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Click-in battery

Part no. 970938-01

Click-in battery

Part no. 970938-01

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Click-in battery

Part no. 970938-01

Additional click in battery for your Dyson cordless vacuum cleaner.

£109.00

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Filter

Part no. 970422-01

Filter

Part no. 970422-01

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Filter

Part no. 970422-01

Replacement filter for your Dyson cordless vacuum.

Out of stock.

£45.00

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Bin

Part no. 970423-01

Bin

Part no. 970423-01

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Bin

Part no. 970423-01

Replacement bin for your Dyson cordless vacuum.

£39.00

Soft roller cleaner head

Part no. 966489-15

Soft roller cleaner head

Part no. 966489-15

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Soft roller cleaner head

Part no. 966489-15

Replacement soft roller cleaner head for your Dyson cordless vacuum.

£80.00

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Mini motorised tool

Part no. 967479-05

Mini motorised tool

Part no. 967479-05

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Mini motorised tool

Part no. 967479-05

Replacement mini motorised tool for your Dyson vacuum cleaner.

£45.00

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Wand - Red

Part no. 970481-03

Wand - Red

Part no. 970481-03

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Wand - Red

Part no. 970481-03

Replacement red wand for your Dyson cordless vacuum.

£27.50

Wand - Red

Part no. 970481-03

Wand - Red

Part no. 970481-03

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Wand - Red

Part no. 970481-03

Replacement red wand for your Dyson cordless vacuum.

£27.50

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High Torque XL cleaner head

Part no. 970426-01

High Torque XL cleaner head

Part no. 970426-01

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High Torque XL cleaner head

Part no. 970426-01

Full-size cleaner head with Dynamic Load Sensor (DLS) technology. Intelligently adapts suction and run time across all floor types. Covers more of your home faster.

Out of stock.

£65.00

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Mini motorised tool

Part no. 967479-05

Mini motorised tool

Part no. 967479-05

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Mini motorised tool

Part no. 967479-05

Replacement mini motorised tool for your Dyson vacuum cleaner.

£45.00

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

Wand - Red

Part no. 970481-03

Wand - Red

Part no. 970481-03

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Wand - Red

Part no. 970481-03

Replacement red wand for your Dyson cordless vacuum.

£27.50

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

We need a little more information to help us solve your issue.

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We need a little more information to help us solve your issue.

Dyson Floor Dok™

Part no. 970778-01

Dyson Floor Dok™

Part no. 970778-01

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Dyson Floor Dok™

Part no. 970778-01

Free-standing design, engineered to store your Dyson Outsize™, V15™ or V11™ vacuum and tools.

Out of stock.

£119.00

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Click-in battery

Part no. 970938-01

Click-in battery

Part no. 970938-01

Your machine may be eligible for free replacement parts

Is your machine under warranty?

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Sorry - your machine is no longer eligible for free replacement parts. You can purchase your new part below.

Click-in battery

Part no. 970938-01

Additional click in battery for your Dyson cordless vacuum cleaner.

£109.00

Bin

Part no. 970423-01

Bin

Part no. 970423-01

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Bin

Part no. 970423-01

Replacement bin for your Dyson cordless vacuum.

£39.00

Comfort grip

Part no. 970954-01

Comfort grip

Part no. 970954-01

Your machine may be eligible for free replacement parts

Is your machine under warranty?

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Comfort grip

Part no. 970954-01

Replacement comfort grip for your Dyson cordless vacuum.

£5.00

Filter

Part no. 970422-01

Filter

Part no. 970422-01

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Is your machine under warranty?

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Filter

Part no. 970422-01

Replacement filter for your Dyson cordless vacuum.

Out of stock.

£45.00

Keep me updated See more

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

Rear brush bar

Part no. 966492-01

Rear brush bar

Part no. 966492-01

Your machine may be eligible for free replacement parts

Is your machine under warranty?

Use this form to notify our Customer Support Team. They'll check if your machine is eligible for free replacements and order the right part for you.

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Rear brush bar

Part no. 966492-01

Replacement rear brush bar for your Dyson vacuum cleaner.

£22.00

Soft roller cleaner head

Part no. 966489-15

Soft roller cleaner head

Part no. 966489-15

Your machine may be eligible for free replacement parts

Is your machine under warranty?

Use this form to notify our Customer Support Team. They'll check if your machine is eligible for free replacements and order the right part for you.

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Sorry, but this purchase date doesn't look quite right. Please check and try again.

Requested part no.*

Additional notes

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Sorry - your machine is no longer eligible for free replacement parts. You can purchase your new part below.

Soft roller cleaner head

Part no. 966489-15

Replacement soft roller cleaner head for your Dyson cordless vacuum.

£80.00

Soft roller brush bar

Part no. 966488-01

Soft roller brush bar

Part no. 966488-01

Your machine may be eligible for free replacement parts

Is your machine under warranty?

Use this form to notify our Customer Support Team. They'll check if your machine is eligible for free replacements and order the right part for you.

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Example: AB1-UK-ABC1234A

Do you need help locating your serial number?

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Sorry - your machine is no longer eligible for free replacement parts. You can purchase your new part below.

Soft roller brush bar

Part no. 966488-01

Replacement soft roller brush bar for your Dyson vacuum cleaner.

Out of stock.

£42.00

Keep me updated See more

Soft roller end cap

Part no. 966490-02

Soft roller end cap

Part no. 966490-02

Your machine may be eligible for free replacement parts

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Use this form to notify our Customer Support Team. They'll check if your machine is eligible for free replacements and order the right part for you.

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Soft roller end cap

Part no. 966490-02

Replacement end cap for your soft roller cleaner head.

£5.00

Rear edge overmould

Part no. 970789-01

Rear edge overmould

Part no. 970789-01

Your machine may be eligible for free replacement parts

Is your machine under warranty?

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Sorry - your machine is no longer eligible for free replacement parts. You can purchase your new part below.

Rear edge overmould

Part no. 970789-01

Replacement rear edge overmould for your Dyson cordless vacuum.

£3.50

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

High Torque XL cleaner head

Part no. 970426-01

High Torque XL cleaner head

Part no. 970426-01

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Is your machine under warranty?

Use this form to notify our Customer Support Team. They'll check if your machine is eligible for free replacements and order the right part for you.

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Sorry - your machine is no longer eligible for free replacement parts. You can purchase your new part below.

High Torque XL cleaner head

Part no. 970426-01

Full-size cleaner head with Dynamic Load Sensor (DLS) technology. Intelligently adapts suction and run time across all floor types. Covers more of your home faster.

Out of stock.

£65.00

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We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

Combination tool

Part no. 967482-01

Combination tool

Part no. 967482-01

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First name*

Last name*

Email address*

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Address line 1*

Address line 2

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Example: AB1-UK-ABC1234A

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Purchase date*

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Additional notes

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Combination tool

Part no. 967482-01

Two tools in one – wide nozzle and brush, for quick switching between cleaning and dusting tasks around your home or car.

£25.00

Crevice tool

Part no. 967612-01

Crevice tool

Part no. 967612-01

Your machine may be eligible for free replacement parts

Is your machine under warranty?

Use this form to notify our Customer Support Team. They'll check if your machine is eligible for free replacements and order the right part for you.

*Required fields.

First name*

Last name*

Email address*

Mobile number*

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Address line 1*

Address line 2

Postcode*

Town/City*

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Serial number*

Example: AB1-UK-ABC1234A

Do you need help locating your serial number?

Purchase date*

DD / MM / YYYY

Sorry, but this purchase date doesn't look quite right. Please check and try again.

Requested part no.*

Additional notes

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Sorry - there's been a technical issue

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Sorry - your machine is no longer eligible for free replacement parts. You can purchase your new part below.

Crevice tool

Part no. 967612-01

Replacement crevice tool for your Dyson cordless vacuum cleaner.

£30.00

Wall dok™

Part no. 970011-02

Wall dok™

Part no. 970011-02

Your machine may be eligible for free replacement parts

Is your machine under warranty?

Use this form to notify our Customer Support Team. They'll check if your machine is eligible for free replacements and order the right part for you.

*Required fields.

First name*

Last name*

Email address*

Mobile number*

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Address line 1*

Address line 2

Postcode*

Town/City*

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Country

Serial number*

Example: AB1-UK-ABC1234A

Do you need help locating your serial number?

Purchase date*

DD / MM / YYYY

Sorry, but this purchase date doesn't look quite right. Please check and try again.

Requested part no.*

Additional notes

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Sorry - there's been a technical issue

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Sorry - your machine is no longer eligible for free replacement parts. You can purchase your new part below.

Wall dok™

Part no. 970011-02

Wall-mounted dock to recharge your vacuum and tidily store tools.

£19.00

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

Mini motorised tool end cap

Part no. 967481-01

Mini motorised tool end cap

Part no. 967481-01

Your machine may be eligible for free replacement parts

Is your machine under warranty?

Use this form to notify our Customer Support Team. They'll check if your machine is eligible for free replacements and order the right part for you.

*Required fields.

First name*

Last name*

Email address*

Mobile number*

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Address line 1*

Address line 2

Postcode*

Town/City*

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Serial number*

Example: AB1-UK-ABC1234A

Do you need help locating your serial number?

Purchase date*

DD / MM / YYYY

Sorry, but this purchase date doesn't look quite right. Please check and try again.

Requested part no.*

Additional notes

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Return to support home

Sorry - there's been a technical issue

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Sorry - your machine is no longer eligible for free replacement parts. You can purchase your new part below.

Mini motorised tool end cap

Part no. 967481-01

Replacement end cap for your Mini motorised tool.

Out of stock.

£2.50

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Wand - Red

Part no. 970481-03

Wand - Red

Part no. 970481-03

Your machine may be eligible for free replacement parts

Is your machine under warranty?

Use this form to notify our Customer Support Team. They'll check if your machine is eligible for free replacements and order the right part for you.

*Required fields.

First name*

Last name*

Email address*

Mobile number*

E.g. 07123 456789

Address line 1*

Address line 2

Postcode*

Town/City*

County

Country

Serial number*

Example: AB1-UK-ABC1234A

Do you need help locating your serial number?

Purchase date*

DD / MM / YYYY

Sorry, but this purchase date doesn't look quite right. Please check and try again.

Requested part no.*

Additional notes

Thanks! We've received your details

We've sent a confirmation email and will be in touch soon to help resolve your issue or book you a new part.

Return to support home

Sorry - there's been a technical issue

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Sorry - your machine is no longer eligible for free replacement parts. You can purchase your new part below.

Wand - Red

Part no. 970481-03

Replacement red wand for your Dyson cordless vacuum.

£27.50

Wand clip

Part no. 971354-01

Wand clip

Part no. 971354-01

Your machine may be eligible for free replacement parts

Is your machine under warranty?

Use this form to notify our Customer Support Team. They'll check if your machine is eligible for free replacements and order the right part for you.

*Required fields.

First name*

Last name*

Email address*

Mobile number*

E.g. 07123 456789

Address line 1*

Address line 2

Postcode*

Town/City*

County

Country

Serial number*

Example: AB1-UK-ABC1234A

Do you need help locating your serial number?

Purchase date*

DD / MM / YYYY

Sorry, but this purchase date doesn't look quite right. Please check and try again.

Requested part no.*

Additional notes

Thanks! We've received your details

We've sent a confirmation email and will be in touch soon to help resolve your issue or book you a new part.

Return to support home

Sorry - there's been a technical issue

Please resubmit the form. Or contact our experts through another channel

Contact Dyson Support

Sorry - your machine is no longer eligible for free replacement parts. You can purchase your new part below.

Wand clip

Part no. 971354-01

Replacement wand clip for your Dyson cordless vacuum cleaner.

£5.00

Further help

Dyson V11 Outsize

Let's get your machine working.

Let's get your machine working.

Troubleshooting

Alerts

Battery alerts

Charging the battery

LEDs whilst charging

No power

Replacement part required

Replacement part required

Replacement part required

No LEDs whilst charging

Inspect display

Replacement part required

Replacement part required

Blue flashing LEDs whilst charging

Blockage alert

Check for blockages

Select floor tool

Hair screw tool pulsing

Check inlet

Clear the bin

Washing the filter - video

Washing the filter - step-by-step

Replacement part required

Laser Slim Fluffy™ cleaner head pulsing

Washing the brush bar

Accessory blocked

Direct drive cleaner head pulsing

High Torque cleaner head pulsating

QR Mini motorised head pulsing

No attachment

Soft roller cleaner head pulsing

Washing the brush bars

Cutting out

Diagnostic screen

Issue resolved

Unable to exit manually

Filter attachment alert

Wash the filter - video

Washing the filter - step-by-step

Replacement part required

Filter wash alert

Unusual noise

Grating or rattle

Check for blockages

Test the machine

Check the bin inlet

Replacement part required

Select floor tool

Laser Slim Fluffy™ cleaner head

Replacement part required

Washing the brush bar

Direct drive cleaner head

Replacement part required

High Torque cleaner head

Replacement part required

Mini motorised head

Replacement part required

Soft roller cleaner head

Washing the brush bars

Hair screw tool

Replacement part required

High pitched whistle

Replacement part required

Pick up issues

Machine is not picking up well

Power or electrical issue

Cutting out

Run time

Run time inaccurate after removing from charge

Machine has no power

LED showing

No power

No LED

Inspect display

Blue flashing LEDs whilst charging

Machine overheating

Performance checks

Check for blockages