Use our step-by-step tool to solve your machine's problem.
Genuine Dyson spare parts and accessories for your machine:
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Triple-action brush bar
Triple-action brush bar
Part No. 970492-01
Deep cleans edge-to-edge across all floor types.
£42.00
How to get your Dyson machine working to its full potential.
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How to map your home using the MyDyson™ app
Once your robot learns the layout of your home, you're able to customise its cleaning behaviour instantly. Getting it to clean specific areas you want, in ways that suit you.
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How to wash the filter
Microscopic dust can build up on the filter and brush bar, affecting performance. Regular washes are an easy way to prevent this.
Security software updates for this machine will be supported until 31/12/31.
To ensure you get the best out of your robot, upgrade to the latest software.
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The service includes labour and spare parts where required (excluding additional accessories and filters), which are guaranteed for 12 months or until service support ends for your machine – whichever is soonest.
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Dyson's Digital Assistant
Dyson’s Digital Assistant can help. Just click the purple icon at the bottom of the page.
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Phone
0800 298 0298
Our helpline is open:
- 8:00am - 8:00pm Monday to Friday
- 8:00am - 6:00pm Saturday and Sunday
