

Part no. 971431-01

Bends and locks at different angles for cleaning in hard-to-reach high areas of your home.

£30.00

£30.00

You might need a replacement part.

It looks like the Axle & Roller is not working. You can solve this by ordering a new one below.

Axle & Roller

Part no. 965338-01

Replacement axle and roller for your Dyson cordless vacuum cleaner.

£10.00

Axle & Roller

Axle & Roller

Part no. 965338-01

Replacement axle and roller for your Dyson cordless vacuum cleaner.

£10.00

£10.00

You might need a replacement part.

It looks like the Motorbar brushbar is not working. You can solve this by ordering a new one below.

Motorbar brushbar

Part no. 971655-04

Replacement Motorbar brushbar for your Dyson vacuum.

£39.00

Motorbar brushbar

Motorbar brushbar

Part no. 971655-04

Replacement Motorbar brushbar for your Dyson vacuum.

£39.00

Out of stock.

£39.00

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

Please contact our customer service team on 0800 298 0298, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

Please contact our customer service team on 0800 298 0298, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.

You might need a replacement part.

It looks like the V-ball wheel is not working. You can solve this by ordering a new one below.

V-ball wheel

Part no. 969332-02

Replacement V-ball wheel for your Dyson vacuum.

£3.50

V-ball wheel

V-ball wheel

Part no. 969332-02

Replacement V-ball wheel for your Dyson vacuum.

£3.50

Out of stock.

£3.50

You might need a replacement part.

It looks like the Axle & Roller is not working. You can solve this by ordering a new one below.

Axle & Roller

Part no. 965338-01

Replacement axle and roller for your Dyson cordless vacuum cleaner.

£10.00

Axle & Roller

Axle & Roller

Part no. 965338-01

Replacement axle and roller for your Dyson cordless vacuum cleaner.

£10.00

£10.00

You might need a replacement part.

It looks like the Laser Slim Fluffy™ brush bar is not working. You can solve this by ordering a new one below.

Laser Slim Fluffy™ brush bar

Part no. 971634-01

Replacement Laser Slim Fluffy™ brush bar for your Dyson cordless vacuum cleaner.

£29.00

Laser Slim Fluffy™ brush bar

Laser Slim Fluffy™ brush bar

Part no. 971634-01

Replacement Laser Slim Fluffy™ brush bar for your Dyson cordless vacuum cleaner.

£29.00

Out of stock.

£29.00

You might need a replacement part.

It looks like the Fluffy Optic™ cleaner head is not working. You can solve this by ordering a new one below.

Fluffy Optic™ cleaner head

Part no. 972417-02

A precisely angled blade of light reveals twice the amount of invisible dust on hard floors.

£109.00

Fluffy Optic™ cleaner head

Fluffy Optic™ cleaner head

Part no. 972417-02

A precisely angled blade of light reveals twice the amount of invisible dust on hard floors.

£109.00

£109.00

You might need a replacement part.

It looks like the Fluffy Optic End cap is not working. You can solve this by ordering a new one below.

Fluffy Optic End cap

Part no. 970445-07

Replacement fluffy optic end cap for your Dyson vacuum

£3.00

Fluffy Optic End cap

Fluffy Optic End cap

Part no. 970445-07

Replacement fluffy optic end cap for your Dyson vacuum

£3.00

Out of stock.

£3.00

You might need a replacement part.

It looks like the Battery is not working. You can solve this by ordering a new one below.

Battery

Part no. 972382-04

Replacement battery for your Dyson vacuum

£129.00

Battery

Battery

Part no. 972382-04

Replacement battery for your Dyson vacuum

£129.00

£129.00

You might need a replacement part.

It looks like the Bin is not working. You can solve this by ordering a new one below.

Bin

Part no. 972416-02

Replacement bin for your Dyson vacuum. 

£45.00

Bin

Bin

Part no. 972416-02

Replacement bin for your Dyson vacuum. 

£45.00

£45.00

You might need a replacement part.

It looks like the Main body & Cyclone is not working. You can solve this by ordering a new one below.

Main body & Cyclone

Part no. 972418-03

Replacement Main body & Cyclone for your Dyson vacuum

£189.00

Main body & Cyclone

Main body & Cyclone

Part no. 972418-03

Replacement Main body & Cyclone for your Dyson vacuum

£189.00

Out of stock.

£189.00

You might need a replacement part.

It looks like the Filter is not working. You can solve this by ordering a new one below.

Filter

Part no. 972352-01

Replacement filter for your Dyson vacuum

£45.00

Filter

Filter

Part no. 972352-01

Replacement filter for your Dyson vacuum

£45.00

£45.00

You might need a replacement part.

It looks like the Comfort Grip is not working. You can solve this by ordering a new one below.

Comfort Grip

Part no. 973110-02

Replacement comfort grip for your Dyson vacuum

£5.00

Comfort Grip

Comfort Grip

Part no. 973110-02

Replacement comfort grip for your Dyson vacuum

£5.00

Out of stock.

£5.00

You might need a replacement part.

It looks like the Charger is not working. You can solve this by ordering a new one below.

Charger

Part no. 972408-01

Charges your vacuum with or without the Wall dok™

£45.00

Charger

Charger

Part no. 972408-01

Charges your vacuum with or without the Wall dok™

£45.00

Out of stock.

£45.00

You might need a replacement part.

It looks like the Combination tool is not working. You can solve this by ordering a new one below.

Combination tool

Part no. 967482-03

Two tools in one – wide nozzle and brush, for quick switching between cleaning and dusting tasks around your home or car.

£25.00

Combination tool

Combination tool

Part no. 967482-03

Two tools in one – wide nozzle and brush, for quick switching between cleaning and dusting tasks around your home or car.

£25.00

£25.00

You might need a replacement part.

It looks like the Hair screw tool is not working. You can solve this by ordering a new one below.

Hair screw tool

Part no. 972383-03

Anti-tangle brush bar removes hair from pet beds, car seats and stairs. Fast.

£50.00

Hair screw tool

Hair screw tool

Part no. 972383-03

Anti-tangle brush bar removes hair from pet beds, car seats and stairs. Fast.

£50.00

£50.00

You might need a replacement part.

It looks like the Hair screw tool brush bar is not working. You can solve this by ordering a new one below.

Hair screw tool brush bar

Part no. 971362-03

Replacement hair screw tool brush bar for your Dyson vacuum

£29.00

Hair screw tool brush bar

Hair screw tool brush bar

Part no. 971362-03

Replacement hair screw tool brush bar for your Dyson vacuum

£29.00

£29.00

You might need to arrange a visit from a Dyson expert.

It looks like the Hair screw tool housing & soleplate isn't working. A new one will need to be replaced by a Dyson Expert.

Please contact us. Our UK based helpline will be able to arrange an appointment for you.

Hair screw tool housing & soleplate

Part no. 972294-03

Replacement hair screw tool housing & soleplate for your Dyson vacuum

Hair screw tool housing & soleplate

Hair screw tool housing & soleplate

Part no. 972294-03

Replacement hair screw tool housing & soleplate for your Dyson vacuum

You might need a replacement part.

Part no. 972293-04

£29.00

Part no. 972293-04

£29.00

Out of stock.

£29.00

You might need a replacement part.

It looks like the Built-in dusting and crevice tool is not working. You can solve this by ordering a new one below.

Built-in dusting and crevice tool

Part no. 972354-03

Wand detaches with a click to reveal a ready-to-go crevice tool stored inside for on-the-spot cleans.

£49.00

Built-in dusting and crevice tool

Built-in dusting and crevice tool

Part no. 972354-03

Wand detaches with a click to reveal a ready-to-go crevice tool stored inside for on-the-spot cleans.

£49.00

£49.00

You might need a replacement part.

It looks like the Wall dok™ is not working. You can solve this by ordering a new one below.

Wall dok™

Part no. 973027-02

Wall-mounted dock to recharge your vacuum and tidily store tools. 

£25.00

Wall dok™

Wall dok™

Part no. 973027-02

Wall-mounted dock to recharge your vacuum and tidily store tools. 

£25.00

Out of stock.

£25.00

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

Please contact our customer service team on 0800 298 0298, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.

We need a little more information to help us solve your issue.

Please contact our customer service team on 0800 298 0298, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.

You might need a replacement part.

It looks like the Main body & Cyclone is not working. You can solve this by ordering a new one below.

Main body & Cyclone

Part no. 972418-03

Replacement Main body & Cyclone for your Dyson vacuum

£189.00

Main body & Cyclone

Main body & Cyclone

Part no. 972418-03

Replacement Main body & Cyclone for your Dyson vacuum

£189.00

Out of stock.

£189.00

You might need a replacement part.

It looks like the Filter is not working. You can solve this by ordering a new one below.

Filter

Part no. 972352-01

Replacement filter for your Dyson vacuum

£45.00

Filter

Filter

Part no. 972352-01

Replacement filter for your Dyson vacuum

£45.00

£45.00

You might need a replacement part.

It looks like the Built-in dusting and crevice tool is not working. You can solve this by ordering a new one below.

Built-in dusting and crevice tool

Part no. 972354-03

Wand detaches with a click to reveal a ready-to-go crevice tool stored inside for on-the-spot cleans.

£49.00

Built-in dusting and crevice tool

Built-in dusting and crevice tool

Part no. 972354-03

Wand detaches with a click to reveal a ready-to-go crevice tool stored inside for on-the-spot cleans.

£49.00

£49.00

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

Please contact our customer service team on 0800 298 0298, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.

You might need a replacement part.

It looks like the Wall dok™ is not working. You can solve this by ordering a new one below.

Wall dok™

Part no. 973027-02

Wall-mounted dock to recharge your vacuum and tidily store tools. 

£25.00

Wall dok™

Wall dok™

Part no. 973027-02

Wall-mounted dock to recharge your vacuum and tidily store tools. 

£25.00

Out of stock.

£25.00

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