Let's get your machine working.

We're glad the problem's been solved.

Please let us know if there's anything else we can help you with.

We're glad the problem's been solved.

Please let us know if there's anything else we can help you with.

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

Please contact our customer service team on 0800 298 0298, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

We're glad the problem's been solved.

Please let us know if there's anything else we can help you with.

Flyaway attachment

Part no. 974183-01

Flyaway attachment

Part no. 974183-01

Your machine may be eligible for free replacement parts

Is your machine under warranty?

Use this form to notify our Customer Support Team. They'll check if your machine is eligible for free replacements and order the right part for you.

*Required fields.

First name*

Last name*

Email address*

Mobile number*

E.g. 07123 456789

Address line 1*

Address line 2

Postcode*

Town/City*

County

Country

Serial number*

Example: AB1-UK-ABC1234A

Do you need help locating your serial number?

Purchase date*

DD / MM / YYYY

Sorry, but this purchase date doesn't look quite right. Please check and try again.

Requested part no.*

Additional notes

Thanks! We've received your details

We've sent a confirmation email and will be in touch soon to help resolve your issue or book you a new part.

Return to support home

Sorry - there's been a technical issue

Please resubmit the form. Or contact our experts through another channel

Contact Dyson Support

Sorry - your machine is no longer eligible for free replacement parts. You can purchase your new part below.

Flyaway attachment

Part no. 974183-01

Style and finish with Coanda airflow. Two modes in one.

Out of stock.

Keep me updated See more

Gentle air attachment

Part no. 974179-02

Gentle air attachment

Part no. 974179-02

Your machine may be eligible for free replacement parts

Is your machine under warranty?

Use this form to notify our Customer Support Team. They'll check if your machine is eligible for free replacements and order the right part for you.

*Required fields.

First name*

Last name*

Email address*

Mobile number*

E.g. 07123 456789

Address line 1*

Address line 2

Postcode*

Town/City*

County

Country

Serial number*

Example: AB1-UK-ABC1234A

Do you need help locating your serial number?

Purchase date*

DD / MM / YYYY

Sorry, but this purchase date doesn't look quite right. Please check and try again.

Requested part no.*

Additional notes

Thanks! We've received your details

We've sent a confirmation email and will be in touch soon to help resolve your issue or book you a new part.

Return to support home

Sorry - there's been a technical issue

Please resubmit the form. Or contact our experts through another channel

Contact Dyson Support

Sorry - your machine is no longer eligible for free replacement parts. You can purchase your new part below.

Gentle air attachment

Part no. 974179-02

Fast yet gentle for comfortable up-close drying and styling.

Out of stock.

Keep me updated See more

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

Styling concentrator

Part no. 974180-02

Styling concentrator

Part no. 974180-02

Your machine may be eligible for free replacement parts

Is your machine under warranty?

Use this form to notify our Customer Support Team. They'll check if your machine is eligible for free replacements and order the right part for you.

*Required fields.

First name*

Last name*

Email address*

Mobile number*

E.g. 07123 456789

Address line 1*

Address line 2

Postcode*

Town/City*

County

Country

Serial number*

Example: AB1-UK-ABC1234A

Do you need help locating your serial number?

Purchase date*

DD / MM / YYYY

Sorry, but this purchase date doesn't look quite right. Please check and try again.

Requested part no.*

Additional notes

Thanks! We've received your details

We've sent a confirmation email and will be in touch soon to help resolve your issue or book you a new part.

Return to support home

Sorry - there's been a technical issue

Please resubmit the form. Or contact our experts through another channel

Contact Dyson Support

Sorry - your machine is no longer eligible for free replacement parts. You can purchase your new part below.

Styling concentrator

Part no. 974180-02

Re-engineered with a wider, thinner blade of air for precision styling.

Out of stock.

Keep me updated See more

Wide-tooth comb

Part no. 974182-01

Wide-tooth comb

Part no. 974182-01

Your machine may be eligible for free replacement parts

Is your machine under warranty?

Use this form to notify our Customer Support Team. They'll check if your machine is eligible for free replacements and order the right part for you.

*Required fields.

First name*

Last name*

Email address*

Mobile number*

E.g. 07123 456789

Address line 1*

Address line 2

Postcode*

Town/City*

County

Country

Serial number*

Example: AB1-UK-ABC1234A

Do you need help locating your serial number?

Purchase date*

DD / MM / YYYY

Sorry, but this purchase date doesn't look quite right. Please check and try again.

Requested part no.*

Additional notes

Thanks! We've received your details

We've sent a confirmation email and will be in touch soon to help resolve your issue or book you a new part.

Return to support home

Sorry - there's been a technical issue

Please resubmit the form. Or contact our experts through another channel

Contact Dyson Support

Sorry - your machine is no longer eligible for free replacement parts. You can purchase your new part below.

Wide-tooth comb

Part no. 974182-01

Engineered to detangle, shape and lengthen curly or coily hair.

Out of stock.

Keep me updated See more

Wave+Curl diffuser

Part no. 973924-01

Wave+Curl diffuser

Part no. 973924-01

Your machine may be eligible for free replacement parts

Is your machine under warranty?

Use this form to notify our Customer Support Team. They'll check if your machine is eligible for free replacements and order the right part for you.

*Required fields.

First name*

Last name*

Email address*

Mobile number*

E.g. 07123 456789

Address line 1*

Address line 2

Postcode*

Town/City*

County

Country

Serial number*

Example: AB1-UK-ABC1234A

Do you need help locating your serial number?

Purchase date*

DD / MM / YYYY

Sorry, but this purchase date doesn't look quite right. Please check and try again.

Requested part no.*

Additional notes

Thanks! We've received your details

We've sent a confirmation email and will be in touch soon to help resolve your issue or book you a new part.

Return to support home

Sorry - there's been a technical issue

Please resubmit the form. Or contact our experts through another channel

Contact Dyson Support

Sorry - your machine is no longer eligible for free replacement parts. You can purchase your new part below.

Wave+Curl diffuser

Part no. 973924-01

Dome mode
Infuses hair to enhance natural waves or curls, for a defined finish with less frizz.
Diffuse mode
Adds volume at the root for more textured natural curls and coils.

£30.00

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

Wave+Curl diffuser

Part no. 973924-01

Wave+Curl diffuser

Part no. 973924-01

Your machine may be eligible for free replacement parts

Is your machine under warranty?

Use this form to notify our Customer Support Team. They'll check if your machine is eligible for free replacements and order the right part for you.

*Required fields.

First name*

Last name*

Email address*

Mobile number*

E.g. 07123 456789

Address line 1*

Address line 2

Postcode*

Town/City*

County

Country

Serial number*

Example: AB1-UK-ABC1234A

Do you need help locating your serial number?

Purchase date*

DD / MM / YYYY

Sorry, but this purchase date doesn't look quite right. Please check and try again.

Requested part no.*

Additional notes

Thanks! We've received your details

We've sent a confirmation email and will be in touch soon to help resolve your issue or book you a new part.

Return to support home

Sorry - there's been a technical issue

Please resubmit the form. Or contact our experts through another channel

Contact Dyson Support

Sorry - your machine is no longer eligible for free replacement parts. You can purchase your new part below.

Wave+Curl diffuser

Part no. 973924-01

Dome mode
Infuses hair to enhance natural waves or curls, for a defined finish with less frizz.
Diffuse mode
Adds volume at the root for more textured natural curls and coils.

£30.00

We're glad the problem's been solved.

Please let us know if there's anything else we can help you with.

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

Further help

Dyson Supersonic Nural™ in Ceramic patina and topaz.

Let's get your machine working.

Let's get your machine working.

Maintaining your Dyson Supersonic Nural™ hair dryer

How to clean the appliance

No further help required

More help required

There is a problem with my machine

Performance

Airflow

Issue resolved

Clean the filter

Cleaning your filter - step-by-step

Check machine

Overheating

Issue not resolved, please speak to our Customer Support Team

Reset

Lights

Clean the filter

Reset required

Capsule illumination

Capsule illumination flashing green

Capsule illumination not working

Capsule illumination flashing red

Flashed twice

Flashed five times

Flashing continuously

Check the electrics

No lights

Retest in correct voltage

Test the machine in a different plug socket

Issue not resolved, please speak to our Customer Support Team

Clean the filter

Clean the filter

Temperature

Power or electrical issue

The cable is hot

Check the machine

Clean the filter

Hot cable

Check the filter

Issue not resolved, please speak to our Customer Support Team

Intermittent power

No power

Reset

Check voltage

Thermal cut out

Will not switch off

Unusual noise

Louder than usual

Issue not resolved, please speak to our Customer Support Team

Whistling sound

Whistling sound

Issue not resolved, please speak to our Customer Support Team

Issue not resolved, please speak to our Customer Support Team

Check machine

Check the filter

Unusual smell

Burning smell

Check the filter

Dusty smell

Usability issue

Attachment learning not working

Reset machine

Using older Supersonic™ attachments

Issue resolved

Pause detect not working

Pause detect not working

Pause detect delayed

Pause detect not working with all enabled attachments

Pause detect not working with a certain attachment

Issue not resolved, please speak to our Customer Support Team

Issue not resolved, please speak to our Customer Support Team

Issue not resolved, please speak to our Customer Support Team

Issue not resolved, please speak to our Customer Support Team

Issue not resolved, please speak to our Customer Support Team

Pause detect not working at all

Scalp protect mode not working

Clean the sensor

Pause detect not activating on stand

Pause detect not starting