Let's get your machine working.

We're glad the problem's been solved.

Please let us know if there's anything else we can help you with.

You might need a replacement part.

Part no. 968676-02

£60.00

Part no. 968676-02

£60.00

We're glad the problem's been solved.

Please let us know if there's anything else we can help you with.

You might need a replacement part.

It looks like the Charger is not working. You can solve this by ordering a new one below.

Charger

Part no. 967813-01

Replacement charger for your Dyson vacuum cleaner.

£45.00

Charger

Part no. 967813-01

Replacement charger for your Dyson vacuum cleaner.

£45.00

You might need a replacement part.

It looks like the Battery is not working. You can solve this by ordering a new one below.

Battery

Part no. 968670-02

Before purchasing, we recommend you follow our online troubleshooting to ensure a replacement battery is required.

£65.00

Battery

Part no. 968670-02

Before purchasing, we recommend you follow our online troubleshooting to ensure a replacement battery is required.

£65.00

How to install this part

You might need a replacement part.

It looks like the Battery is not working. You can solve this by ordering a new one below.

Battery

Part no. 968670-02

Before purchasing, we recommend you follow our online troubleshooting to ensure a replacement battery is required.

£65.00

Battery

Part no. 968670-02

Before purchasing, we recommend you follow our online troubleshooting to ensure a replacement battery is required.

£65.00

How to install this part

We're glad the problem's been solved.

Please let us know if there's anything else we can help you with.

You might need a replacement part.

It looks like the Battery is not working. You can solve this by ordering a new one below.

Battery

Part no. 968670-02

Before purchasing, we recommend you follow our online troubleshooting to ensure a replacement battery is required.

£65.00

Battery

Part no. 968670-02

Before purchasing, we recommend you follow our online troubleshooting to ensure a replacement battery is required.

£65.00

How to install this part

You might need a replacement part.

Part no. 968676-02

£60.00

Part no. 968676-02

£60.00

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

Please contact our customer service team on 0800 298 0298, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.

You might need a replacement part.

It looks like the Quick-release mini Motorhead tool is not working. You can solve this by ordering a new one below.

Quick-release mini Motorhead tool

Part no. 967479-04

Replacement mini Motorhead for your Dyson vacuum cleaner.

£45.00

Quick-release mini Motorhead tool

Part no. 967479-04

Replacement mini Motorhead for your Dyson vacuum cleaner.

£45.00

You might need a replacement part.

It looks like the Pre-filter is not working. You can solve this by ordering a new one below.

Pre-filter

Part no. 965661-01

Replacement pre-filter for your Dyson vacuum cleaner.

£15.00

Pre-filter

Part no. 965661-01

Replacement pre-filter for your Dyson vacuum cleaner.

£15.00

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

You might need a replacement part.

It looks like the Soft roller cleaner head is not working. You can solve this by ordering a new one below.

Soft roller cleaner head

Part no. 966489-08

Replacement soft roller cleanerhead for your Dyson vacuum cleaner.

£80.00

Soft roller cleaner head

Part no. 966489-08

Replacement soft roller cleanerhead for your Dyson vacuum cleaner.

£80.00

You might need a replacement part.

It looks like the Bin is not working. You can solve this by ordering a new one below.

Bin

Part no. 967699-01

Replacement bin for your Dyson vacuum cleaner.

£39.00

Bin

Part no. 967699-01

Replacement bin for your Dyson vacuum cleaner.

£39.00

How to install this part

You might need a replacement part.

Part no. 968676-02

£60.00

Part no. 968676-02

£60.00

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

You might need a replacement part.

It looks like the Quick-release mini Motorhead tool is not working. You can solve this by ordering a new one below.

Quick-release mini Motorhead tool

Part no. 967479-04

Replacement mini Motorhead for your Dyson vacuum cleaner.

£45.00

Quick-release mini Motorhead tool

Part no. 967479-04

Replacement mini Motorhead for your Dyson vacuum cleaner.

£45.00

You might need a replacement part.

It looks like the Soft roller cleaner head is not working. You can solve this by ordering a new one below.

Soft roller cleaner head

Part no. 966489-08

Replacement soft roller cleanerhead for your Dyson vacuum cleaner.

£80.00

Soft roller cleaner head

Part no. 966489-08

Replacement soft roller cleanerhead for your Dyson vacuum cleaner.

£80.00

You might need a replacement part.

Part no. 968676-02

£60.00

Part no. 968676-02

£60.00

You might need a replacement part.

It looks like the In-car charger is not working. You can solve this by ordering a new one below.

In-car charger

Part no. 967837-01

Plugs into a standard 12V lighter socket for charging in your car, caravan or boat. For use with selected Dyson cord-free vacuums.

£60.00

In-car charger

Part no. 967837-01

Plugs into a standard 12V lighter socket for charging in your car, caravan or boat. For use with selected Dyson cord-free vacuums.

£60.00

We need a little more information to help us solve your issue.

You might need a replacement part.

It looks like the Bin is not working. You can solve this by ordering a new one below.

Bin

Part no. 967699-01

Replacement bin for your Dyson vacuum cleaner.

£39.00

Bin

Part no. 967699-01

Replacement bin for your Dyson vacuum cleaner.

£39.00

How to install this part

You might need a replacement part.

It looks like the Cyclone is not working. You can solve this by ordering a new one below.

Cyclone

Part no. 967698-17

Replacement cyclone for your Dyson vacuum cleaner.

£45.00

Cyclone

Part no. 967698-17

Replacement cyclone for your Dyson vacuum cleaner.

£45.00

Out of stock.

£45.00

Keep me updated

How to install this part

You might need a replacement part.

It looks like the Quick-release mini Motorhead tool is not working. You can solve this by ordering a new one below.

Quick-release mini Motorhead tool

Part no. 967479-04

Replacement mini Motorhead for your Dyson vacuum cleaner.

£45.00

Quick-release mini Motorhead tool

Part no. 967479-04

Replacement mini Motorhead for your Dyson vacuum cleaner.

£45.00

You might need a replacement part.

It looks like the Mini motorhead brush bar is not working. You can solve this by ordering a new one below.

Mini motorhead brush bar

Part no. 923903-04

Replacement mini motorhead brush bar for your Dyson vacuum cleaner.

£15.00

Mini motorhead brush bar

Part no. 923903-04

Replacement mini motorhead brush bar for your Dyson vacuum cleaner.

£15.00

You might need a replacement part.

It looks like the Mini motorised tool end cap is not working. You can solve this by ordering a new one below.

Mini motorised tool end cap

Part no. 967481-01

Replacement end cap for your Mini motorised tool.

£2.50

Mini motorised tool end cap

Part no. 967481-01

Replacement end cap for your Mini motorised tool.

£2.50

Out of stock.

£2.50

Keep me updated

You might need a replacement part.

It looks like the Pre-filter is not working. You can solve this by ordering a new one below.

Pre-filter

Part no. 965661-01

Replacement pre-filter for your Dyson vacuum cleaner.

£15.00

Pre-filter

Part no. 965661-01

Replacement pre-filter for your Dyson vacuum cleaner.

£15.00

You might need a replacement part.

It looks like the Combination tool is not working. You can solve this by ordering a new one below.

Combination tool

Part no. 967482-01

Two tools in one – wide nozzle and brush, for quick switching between cleaning and dusting tasks around your home or car.

£25.00

Combination tool

Part no. 967482-01

Two tools in one – wide nozzle and brush, for quick switching between cleaning and dusting tasks around your home or car.

£25.00

You might need a replacement part.

It looks like the Crevice tool is not working. You can solve this by ordering a new one below.

Crevice tool

Part no. 967612-01

Replacement crevice tool for your Dyson cordless vacuum cleaner.

£30.00

Crevice tool

Part no. 967612-01

Replacement crevice tool for your Dyson cordless vacuum cleaner.

£30.00

You might need a replacement part.

It looks like the Wand - Red is not working. You can solve this by ordering a new one below.

Wand - Red

Part no. 967477-03

Wand for your Dyson cordless vacuum cleaner.

£39.00

Wand - Red

Part no. 967477-03

Wand for your Dyson cordless vacuum cleaner.

£39.00

You might need a replacement part.

It looks like the Battery is not working. You can solve this by ordering a new one below.

Battery

Part no. 968670-02

Before purchasing, we recommend you follow our online troubleshooting to ensure a replacement battery is required.

£65.00

Battery

Part no. 968670-02

Before purchasing, we recommend you follow our online troubleshooting to ensure a replacement battery is required.

£65.00

How to install this part

You might need a replacement part.

It looks like the Charger is not working. You can solve this by ordering a new one below.

Charger

Part no. 967813-01

Replacement charger for your Dyson vacuum cleaner.

£45.00

Charger

Part no. 967813-01

Replacement charger for your Dyson vacuum cleaner.

£45.00

You might need a replacement part.

It looks like the Docking station is not working. You can solve this by ordering a new one below.

Docking station

Part no. 967741-01

Replacement dock for your Dyson vacuum cleaner.

£25.00

Docking station

Part no. 967741-01

Replacement dock for your Dyson vacuum cleaner.

£25.00

You might need a replacement part.

Part no. 968676-02

£60.00

Part no. 968676-02

£60.00

You might need a replacement part.

It looks like the Post filter is not working. You can solve this by ordering a new one below.

Post filter

Part no. 967478-01

Replacement post filter for your Dyson vacuum cleaner.

£25.00

Post filter

Part no. 967478-01

Replacement post filter for your Dyson vacuum cleaner.

£25.00

Out of stock.

£25.00

Keep me updated

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

You might need a replacement part.

It looks like the Soft roller brush bar is not working. You can solve this by ordering a new one below.

Soft roller brush bar

Part no. 966488-01

Replacement soft roller brush bar for your Dyson vacuum cleaner.

£42.00

Soft roller brush bar

Part no. 966488-01

Replacement soft roller brush bar for your Dyson vacuum cleaner.

£42.00

You might need a replacement part.

It looks like the Soft roller cleaner head is not working. You can solve this by ordering a new one below.

Soft roller cleaner head

Part no. 966489-08

Replacement soft roller cleanerhead for your Dyson vacuum cleaner.

£80.00

Soft roller cleaner head

Part no. 966489-08

Replacement soft roller cleanerhead for your Dyson vacuum cleaner.

£80.00

You might need a replacement part.

It looks like the Soft roller end cap is not working. You can solve this by ordering a new one below.

Soft roller end cap

Part no. 966490-02

Replacement end cap for your soft roller cleaner head.

£5.00

Soft roller end cap

Part no. 966490-02

Replacement end cap for your soft roller cleaner head.

£5.00

We need a little more information to help us solve your issue.

You might need a replacement part.

It looks like the Bin is not working. You can solve this by ordering a new one below.

Bin

Part no. 967699-01

Replacement bin for your Dyson vacuum cleaner.

£39.00

Bin

Part no. 967699-01

Replacement bin for your Dyson vacuum cleaner.

£39.00

How to install this part

You might need a replacement part.

It looks like the Charger is not working. You can solve this by ordering a new one below.

Charger

Part no. 967813-01

Replacement charger for your Dyson vacuum cleaner.

£45.00

Charger

Part no. 967813-01

Replacement charger for your Dyson vacuum cleaner.

£45.00

You might need a replacement part.

It looks like the Cyclone is not working. You can solve this by ordering a new one below.

Cyclone

Part no. 967698-17

Replacement cyclone for your Dyson vacuum cleaner.

£45.00

Cyclone

Part no. 967698-17

Replacement cyclone for your Dyson vacuum cleaner.

£45.00

Out of stock.

£45.00

Keep me updated

How to install this part

You might need a replacement part.

It looks like the Pre-filter is not working. You can solve this by ordering a new one below.

Pre-filter

Part no. 965661-01

Replacement pre-filter for your Dyson vacuum cleaner.

£15.00

Pre-filter

Part no. 965661-01

Replacement pre-filter for your Dyson vacuum cleaner.

£15.00

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

You might need a replacement part.

Part no. 968676-02

£60.00

Part no. 968676-02

£60.00

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

You might need a replacement part.

It looks like the Soft roller cleaner head is not working. You can solve this by ordering a new one below.

Soft roller cleaner head

Part no. 966489-08

Replacement soft roller cleanerhead for your Dyson vacuum cleaner.

£80.00

Soft roller cleaner head

Part no. 966489-08

Replacement soft roller cleanerhead for your Dyson vacuum cleaner.

£80.00

You might need a replacement part.

It looks like the Wand - Red is not working. You can solve this by ordering a new one below.

Wand - Red

Part no. 967477-03

Wand for your Dyson cordless vacuum cleaner.

£39.00

Wand - Red

Part no. 967477-03

Wand for your Dyson cordless vacuum cleaner.

£39.00

You might need a replacement part.

It looks like the Bin is not working. You can solve this by ordering a new one below.

Bin

Part no. 967699-01

Replacement bin for your Dyson vacuum cleaner.

£39.00

Bin

Part no. 967699-01

Replacement bin for your Dyson vacuum cleaner.

£39.00

How to install this part

You might need a replacement part.

It looks like the Wand - Red is not working. You can solve this by ordering a new one below.

Wand - Red

Part no. 967477-03

Wand for your Dyson cordless vacuum cleaner.

£39.00

Wand - Red

Part no. 967477-03

Wand for your Dyson cordless vacuum cleaner.

£39.00

You might need a replacement part.

It looks like the Bin is not working. You can solve this by ordering a new one below.

Bin

Part no. 967699-01

Replacement bin for your Dyson vacuum cleaner.

£39.00

Bin

Part no. 967699-01

Replacement bin for your Dyson vacuum cleaner.

£39.00

How to install this part

You might need a replacement part.

It looks like the Charger is not working. You can solve this by ordering a new one below.

Charger

Part no. 967813-01

Replacement charger for your Dyson vacuum cleaner.

£45.00

Charger

Part no. 967813-01

Replacement charger for your Dyson vacuum cleaner.

£45.00

You might need a replacement part.

It looks like the Combination tool is not working. You can solve this by ordering a new one below.

Combination tool

Part no. 967482-01

Two tools in one – wide nozzle and brush, for quick switching between cleaning and dusting tasks around your home or car.

£25.00

Combination tool

Part no. 967482-01

Two tools in one – wide nozzle and brush, for quick switching between cleaning and dusting tasks around your home or car.

£25.00

You might need a replacement part.

It looks like the Crevice tool is not working. You can solve this by ordering a new one below.

Crevice tool

Part no. 967612-01

Replacement crevice tool for your Dyson cordless vacuum cleaner.

£30.00

Crevice tool

Part no. 967612-01

Replacement crevice tool for your Dyson cordless vacuum cleaner.

£30.00

You might need a replacement part.

It looks like the Cyclone is not working. You can solve this by ordering a new one below.

Cyclone

Part no. 967698-17

Replacement cyclone for your Dyson vacuum cleaner.

£45.00

Cyclone

Part no. 967698-17

Replacement cyclone for your Dyson vacuum cleaner.

£45.00

Out of stock.

£45.00

Keep me updated

How to install this part

You might need a replacement part.

It looks like the Docking station is not working. You can solve this by ordering a new one below.

Docking station

Part no. 967741-01

Replacement dock for your Dyson vacuum cleaner.

£25.00

Docking station

Part no. 967741-01

Replacement dock for your Dyson vacuum cleaner.

£25.00

You might need a replacement part.

Part no. 968676-02

£60.00

Part no. 968676-02

£60.00

You might need a replacement part.

It looks like the Quick-release mini Motorhead tool is not working. You can solve this by ordering a new one below.

Quick-release mini Motorhead tool

Part no. 967479-04

Replacement mini Motorhead for your Dyson vacuum cleaner.

£45.00

Quick-release mini Motorhead tool

Part no. 967479-04

Replacement mini Motorhead for your Dyson vacuum cleaner.

£45.00

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

You might need a replacement part.

It looks like the Soft roller cleaner head is not working. You can solve this by ordering a new one below.

Soft roller cleaner head

Part no. 966489-08

Replacement soft roller cleanerhead for your Dyson vacuum cleaner.

£80.00

Soft roller cleaner head

Part no. 966489-08

Replacement soft roller cleanerhead for your Dyson vacuum cleaner.

£80.00

You might need a replacement part.

It looks like the Wand - Red is not working. You can solve this by ordering a new one below.

Wand - Red

Part no. 967477-03

Wand for your Dyson cordless vacuum cleaner.

£39.00

Wand - Red

Part no. 967477-03

Wand for your Dyson cordless vacuum cleaner.

£39.00

You might need a replacement part.

It looks like the Soft roller cleaner head is not working. You can solve this by ordering a new one below.

Soft roller cleaner head

Part no. 966489-08

Replacement soft roller cleanerhead for your Dyson vacuum cleaner.

£80.00

Soft roller cleaner head

Part no. 966489-08

Replacement soft roller cleanerhead for your Dyson vacuum cleaner.

£80.00

You might need a replacement part.

Part no. 968676-02

£60.00

Part no. 968676-02

£60.00

You might need a replacement part.

It looks like the Wand - Red is not working. You can solve this by ordering a new one below.

Wand - Red

Part no. 967477-03

Wand for your Dyson cordless vacuum cleaner.

£39.00

Wand - Red

Part no. 967477-03

Wand for your Dyson cordless vacuum cleaner.

£39.00

Further help

Dyson V7 Absolute

Let's get your machine working.

Let's get your machine working.

How to clean your tools

Issue resolved

More help required

Troubleshooting

Power or electrical issue

Machine cutting out

Machine will not turn on

Replacement part required

Blue flashing light

Issue resolved

Replacement part required

Replacement part required

Solid blue light

Replacement part required

No light

Solid blue light

Replacement part required

Replacement part required

Replacement part required

Replacement part required

Amber light

Machine is now working

Amber light still showing

Replacement part required

Flashing red light

1 to 10

Replacement part required

Main body not sent

Replacement part required

Machine is pulsating

Direct drive cleaner head

Check the bin

Checking for blockages - Wand

Filter

Washing the filters - step by step

Replacement part required

Mini motorised head

Check the bin

Checking for blockages - Wand

Filter

Washing the filters - step by step

Replacement part required

Pulsating without tools

Filter

Machine is pulsating

Filter

Filter has been washed, machine is still pulsating

Replacement part required

Issue not resolved, please speak to our Customer Support Team

Wash the filter

Washing the filters - step by step

Soft roller cleaner head

Check the bin

Checking for blockages - Wand

Filter

Washing the filters - step by step

Replacement part required

Machine run time

Unusual noise

Grating or rattle

Grating or rattle

Replacement part required

Issue not resolved, please speak to our Customer Support Team

Check the floor tool

Direct drive cleaner head

Replacement part required

Mini motorised head

Replacement part required

Soft roller cleaner head

Replacement part required

High pitched whistle

Pick up issues

Filter

Machine is pulsating

Replacement part required

Wash the filter

Pick up issue

How to locate the serial number