Let's get your machine working.
Dyson Cu-Beam Down light 3K (Black)Let's get your machine working.
Dyson Cu-Beam Down light 3K (Black)-
-
Cleaning information
-
Video showing fuse replacement
-
More help required
-
Troubleshooting
-
Power issue
-
No output from light
-
Light not switched on
-
Issue resolved
-
Check other appliances
-
Electrical supply issue
-
Issue resolved
-
Other appliances working
-
Light not accessible
-
Light accessible
-
No power to luminaire
-
Fuse intact, check DALI
-
Issue not resolved, please speak to our Customer Support Team
-
DALI system in use
-
Issue not resolved, please speak to our Customer Support Team
-
Light working without DALI
-
Power to luminaire
-
Check mains electricity
-
Output will not turn off
-
Unsure on dimmer installation
-
No dimmer installed
-
Installed with dimmer
-
DALI dimmer installed
-
Issue not resolved, please speak to our Customer Support Team
-
Light working without DALI
-
AC Mains/Triac installed
-
Analogue dimmer installed
-
DALI converter installed
-
Issue not resolved, please speak to our Customer Support Team
-
Light working without DALI
-
No DALI converter
-
Unsure on dimmer type
-
Output too bright/dim
-
No dimmer - light installation
-
Not installed correctly
-
Installed correctly
-
Replacement part required
-
Installed to recommendation
-
Trim blades fitted incorrectly
-
Replacement part required
-
Customer has blades
-
Replacement part required
-
Trim blades correctly fitted
-
Output will not dim
-
No dimmer installed
-
Unsure on dimmer installation
-
Visible issue
-
Wires are too short
-
Replacement part required
-
Confirm correct length
-
Fuse has not blown
-
Installation information
-
Installation video
-
Installation guide
-
Useful information
-
Technical specifications
-
Popular queries
We're glad the problem's been solved.
Please let us know if there's anything else we can help you with.
We're glad the problem's been solved.
Please let us know if there's anything else we can help you with.
We need a little more information to help us solve your issue.
Please contact our customer service team on 0800 298 0298, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
Please get in touch.
Our experts are ready to help you.
Call us free on
0800-298-0298
UK based helpline open
8:00am- 8:00pm Monday to Friday
8:00am- 6:00pm Saturday and Sunday
We need a little more information to help us solve your issue.
Please contact our customer service team on 0800 298 0298, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
Please get in touch.
Our experts are ready to help you.
Call us free on
0800-298-0298
UK based helpline open
8:00am- 8:00pm Monday to Friday
8:00am- 6:00pm Saturday and Sunday
We need a little more information to help us solve your issue.
Please contact our customer service team on 0800 298 0298, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We need a little more information to help us solve your issue.
Please contact our customer service team on 0800 298 0298, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
Please get in touch.
Our experts are ready to help you.
Call us free on
0800-298-0298
UK based helpline open
8:00am- 8:00pm Monday to Friday
8:00am- 6:00pm Saturday and Sunday
We need a little more information to help us solve your issue.
Please contact our customer service team on 0800 298 0298, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
Please get in touch.
Our experts are ready to help you.
Call us free on
0800-298-0298
UK based helpline open
8:00am- 8:00pm Monday to Friday
8:00am- 6:00pm Saturday and Sunday
We need a little more information to help us solve your issue.
Please contact our customer service team on 0800 298 0298, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We need a little more information to help us solve your issue.
Please contact our customer service team on 0800 298 0298, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
Please get in touch.
Our experts are ready to help you.
Call us free on
0800-298-0298
UK based helpline open
8:00am- 8:00pm Monday to Friday
8:00am- 6:00pm Saturday and Sunday
We need a little more information to help us solve your issue.
Please contact our customer service team on 0800 298 0298, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
Please get in touch.
Our experts are ready to help you.
Call us free on
0800-298-0298
UK based helpline open
8:00am- 8:00pm Monday to Friday
8:00am- 6:00pm Saturday and Sunday
We need a little more information to help us solve your issue.
Please contact our customer service team on 0800 298 0298, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.