Skip navigation
Thanks. We've saved your preferences.
You can update your contact preferences at any time in the Keep in touch section of Your Dyson. If you have a Your Dyson account, you can log in below to manage your contact options.
Change your contact preferences.
Change your contact preferences.

Your basket is empty. Your basket has items in it
Secure Checkout

Let's get your machine working.

Dyson DC24 Animal vacuum
Dyson DC24 Animal vacuum

Let's get your machine working.

Dyson DC24 Animal vacuum
See all steps

Popular queries

Pick up issues

Power or electrical issue

We're glad the problem's been solved.

Please let us know if there's anything else we can help you with.

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

Please contact our customer service team on 0800 298 0298, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.

Brush bar

Part no. 917390-01

Brush bar

Brush bar

Part no. 917390-01

Thanks! We've received your details

We've sent a confirmation email and will be in touch soon to help resolve your issue or book you a new part.

Return to support home

Sorry - there's been a technical issue

Please resubmit the form. Or contact our experts through another channel

Contact Dyson Support

Sorry - your machine is no longer eligible for free replacement parts. You can purchase your new part below.

Brush bar

Brush bar

Part no. 917390-01

Replacement brush bar for your Dyson vacuum cleaner.

£14.50

See more

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

Please contact our customer service team on 0800 298 0298, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.

Lower duct hose

Part no. 913962-03

Lower duct hose

Lower duct hose

Part no. 913962-03

Thanks! We've received your details

We've sent a confirmation email and will be in touch soon to help resolve your issue or book you a new part.

Return to support home

Sorry - there's been a technical issue

Please resubmit the form. Or contact our experts through another channel

Contact Dyson Support

Sorry - your machine is no longer eligible for free replacement parts. You can purchase your new part below.

Lower duct hose

Lower duct hose

Part no. 913962-03

Replacement lower duct hose for your Dyson vacuum cleaner.

£3.50

See more

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

Please contact our customer service team on 0800 298 0298, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.

Wand handle

Part no. 914701-05

Wand handle

Wand handle

Part no. 914701-05

Thanks! We've received your details

We've sent a confirmation email and will be in touch soon to help resolve your issue or book you a new part.

Return to support home

Sorry - there's been a technical issue

Please resubmit the form. Or contact our experts through another channel

Contact Dyson Support

Sorry - your machine is no longer eligible for free replacement parts. You can purchase your new part below.

Wand handle

Wand handle

Part no. 914701-05

Replacement wand handle for your Dyson vacuum cleaner.

£37.50

See more

Brush bar

Part no. 917390-01

Brush bar

Brush bar

Part no. 917390-01

Thanks! We've received your details

We've sent a confirmation email and will be in touch soon to help resolve your issue or book you a new part.

Return to support home

Sorry - there's been a technical issue

Please resubmit the form. Or contact our experts through another channel

Contact Dyson Support

Sorry - your machine is no longer eligible for free replacement parts. You can purchase your new part below.

Brush bar

Brush bar

Part no. 917390-01

Replacement brush bar for your Dyson vacuum cleaner.

£14.50

See more

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

Please contact our customer service team on 0800 298 0298, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.

Post filter

Part no. 915928-12

Post filter

Post filter

Part no. 915928-12

Thanks! We've received your details

We've sent a confirmation email and will be in touch soon to help resolve your issue or book you a new part.

Return to support home

Sorry - there's been a technical issue

Please resubmit the form. Or contact our experts through another channel

Contact Dyson Support

Sorry - your machine is no longer eligible for free replacement parts. You can purchase your new part below.

Post filter

Post filter

Part no. 915928-12

Replacement post filter for your Dyson vacuum cleaner.

£24.50

See more

We're glad the problem's been solved.

Please let us know if there's anything else we can help you with.

Learn more from your Dyson with the MyDysonᵀᴹ app

Download the MyDysonᵀᴹ app to register.

Enjoy quick access to personalised guides and 24/7 support.

Further help

Dyson DC24 Animal vacuum

  • Visit the Dyson Community
  • Dyson’s Digital Assistant can help. Just click the purple icon at the bottom of the page.
  • Call us on 0800-298-0298