Let's get your machine working.

We need a little more information to help us solve your issue.

Please contact our customer service team on 0800 298 0298, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.

We're glad the problem's been solved.

Please let us know if there's anything else we can help you with.

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

We need a little more information to help us solve your issue.

We're glad the problem's been solved.

Please let us know if there's anything else we can help you with.

We need a little more information to help us solve your issue.

We're glad the problem's been solved.

Please let us know if there's anything else we can help you with.

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

We need a little more information to help us solve your issue.

Flight-ready tag

Part no. 970843-01

Flight-ready tag

Part no. 970843-01

Your machine may be eligible for free replacement parts

Is your machine under warranty?

Use this form to notify our Customer Support Team. They'll check if your machine is eligible for free replacements and order the right part for you.

*Required fields.

First name*

Last name*

Email address*

Mobile number*

E.g. 07123 456789

Address line 1*

Address line 2

Postcode*

Town/City*

County

Country

Serial number*

Example: AB1-UK-ABC1234A

Do you need help locating your serial number?

Purchase date*

DD / MM / YYYY

Sorry, but this purchase date doesn't look quite right. Please check and try again.

Requested part no.*

Additional notes

Thanks! We've received your details

We've sent a confirmation email and will be in touch soon to help resolve your issue or book you a new part.

Return to support home

Sorry - there's been a technical issue

Please resubmit the form. Or contact our experts through another channel

Contact Dyson Support

Sorry - your machine is no longer eligible for free replacement parts. You can purchase your new part below.

Flight-ready tag

Part no. 970843-01

Replacement flight-ready tag for your Dyson Corrale™ straightener.

£3.50

Flight-ready tag

Part no. 970843-01

Flight-ready tag

Part no. 970843-01

Your machine may be eligible for free replacement parts

Is your machine under warranty?

Use this form to notify our Customer Support Team. They'll check if your machine is eligible for free replacements and order the right part for you.

*Required fields.

First name*

Last name*

Email address*

Mobile number*

E.g. 07123 456789

Address line 1*

Address line 2

Postcode*

Town/City*

County

Country

Serial number*

Example: AB1-UK-ABC1234A

Do you need help locating your serial number?

Purchase date*

DD / MM / YYYY

Sorry, but this purchase date doesn't look quite right. Please check and try again.

Requested part no.*

Additional notes

Thanks! We've received your details

We've sent a confirmation email and will be in touch soon to help resolve your issue or book you a new part.

Return to support home

Sorry - there's been a technical issue

Please resubmit the form. Or contact our experts through another channel

Contact Dyson Support

Sorry - your machine is no longer eligible for free replacement parts. You can purchase your new part below.

Flight-ready tag

Part no. 970843-01

Replacement flight-ready tag for your Dyson Corrale™ straightener.

£3.50

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

We need a little more information to help us solve your issue.

Flight-ready tag

Part no. 970843-01

Flight-ready tag

Part no. 970843-01

Your machine may be eligible for free replacement parts

Is your machine under warranty?

Use this form to notify our Customer Support Team. They'll check if your machine is eligible for free replacements and order the right part for you.

*Required fields.

First name*

Last name*

Email address*

Mobile number*

E.g. 07123 456789

Address line 1*

Address line 2

Postcode*

Town/City*

County

Country

Serial number*

Example: AB1-UK-ABC1234A

Do you need help locating your serial number?

Purchase date*

DD / MM / YYYY

Sorry, but this purchase date doesn't look quite right. Please check and try again.

Requested part no.*

Additional notes

Thanks! We've received your details

We've sent a confirmation email and will be in touch soon to help resolve your issue or book you a new part.

Return to support home

Sorry - there's been a technical issue

Please resubmit the form. Or contact our experts through another channel

Contact Dyson Support

Sorry - your machine is no longer eligible for free replacement parts. You can purchase your new part below.

Flight-ready tag

Part no. 970843-01

Replacement flight-ready tag for your Dyson Corrale™ straightener.

£3.50

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

Charging dock

Part no. 970478-02

Charging dock

Part no. 970478-02

Your machine may be eligible for free replacement parts

Is your machine under warranty?

Use this form to notify our Customer Support Team. They'll check if your machine is eligible for free replacements and order the right part for you.

*Required fields.

First name*

Last name*

Email address*

Mobile number*

E.g. 07123 456789

Address line 1*

Address line 2

Postcode*

Town/City*

County

Country

Serial number*

Example: AB1-UK-ABC1234A

Do you need help locating your serial number?

Purchase date*

DD / MM / YYYY

Sorry, but this purchase date doesn't look quite right. Please check and try again.

Requested part no.*

Additional notes

Thanks! We've received your details

We've sent a confirmation email and will be in touch soon to help resolve your issue or book you a new part.

Return to support home

Sorry - there's been a technical issue

Please resubmit the form. Or contact our experts through another channel

Contact Dyson Support

Sorry - your machine is no longer eligible for free replacement parts. You can purchase your new part below.

Charging dock

Part no. 970478-02

Replacement charging dock for your Dyson Corrale™ straightener.

£65.00

Foot pads

Part no. 970601-01

Foot pads

Part no. 970601-01

Your machine may be eligible for free replacement parts

Is your machine under warranty?

Use this form to notify our Customer Support Team. They'll check if your machine is eligible for free replacements and order the right part for you.

*Required fields.

First name*

Last name*

Email address*

Mobile number*

E.g. 07123 456789

Address line 1*

Address line 2

Postcode*

Town/City*

County

Country

Serial number*

Example: AB1-UK-ABC1234A

Do you need help locating your serial number?

Purchase date*

DD / MM / YYYY

Sorry, but this purchase date doesn't look quite right. Please check and try again.

Requested part no.*

Additional notes

Thanks! We've received your details

We've sent a confirmation email and will be in touch soon to help resolve your issue or book you a new part.

Return to support home

Sorry - there's been a technical issue

Please resubmit the form. Or contact our experts through another channel

Contact Dyson Support

Sorry - your machine is no longer eligible for free replacement parts. You can purchase your new part below.

Foot pads

Part no. 970601-01

Replacement foot pads for your Dyson Corrale™ straightener.

£7.50

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

Further help

Dyson Corrale™ straightener (Black Nickel/Fuchsia)

Let's get your machine working.

Let's get your machine working.

We need a little more information to help us solve your issue.

We need a little more information to help us solve your issue.

We need a little more information to help us solve your issue.

Flight-ready tag

Your machine may be eligible for free replacement parts

Is your machine under warranty?

Thanks! We've received your details

Sorry - there's been a technical issue

Flight-ready tag

Your machine may be eligible for free replacement parts

Is your machine under warranty?

Thanks! We've received your details

Sorry - there's been a technical issue

We need a little more information to help us solve your issue.

Flight-ready tag

Your machine may be eligible for free replacement parts

Is your machine under warranty?

Thanks! We've received your details

Sorry - there's been a technical issue

We need a little more information to help us solve your issue.

We need a little more information to help us solve your issue.

Charging dock

Your machine may be eligible for free replacement parts

Is your machine under warranty?

Thanks! We've received your details

Sorry - there's been a technical issue

Foot pads

Your machine may be eligible for free replacement parts

Is your machine under warranty?

Thanks! We've received your details

Sorry - there's been a technical issue

We need a little more information to help us solve your issue.

Further help

Products

Dyson support

Account

For business

About Dyson

Let's get your machine working.

Let's get your machine working.

Charging your straightener

More help required

Troubleshooting your Dyson Corrale™

Alert screens

Issue not resolved, speak to our Customer Support Team

Charger error

Issue resolved

Replacement part required

Check the connector pins

Four pin Flight-ready tag

Reset the machine

Issue not resolved, speak to our Customer Support Team

Two pin Flight-ready tag

Reset

Too hot

Performance

Arms not opening or closing properly

The flexing plates will not heat up

Reset the machine

My hair is snagging

Issue resolved

Check the machine

Clean the machine

Issue not resolved, speak to our Customer Support Team

Run time issue

Sleep mode is not working

Styling tips

Power or electrical issue

The charger isn't working

The charger isn't working

The charger isn't working

Issue resolved

Charge the machine

Check the screen

Order replacement

Order replacement

No power

Check the screen

Alert screens

Alert screens

Cannot set the temperature

Run time

The screen isn't working

Unusual noise

Buzzing noise

Understanding the sounds

Unusual smell

Burning smell

Yes - first few uses

Issue not resolved, please speak to our Customer Support Team

Visible issue

The charging cable keeps detaching

Check the connector pins

Flight-ready tag - Getting started

Replacement part required

Flight-ready tag issue

Replacement part required

Flight-ready tag issue

Replacement part required

The heating plates are not perfectly aligned

Issue not resolved, speak to our Customer Support Team

Normal use

The heating plates do not touch

Normal use

Lights

Flashing red

Pulsing red

Solid red light

Solid white

Issue not resolved, speak to our Customer Support Team

Issue not resolved, speak to our Customer Support Team

Issue not resolved, speak to our Customer Support Team

Replacement parts

Flight-ready tag

Flight-ready tag

Flight-ready tag

Charger

Dock

Products

Dyson support

Account