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Part no. 970424-02

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Part no. 970424-02

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Part no. 970424-02

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Part no. 970424-02

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Part no. 970424-02

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Part no. 970424-02

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Charger

Part no. 969350-01

Charger

Part no. 969350-01

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Charger

Part no. 969350-01

Charges your vacuum with or without the Wall dok™.

£45.00

Click-in battery

Part no. 970425-01

Click-in battery

Part no. 970425-01

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Click-in battery

Part no. 970425-01

Additional click in battery for your Dyson vacuum cleaner.

Out of stock.

£109.00

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Filter

Part no. 970422-01

Filter

Part no. 970422-01

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Filter

Part no. 970422-01

Replacement filter for your Dyson cordless vacuum.

£45.00

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Filter

Part no. 970422-01

Filter

Part no. 970422-01

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Filter

Part no. 970422-01

Replacement filter for your Dyson cordless vacuum.

£45.00

Bin

Part no. 970423-01

Bin

Part no. 970423-01

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Bin

Part no. 970423-01

Replacement bin for your Dyson cordless vacuum.

£39.00

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Please contact our customer service team on 0800 298 0298, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.

Illuminated cleaner head

Part no. 971360-01

Illuminated cleaner head

Part no. 971360-01

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Illuminated cleaner head

Part no. 971360-01

A precisely-angled beam of light reveals twice the amount of invisible dust on hard floors.

Out of stock.

£109.00

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Hair screw tool

Part no. 971361-02

Hair screw tool

Part no. 971361-02

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Hair screw tool

Part no. 971361-02

Replacement hair screw tool for your Dyson cordless vacuum cleaner.

£35.00

We need a little more information to help us solve your issue.

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We need a little more information to help us solve your issue.

Click-in battery

Part no. 970425-01

Click-in battery

Part no. 970425-01

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Click-in battery

Part no. 970425-01

Additional click in battery for your Dyson vacuum cleaner.

Out of stock.

£109.00

Keep me updated See more

Part no. 970424-02

Your machine may be eligible for free replacement parts

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Part no. 970424-02

Out of stock.

£119.00

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Illuminated cleaner head

Part no. 971360-01

Illuminated cleaner head

Part no. 971360-01

Your machine may be eligible for free replacement parts

Is your machine under warranty?

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Sorry, but this purchase date doesn't look quite right. Please check and try again.

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Sorry - your machine is no longer eligible for free replacement parts. You can purchase your new part below.

Illuminated cleaner head

Part no. 971360-01

A precisely-angled beam of light reveals twice the amount of invisible dust on hard floors.

Out of stock.

£109.00

Keep me updated See more

Illuminated cleaner head

Part no. 971360-01

Illuminated cleaner head

Part no. 971360-01

Your machine may be eligible for free replacement parts

Is your machine under warranty?

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Sorry - there's been a technical issue

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Sorry - your machine is no longer eligible for free replacement parts. You can purchase your new part below.

Illuminated cleaner head

Part no. 971360-01

A precisely-angled beam of light reveals twice the amount of invisible dust on hard floors.

Out of stock.

£109.00

Keep me updated See more

Illuminated cleaner head

Part no. 971360-01

Illuminated cleaner head

Part no. 971360-01

Your machine may be eligible for free replacement parts

Is your machine under warranty?

Use this form to notify our Customer Support Team. They'll check if your machine is eligible for free replacements and order the right part for you.

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Sorry, but this purchase date doesn't look quite right. Please check and try again.

Requested part no.*

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Sorry - there's been a technical issue

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Sorry - your machine is no longer eligible for free replacement parts. You can purchase your new part below.

Illuminated cleaner head

Part no. 971360-01

A precisely-angled beam of light reveals twice the amount of invisible dust on hard floors.

Out of stock.

£109.00

Keep me updated See more

Part no. 970481-10

Your machine may be eligible for free replacement parts

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DD / MM / YYYY

Sorry, but this purchase date doesn't look quite right. Please check and try again.

Requested part no.*

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Part no. 970481-10

Out of stock.

£39.00

Keep me updated See more

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

We need a little more information to help us solve your issue.

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Part no. 970424-02

Your machine may be eligible for free replacement parts

Is your machine under warranty?

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DD / MM / YYYY

Sorry, but this purchase date doesn't look quite right. Please check and try again.

Requested part no.*

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Sorry - your machine is no longer eligible for free replacement parts. You can purchase your new part below.

Part no. 970424-02

Out of stock.

£119.00

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Part no. 970481-10

Your machine may be eligible for free replacement parts

Is your machine under warranty?

Use this form to notify our Customer Support Team. They'll check if your machine is eligible for free replacements and order the right part for you.

*Required fields.

First name*

Last name*

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Example: AB1-UK-ABC1234A

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Sorry, but this purchase date doesn't look quite right. Please check and try again.

Requested part no.*

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Return to support home

Sorry - there's been a technical issue

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Contact Dyson Support

Sorry - your machine is no longer eligible for free replacement parts. You can purchase your new part below.

Part no. 970481-10

Out of stock.

£39.00

Keep me updated See more

Part no. 970481-10

Your machine may be eligible for free replacement parts

Is your machine under warranty?

Use this form to notify our Customer Support Team. They'll check if your machine is eligible for free replacements and order the right part for you.

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Sorry - there's been a technical issue

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Contact Dyson Support

Sorry - your machine is no longer eligible for free replacement parts. You can purchase your new part below.

Part no. 970481-10

Out of stock.

£39.00

Keep me updated See more

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

We need a little more information to help us solve your issue.

Dyson Floor Dok™

Part no. 971445-01

Dyson Floor Dok™

Part no. 971445-01

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Dyson Floor Dok™

Part no. 971445-01

Free-standing grab-and-go charging dock. Engineered to store your Dyson Outsize™, V15™Detect or V11™ vacuum and tools.

Out of stock.

£100.00

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Click-in battery

Part no. 970425-01

Click-in battery

Part no. 970425-01

Your machine may be eligible for free replacement parts

Is your machine under warranty?

Use this form to notify our Customer Support Team. They'll check if your machine is eligible for free replacements and order the right part for you.

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Contact Dyson Support

Sorry - your machine is no longer eligible for free replacement parts. You can purchase your new part below.

Click-in battery

Part no. 970425-01

Additional click in battery for your Dyson vacuum cleaner.

Out of stock.

£109.00

Keep me updated See more

Bin

Part no. 970423-01

Bin

Part no. 970423-01

Your machine may be eligible for free replacement parts

Is your machine under warranty?

Use this form to notify our Customer Support Team. They'll check if your machine is eligible for free replacements and order the right part for you.

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Sorry - there's been a technical issue

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Contact Dyson Support

Sorry - your machine is no longer eligible for free replacement parts. You can purchase your new part below.

Bin

Part no. 970423-01

Replacement bin for your Dyson cordless vacuum.

£39.00

Comfort grip

Part no. 970954-01

Comfort grip

Part no. 970954-01

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Comfort grip

Part no. 970954-01

Replacement comfort grip for your Dyson cordless vacuum.

£5.00

Filter

Part no. 970422-01

Filter

Part no. 970422-01

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Filter

Part no. 970422-01

Replacement filter for your Dyson cordless vacuum.

£45.00

Part no. 970424-02

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Part no. 970424-02

Out of stock.

£119.00

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We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

You might need to arrange a visit from a Dyson expert.

It looks like the Soft roller cleaner head end cap isn't working. A new one will need to be replaced by a Dyson Expert.

Please contact us. Our UK based helpline will be able to arrange an appointment for you.

Soft roller cleaner head end cap

Part no. 970445-01

Soft roller cleaner head end cap

Part no. 970445-01

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Example: AB1-UK-ABC1234A

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Purchase date*

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Soft roller cleaner head end cap

Part no. 970445-01

Replacement soft roller cleaner head end cap for your Dyson cordless vacuum cleaner.

Rear edge overmould

Part no. 970789-01

Rear edge overmould

Part no. 970789-01

Your machine may be eligible for free replacement parts

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Use this form to notify our Customer Support Team. They'll check if your machine is eligible for free replacements and order the right part for you.

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First name*

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Example: AB1-UK-ABC1234A

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Purchase date*

DD / MM / YYYY

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Requested part no.*

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Rear edge overmould

Part no. 970789-01

Replacement rear edge overmould for your Dyson cordless vacuum.

£3.50

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

Charger

Part no. 969350-01

Charger

Part no. 969350-01

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Is your machine under warranty?

Use this form to notify our Customer Support Team. They'll check if your machine is eligible for free replacements and order the right part for you.

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First name*

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Address line 1*

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Postcode*

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Example: AB1-UK-ABC1234A

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Purchase date*

DD / MM / YYYY

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Requested part no.*

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Charger

Part no. 969350-01

Charges your vacuum with or without the Wall dok™.

£45.00

Combination tool

Part no. 967482-01

Combination tool

Part no. 967482-01

Your machine may be eligible for free replacement parts

Is your machine under warranty?

Use this form to notify our Customer Support Team. They'll check if your machine is eligible for free replacements and order the right part for you.

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First name*

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Address line 1*

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Example: AB1-UK-ABC1234A

Do you need help locating your serial number?

Purchase date*

DD / MM / YYYY

Sorry, but this purchase date doesn't look quite right. Please check and try again.

Requested part no.*

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Combination tool

Part no. 967482-01

Two tools in one – wide nozzle and brush, for quick switching between cleaning and dusting tasks around your home or car.

£25.00

Crevice tool

Part no. 967612-01

Crevice tool

Part no. 967612-01

Your machine may be eligible for free replacement parts

Is your machine under warranty?

Use this form to notify our Customer Support Team. They'll check if your machine is eligible for free replacements and order the right part for you.

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First name*

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Example: AB1-UK-ABC1234A

Do you need help locating your serial number?

Purchase date*

DD / MM / YYYY

Sorry, but this purchase date doesn't look quite right. Please check and try again.

Requested part no.*

Additional notes

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Sorry - your machine is no longer eligible for free replacement parts. You can purchase your new part below.

Crevice tool

Part no. 967612-01

Replacement crevice tool for your Dyson cordless vacuum cleaner.

£30.00

Wall dok™

Part no. 970011-02

Wall dok™

Part no. 970011-02

Your machine may be eligible for free replacement parts

Is your machine under warranty?

Use this form to notify our Customer Support Team. They'll check if your machine is eligible for free replacements and order the right part for you.

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First name*

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Address line 1*

Address line 2

Postcode*

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Serial number*

Example: AB1-UK-ABC1234A

Do you need help locating your serial number?

Purchase date*

DD / MM / YYYY

Sorry, but this purchase date doesn't look quite right. Please check and try again.

Requested part no.*

Additional notes

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Sorry - your machine is no longer eligible for free replacement parts. You can purchase your new part below.

Wall dok™

Part no. 970011-02

Wall-mounted dock to recharge your vacuum and tidily store tools.

£19.00

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

Part no. 970481-10

Your machine may be eligible for free replacement parts

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First name*

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Example: AB1-UK-ABC1234A

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Purchase date*

DD / MM / YYYY

Sorry, but this purchase date doesn't look quite right. Please check and try again.

Requested part no.*

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Part no. 970481-10

Out of stock.

£39.00

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Wand clip

Part no. 971354-01

Wand clip

Part no. 971354-01

Your machine may be eligible for free replacement parts

Is your machine under warranty?

Use this form to notify our Customer Support Team. They'll check if your machine is eligible for free replacements and order the right part for you.

*Required fields.

First name*

Last name*

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Address line 1*

Address line 2

Postcode*

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Serial number*

Example: AB1-UK-ABC1234A

Do you need help locating your serial number?

Purchase date*

DD / MM / YYYY

Sorry, but this purchase date doesn't look quite right. Please check and try again.

Requested part no.*

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Sorry - your machine is no longer eligible for free replacement parts. You can purchase your new part below.

Wand clip

Part no. 971354-01

Replacement wand clip for your Dyson cordless vacuum cleaner.

£5.00

Further help

Dyson Outsize Complete

Let's get your machine working.

Let's get your machine working.

Troubleshooting

Alerts

Battery alerts

Charging the battery

LEDs whilst charging

Issue resolved

No power

Replacement part required

Replacement part required

Replacement part required

No LEDs whilst charging

Inspect display

Replacement part required

Replacement part required

Blue flashing LEDs whilst charging

Blockage alert

Check for blockages

Select floor tool

Hair screw tool pulsing

Check inlet

Clear the bin

Washing the filter - video

Replacement part required

Washing the filter - step-by-step

Laser Slim Fluffy™ cleaner head pulsing

Washing the brush bar

Accessory blocked

High Torque cleaner head pulsating

QR Mini motorised head pulsing

No attachment

Motorbar cleaner head

Cutting out

Diagnostic screen

Issue resolved

Unable to exit manually

Filter attachment alert

Wash the filter - video

Washing the filter - step-by-step

Replacement part required

Filter wash alert

Unusual noise

Grating or rattle

Check for blockages

Test the machine

Check the bin inlet

Replacement part required

Select floor tool

Laser Slim Fluffy™ cleaner head

Replacement part required

Washing the brush bar

Replacement part required

High Torque cleaner head

Replacement part required

Mini motorised head

Replacement part required

Hair screw tool

Replacement part required

Motorbar cleaner head

Replacement part required

High pitched whistle

Replacement part required

Pick up issues

Machine is not picking up well

Power or electrical issue

Cutting out

Run time

Replacement part required

Run time inaccurate after removing from charge

Machine has no power

LED showing

No power

No LED

Inspect display

Blue flashing LEDs whilst charging

Machine overheating

Performance checks

Check for blockages

The machine has power but no display