Start a return or cancel your purchase
Whether you wish to return a product under Dyson’s return policy, or to cancel your purchase by exercising your legal right to withdraw from your purchase contract within 14 days, you can start the process using the button below.
Once you enter your details, we will provide you with a return label.
Please note that under Dyson’s return policy, you have 14 days to return a machine, accessory or spare part following receipt of your product.
For cosmetics and cleaning solutions, you have 14 days from delivery, as long as they’re unopened.
For full details on Dyson’s return policy or your right to withdraw, please refer to our Terms and Conditions.
If your Dyson product is not working as it should, please visit our Support page for troubleshooting, spare parts, and expert guidance.
