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Please note, orders placed after 17:30 on 24 March will be delivered from 26 March.

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Frequently asked questions

What is Straight to wavy light conditioning?

Dyson Chitosan™ Pre-style cream Straight to wavy light conditioning is developed for hair that’s naturally straight, slightly wavy, or has defined S-wave shapes. With a lightweight blend of conditioning agents, including grapeseed and argan oils, it is best suited to thinner hair strands that are easily weighed down by product.

How long does the style hold last?

Dyson Chitosan™ Pre-style cream is engineered for flexible all-day hold, so you can help the styles you love last for longer, even in high humidity.<sup>3</sup>

Will it work for my hair and how do I select the right variant?

Dyson Chitosan™ Pre-style cream helps lock in flexible hold and prime your hair ready for styling. 

Choosing the right Pre-style cream variant for your hair comes down to two key factors and is based on your natural hair type, regardless of the style(s) you’re looking to achieve.

First, determine your hair shape. Our Pre-style cream is tailored to two groups of hair shapes: straight to wavy, and curly to coily. To find which applies to you, imagine your hair has been washed and left to air-dry. What shape do the majority of the strands take?

Second, decide your conditioning preference. If your hair strands are finer, or your overall hair density thinner, choose a light conditioning formula. If your hair is thicker, in strand diameter and/or density, or is more dry or damaged, you may prefer a rich conditioning formula.

How many pumps of product should I use?

Less is more with our Dyson Chitosan™ range. Our 0.22ml precision dosage pumps have been engineered to deliver the same lightweight textured dosage, pump after pump. We recommend starting with one or two pumps, building more as needed for your hair.

Does it have heat protection?

No. The best way to protect your hair from extreme heat damage, is to reduce your exposure to extreme heat. At Dyson, we’ve engineered our hair care devices to style with control and less reliance on heat. Specifically, our Dyson Supersonic™ hair dryers (up to 105°C), Dyson Airwrap™ multi-styler (up to 150°C), and Dyson Airstrait™(up to 165°C), wet to dry straightener, are engineered to style with no extreme heat, therefore protecting against extreme heat damage. 

If you’re using a different styling tool, you can choose to use a separate heat protection product on your hair.

Do I need to use the Dyson hair care technology to see benefits from the Dyson Chitosan™ Pre-style cream?

Our Dyson Chitosan™ range is compatible with all styling routines, no matter the tool you’re using. 

However, Dyson Chitosan™ Pre-style cream and Post-style serum are the only styling products specifically designed and tested to work with Dyson hair care devices, following the same engineering mindset. So if you already own a Dyson hair care device, or you’re looking to buy one, the Dyson Chitosan™ hair styling range is the perfect partner to help your styles last longer¹, even in high humidity.²

  • 1 vs. untreated hair.
  • 2 Tested at relative 80% humidity.
  • 3 vs. untreated hair. Tested at relative 80% humidity.