Let's get your machine working.

We're glad the problem's been solved.

Please let us know if there's anything else we can help you with.

We're glad the problem's been solved.

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We're glad the problem's been solved.

Please let us know if there's anything else we can help you with.

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Please contact our customer service team on 0800 298 0298, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.

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Click-in battery

Part no. 970425-01

Click-in battery

Part no. 970425-01

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Click-in battery

Part no. 970425-01

Additional click in battery for your Dyson vacuum cleaner.

Out of stock.

£109.00

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Click-in battery

Part no. 970425-01

Click-in battery

Part no. 970425-01

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Is your machine under warranty?

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DD / MM / YYYY

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Sorry - your machine is no longer eligible for free replacement parts. You can purchase your new part below.

Click-in battery

Part no. 970425-01

Additional click in battery for your Dyson vacuum cleaner.

Out of stock.

£109.00

Keep me updated See more

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

We need a little more information to help us solve your issue.

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We're glad the problem's been solved.

Please let us know if there's anything else we can help you with.

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

Hair screw tool

Part no. 971426-01

Hair screw tool

Part no. 971426-01

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Example: AB1-UK-ABC1234A

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Hair screw tool

Part no. 971426-01

Replacement hair screw tool for your Dyson cordless vacuum cleaner.

£50.00

We need a little more information to help us solve your issue.

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Bin

Part no. 965443-01

Bin

Part no. 965443-01

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Bin

Part no. 965443-01

Replacement bin for your Dyson cordless vacuum cleaner.

£49.00

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Please let us know if there's anything else we can help you with.

We need a little more information to help us solve your issue.

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Bin

Part no. 965443-01

Bin

Part no. 965443-01

Your machine may be eligible for free replacement parts

Is your machine under warranty?

Use this form to notify our Customer Support Team. They'll check if your machine is eligible for free replacements and order the right part for you.

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Example: AB1-UK-ABC1234A

Do you need help locating your serial number?

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Bin

Part no. 965443-01

Replacement bin for your Dyson cordless vacuum cleaner.

£49.00

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

Combination tool

Part no. 967482-01

Combination tool

Part no. 967482-01

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Example: AB1-UK-ABC1234A

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Combination tool

Part no. 967482-01

Two tools in one – wide nozzle and brush, for quick switching between cleaning and dusting tasks around your home or car.

£25.00

Crevice tool

Part no. 967612-01

Crevice tool

Part no. 967612-01

Your machine may be eligible for free replacement parts

Is your machine under warranty?

Use this form to notify our Customer Support Team. They'll check if your machine is eligible for free replacements and order the right part for you.

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Example: AB1-UK-ABC1234A

Do you need help locating your serial number?

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Sorry, but this purchase date doesn't look quite right. Please check and try again.

Requested part no.*

Additional notes

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Sorry - your machine is no longer eligible for free replacement parts. You can purchase your new part below.

Crevice tool

Part no. 967612-01

Replacement crevice tool for your Dyson cordless vacuum cleaner.

£30.00

Main body & cyclone

Part no. 965321-01

Main body & cyclone

Part no. 965321-01

Your machine may be eligible for free replacement parts

Is your machine under warranty?

Use this form to notify our Customer Support Team. They'll check if your machine is eligible for free replacements and order the right part for you.

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Example: AB1-UK-ABC1234A

Do you need help locating your serial number?

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Requested part no.*

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Main body & cyclone

Part no. 965321-01

Replacement main body & cyclone for your Dyson vacuum cleaner.

Out of stock.

£119.00

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Wall dok™

Part no. 970011-02

Wall dok™

Part no. 970011-02

Your machine may be eligible for free replacement parts

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Example: AB1-UK-ABC1234A

Do you need help locating your serial number?

Purchase date*

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Sorry, but this purchase date doesn't look quite right. Please check and try again.

Requested part no.*

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Wall dok™

Part no. 970011-02

Wall-mounted dock to recharge your vacuum and tidily store tools.

£19.00

We need a little more information to help us solve your issue.

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We need a little more information to help us solve your issue.

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Wand - Red

Part no. 969109-03

Wand - Red

Part no. 969109-03

Your machine may be eligible for free replacement parts

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Example: AB1-UK-ABC1234A

Do you need help locating your serial number?

Purchase date*

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Sorry, but this purchase date doesn't look quite right. Please check and try again.

Requested part no.*

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Wand - Red

Part no. 969109-03

Wand for your Dyson cordless vacuum.

£39.00

We need a little more information to help us solve your issue.

Motorbar™ cleaner head

Part no. 972182-01

Motorbar™ cleaner head

Part no. 972182-01

Your machine may be eligible for free replacement parts

Is your machine under warranty?

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Example: AB1-UK-ABC1234A

Do you need help locating your serial number?

Purchase date*

DD / MM / YYYY

Sorry, but this purchase date doesn't look quite right. Please check and try again.

Requested part no.*

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Motorbar™ cleaner head

Part no. 972182-01

Motorised, edge-to-edge deep cleaning with de-tangling technology.

Out of stock

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We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

We're glad the problem's been solved.

Please let us know if there's anything else we can help you with.

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

Further help

Dyson V11 Absolute Extra

Let's get your machine working.

Let's get your machine working.

Checking for blockages

Issue resolved

Checking for blockages - step-by-step

More help required

Troubleshooting

Alerts

Battery alerts

Charging the battery

LEDs whilst charging

Issue resolved

No power

Exchange required

Issue resolved

Replacement part required

Issue not resolved, please speak to our Customer Support Team

Replacement part required

Replacement part required

No LEDs whilst charging

Inspect display

Replacement part required

Replacement part required

Blue flashing LEDs whilst charging

Blockage alert

Check for blockages

Select floor tool

Hair screw tool pulsing

Cutting out

Clear the bin

Washing the filter - video

Washing the filter - step-by-step

Replacement part required

Motorbar cleaner head

Accessory

Cutting out

Diagnostic screen

Issue resolved

Unable to exit manually

Filter attachment alert

Wash the filter - video

Washing the filter - step-by-step

Replacement part required

Filter wash alert

Unusual noise

Machine is pulsating

Blockage light

Check for blockages

Select floor tool

Hair screw tool pulsing

Check inlet

Replacement part required

Motorbar cleaner head

Check inlet

Replacement part required

Accessory blocked

Check inlet

Replacement part required

Cutting out

Grating or rattle

Test the machine

Check the bin inlet

Replacement part required

High pitched whistle

Replacement part required

Motorbar cleaner head

Pick up issues

Blockage light

Digital screen showing alert

Machine is not picking up well

Power or electrical issue

The battery alert is showing after a full charge

Cutting out

Run time

Run time inaccurate after removing from charge

Machine has no power

LED showing

No power

No LED

Inspect display