Let's get your machine working.
Dyson WashG1™ wet floor cleaner
Let's get your machine working.
Dyson WashG1™ wet floor cleaner-
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Cleaning the debris brush bars
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Query resolved
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New query
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Troubleshooting your machine
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Alerts and LCD screen
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Battery alert
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Charging the battery
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Issue resolved
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No power
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Blue flashing light
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Issue not resolved, please speak to our Customer Support Team
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Issue not resolved, please speak to our Customer Support Team
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No light
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Issue not resolved, please speak to our Customer Support Team
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Issue not resolved, please speak to our Customer Support Team
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Rollers stuck
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Reassemble the cleaner head
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Empty dirty water tank
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Check debris tray
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The display is not working
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LED showing
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Reset the machine
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Replace rollers
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Purchase part
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Replace rollers
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System error alert
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Issue not resolved, please speak to our Customer Support Team
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Unusual noise
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Grating or grinding
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Gurgling noise
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Rubbing noise
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Issue not resolved, please speak to our Customer Support Team
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Performance
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The rollers are not spinning
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Check the cleaner head
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Issue not resolved, please speak to our Customer Support Team
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The machine is hard to push
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Lines/marks left on floor
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The rollers are too dry
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Clean the mesh
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Self clean
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The rollers are too wet
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Check dirty water tank
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Clean the dirty water tank
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Check the cleaner head
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The machine is not cleaning
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Run self clean cycle
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Rollers still spinning when upright
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Power or electrical issue
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Faulty ON/OFF button
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Intermittent power
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Empty dirty water tank
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Machine has no power
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Run time
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How to locate the serial number
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Unusual smell
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Issue not resolved, please speak to our Customer Support Team
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Damp or musty
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Water issue
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Excess water left on floor
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Water flowing from clean tank too quickly
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The machine is leaking
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Check valve
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Crack, scratch, or mark on the water tank
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Safety and guarantee information
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Charging your battery
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How to use Dyson 01 hard floor solution
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How to empty the dirty water tank
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Emptying the debris tray
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How to fill the clean water tank
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Using the LCD screen
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Alerts
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How to select the language for your machine
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Cleaning modes
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Replace rollers
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Run time information
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Locating the serial number
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Getting started
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Using your machine for the first time
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How to get started - step-by-step
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Download the user manual
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Cleaning the debris tray
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Cleaning the rollers
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How to clean the clean water tank
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How to clean the dirty water tank
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Cleaning the dock tray
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Replacing the debris brush bars
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Replacing the rollers
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Running a self clean cycle
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We're glad the problem's been solved.
Please let us know if there's anything else we can help you with.
We're glad the problem's been solved.
Please let us know if there's anything else we can help you with.
We need a little more information to help us solve your issue.
Please contact our customer service team on 0800 298 0298, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We need a little more information to help us solve your issue.
Please contact our customer service team on 0800 298 0298, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We need a little more information to help us solve your issue.
Please contact our customer service team on 0800 298 0298, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We need a little more information to help us solve your issue.
Please contact our customer service team on 0800 298 0298, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We need a little more information to help us solve your issue.
But our Customer Support Team will be able to solve your problem.
Please contact our customer service team on 0800 298 0298, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We need a little more information to help us solve your issue.
Please contact our customer service team on 0800 298 0298, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We need a little more information to help us solve your issue.
But our Customer Support Team will be able to solve your problem.
Please contact our customer service team on 0800 298 0298, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We need a little more information to help us solve your issue.
Please contact our customer service team on 0800 298 0298, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We need a little more information to help us solve your issue.
Please contact our customer service team on 0800 298 0298, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
Further help
Dyson WashG1™ wet floor cleaner
