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We need a little more information to help us solve your issue.

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We need a little more information to help us solve your issue.

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You might need to arrange a visit from a Dyson expert.

It looks like the Turbine Head isn't working. A new one will need to be replaced by a Dyson Expert.

Please contact us. Our UK based helpline will be able to arrange an appointment for you.

Turbine Head

Part no. 911566-04

Turbine Head

Part no. 911566-04

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Turbine Head

Part no. 911566-04

Replacement turbine head.

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

Cyclone

Part no. 915437-03

Cyclone

Part no. 915437-03

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Cyclone

Part no. 915437-03

Replacement cyclone for your Dyson vacuum cleaner.

£37.50

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We need a little more information to help us solve your issue.

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Hose

Part no. 918555-01

Hose

Part no. 918555-01

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Hose

Part no. 918555-01

Replacement hose for your Dyson vacuum cleaner.

£37.50

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We need a little more information to help us solve your issue.

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Wand handle

Part no. 917276-05

Wand handle

Part no. 917276-05

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Wand handle

Part no. 917276-05

Replacement wand handle for your Dyson vacuum cleaner.

Out of stock.

£19.00

Keep me updated See more

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

You might need to arrange a visit from a Dyson expert.

It looks like the Turbine Head isn't working. A new one will need to be replaced by a Dyson Expert.

Please contact us. Our UK based helpline will be able to arrange an appointment for you.

Turbine Head

Part no. 911566-04

Turbine Head

Part no. 911566-04

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Turbine Head

Part no. 911566-04

Replacement turbine head.

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

Bin

Part no. 915438-02

Bin

Part no. 915438-02

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Bin

Part no. 915438-02

Replacement bin for your Dyson vacuum cleaner.

£24.50

Combination tool

Part no. 918068-02

Combination tool

Part no. 918068-02

Your machine may be eligible for free replacement parts

Is your machine under warranty?

Use this form to notify our Customer Support Team. They'll check if your machine is eligible for free replacements and order the right part for you.

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Sorry, but this purchase date doesn't look quite right. Please check and try again.

Requested part no.*

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Sorry - your machine is no longer eligible for free replacement parts. You can purchase your new part below.

Combination tool

Part no. 918068-02

Replacement combination tool for your Dyson vacuum cleaner.

Out of stock.

£25.00

Keep me updated See more

Cyclone

Part no. 915437-03

Cyclone

Part no. 915437-03

Your machine may be eligible for free replacement parts

Is your machine under warranty?

Use this form to notify our Customer Support Team. They'll check if your machine is eligible for free replacements and order the right part for you.

*Required fields.

First name*

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Address line 1*

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Example: AB1-UK-ABC1234A

Do you need help locating your serial number?

Purchase date*

DD / MM / YYYY

Sorry, but this purchase date doesn't look quite right. Please check and try again.

Requested part no.*

Additional notes

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Return to support home

Sorry - there's been a technical issue

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Contact Dyson Support

Sorry - your machine is no longer eligible for free replacement parts. You can purchase your new part below.

Cyclone

Part no. 915437-03

Replacement cyclone for your Dyson vacuum cleaner.

£37.50

Extension tube

Part no. 917260-01

Extension tube

Part no. 917260-01

Your machine may be eligible for free replacement parts

Is your machine under warranty?

Use this form to notify our Customer Support Team. They'll check if your machine is eligible for free replacements and order the right part for you.

*Required fields.

First name*

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Address line 1*

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Example: AB1-UK-ABC1234A

Do you need help locating your serial number?

Purchase date*

DD / MM / YYYY

Sorry, but this purchase date doesn't look quite right. Please check and try again.

Requested part no.*

Additional notes

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Return to support home

Sorry - there's been a technical issue

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Contact Dyson Support

Sorry - your machine is no longer eligible for free replacement parts. You can purchase your new part below.

Extension tube

Part no. 917260-01

Replacement extension hose for your Dyson vacuum cleaner.

Out of stock.

£27.50

Keep me updated See more

Hose

Part no. 918555-01

Hose

Part no. 918555-01

Your machine may be eligible for free replacement parts

Is your machine under warranty?

Use this form to notify our Customer Support Team. They'll check if your machine is eligible for free replacements and order the right part for you.

*Required fields.

First name*

Last name*

Email address*

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E.g. 07123 456789

Address line 1*

Address line 2

Postcode*

Town/City*

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Serial number*

Example: AB1-UK-ABC1234A

Do you need help locating your serial number?

Purchase date*

DD / MM / YYYY

Sorry, but this purchase date doesn't look quite right. Please check and try again.

Requested part no.*

Additional notes

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We've sent a confirmation email and will be in touch soon to help resolve your issue or book you a new part.

Return to support home

Sorry - there's been a technical issue

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Contact Dyson Support

Sorry - your machine is no longer eligible for free replacement parts. You can purchase your new part below.

Hose

Part no. 918555-01

Replacement hose for your Dyson vacuum cleaner.

£37.50

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

Post filter

Part no. 915219-03

Post filter

Part no. 915219-03

Your machine may be eligible for free replacement parts

Is your machine under warranty?

Use this form to notify our Customer Support Team. They'll check if your machine is eligible for free replacements and order the right part for you.

*Required fields.

First name*

Last name*

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Address line 1*

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Example: AB1-UK-ABC1234A

Do you need help locating your serial number?

Purchase date*

DD / MM / YYYY

Sorry, but this purchase date doesn't look quite right. Please check and try again.

Requested part no.*

Additional notes

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Return to support home

Sorry - there's been a technical issue

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Contact Dyson Support

Sorry - your machine is no longer eligible for free replacement parts. You can purchase your new part below.

Post filter

Part no. 915219-03

Replacement post filter for your Dyson vacuum cleaner.

£85.00

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

Stair tool

Part no. 914417-01

Stair tool

Part no. 914417-01

Your machine may be eligible for free replacement parts

Is your machine under warranty?

Use this form to notify our Customer Support Team. They'll check if your machine is eligible for free replacements and order the right part for you.

*Required fields.

First name*

Last name*

Email address*

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Address line 1*

Address line 2

Postcode*

Town/City*

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Serial number*

Example: AB1-UK-ABC1234A

Do you need help locating your serial number?

Purchase date*

DD / MM / YYYY

Sorry, but this purchase date doesn't look quite right. Please check and try again.

Requested part no.*

Additional notes

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Return to support home

Sorry - there's been a technical issue

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Contact Dyson Support

Sorry - your machine is no longer eligible for free replacement parts. You can purchase your new part below.

Stair tool

Part no. 914417-01

Replacement stair tool for your Dyson vacuum cleaner.

£25.00

You might need to arrange a visit from a Dyson expert.

It looks like the Turbine Head isn't working. A new one will need to be replaced by a Dyson Expert.

Please contact us. Our UK based helpline will be able to arrange an appointment for you.

Turbine Head

Part no. 911566-04

Turbine Head

Part no. 911566-04

Your machine may be eligible for free replacement parts

Is your machine under warranty?

Use this form to notify our Customer Support Team. They'll check if your machine is eligible for free replacements and order the right part for you.

*Required fields.

First name*

Last name*

Email address*

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Address line 1*

Address line 2

Postcode*

Town/City*

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Serial number*

Example: AB1-UK-ABC1234A

Do you need help locating your serial number?

Purchase date*

DD / MM / YYYY

Sorry, but this purchase date doesn't look quite right. Please check and try again.

Requested part no.*

Additional notes

Thanks! We've received your details

We've sent a confirmation email and will be in touch soon to help resolve your issue or book you a new part.

Return to support home

Sorry - there's been a technical issue

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Contact Dyson Support

Sorry - your machine is no longer eligible for free replacement parts. You can purchase your new part below.

Turbine Head

Part no. 911566-04

Replacement turbine head.

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

Extension tube

Part no. 917260-01

Extension tube

Part no. 917260-01

Your machine may be eligible for free replacement parts

Is your machine under warranty?

Use this form to notify our Customer Support Team. They'll check if your machine is eligible for free replacements and order the right part for you.

*Required fields.

First name*

Last name*

Email address*

Mobile number*

E.g. 07123 456789

Address line 1*

Address line 2

Postcode*

Town/City*

County

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Serial number*

Example: AB1-UK-ABC1234A

Do you need help locating your serial number?

Purchase date*

DD / MM / YYYY

Sorry, but this purchase date doesn't look quite right. Please check and try again.

Requested part no.*

Additional notes

Thanks! We've received your details

We've sent a confirmation email and will be in touch soon to help resolve your issue or book you a new part.

Return to support home

Sorry - there's been a technical issue

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Contact Dyson Support

Sorry - your machine is no longer eligible for free replacement parts. You can purchase your new part below.

Extension tube

Part no. 917260-01

Replacement extension hose for your Dyson vacuum cleaner.

Out of stock.

£27.50

Keep me updated See more

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

Post filter cover

Part no. 917588-02

Post filter cover

Part no. 917588-02

Your machine may be eligible for free replacement parts

Is your machine under warranty?

Use this form to notify our Customer Support Team. They'll check if your machine is eligible for free replacements and order the right part for you.

*Required fields.

First name*

Last name*

Email address*

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Address line 1*

Address line 2

Postcode*

Town/City*

County

Country

Serial number*

Example: AB1-UK-ABC1234A

Do you need help locating your serial number?

Purchase date*

DD / MM / YYYY

Sorry, but this purchase date doesn't look quite right. Please check and try again.

Requested part no.*

Additional notes

Thanks! We've received your details

We've sent a confirmation email and will be in touch soon to help resolve your issue or book you a new part.

Return to support home

Sorry - there's been a technical issue

Please resubmit the form. Or contact our experts through another channel

Contact Dyson Support

Sorry - your machine is no longer eligible for free replacement parts. You can purchase your new part below.

Post filter cover

Part no. 917588-02

Replacement post filter cover for your Dyson vacuum cleaner.

£10.00

Hose

Part no. 918555-01

Hose

Part no. 918555-01

Your machine may be eligible for free replacement parts

Is your machine under warranty?

Use this form to notify our Customer Support Team. They'll check if your machine is eligible for free replacements and order the right part for you.

*Required fields.

First name*

Last name*

Email address*

Mobile number*

E.g. 07123 456789

Address line 1*

Address line 2

Postcode*

Town/City*

County

Country

Serial number*

Example: AB1-UK-ABC1234A

Do you need help locating your serial number?

Purchase date*

DD / MM / YYYY

Sorry, but this purchase date doesn't look quite right. Please check and try again.

Requested part no.*

Additional notes

Thanks! We've received your details

We've sent a confirmation email and will be in touch soon to help resolve your issue or book you a new part.

Return to support home

Sorry - there's been a technical issue

Please resubmit the form. Or contact our experts through another channel

Contact Dyson Support

Sorry - your machine is no longer eligible for free replacement parts. You can purchase your new part below.

Hose

Part no. 918555-01

Replacement hose for your Dyson vacuum cleaner.

£37.50

We need a little more information to help us solve your issue.

We're glad the problem's been solved.

Please let us know if there's anything else we can help you with.

Further help

DC26 Multi Floor vacuum

Let's get your machine working.

Let's get your machine working.

DC26

Emptying the bin

More help required

Troubleshooting

Unusual noise

Grating or grinding noise

Issue not resolved, please speak to our Customer Support Team

Which floor tool are you using?

Check the Cleaner head

Issue resolved

Replacement part required

Check the floor tool

Replacement part required

Check the Cleaner head

Replacement part required

Check the Cleaner head

Replacement part required

Rattle noise

Clean the bin and cyclone

Check Cleaner head

Check the floor tool

Replacement part required

Replacement part required

Replacement part required

Issue not resolved, please speak to our Customer Support Team

Remove the hose

Remove the bin and cyclone

Wash the filter

Issue not resolved, please speak to our Customer Support Team

Check the hose

Replacement part required

Squeaking noise

Issue not resolved, please speak to our Customer Support Team

Check the floor tool

Replacement part required

Replacement part required

Pick up issue

Check the floor tool

Check the Cleaner head

Remove the hose

Check the cyclone

Washing the filters - video

Issue not resolved, please speak to our Customer Support Team

Wash the filters

Check the hose and Wand

Check the cyclone

Check the floor tool

Check the Cleaner head

Check the Brush bar

Check the Cleaner head

Clear the Brush bar

Remove the soleplate

Check the Wand

Replacement part required

Check the hose inlet

Issue not resolved, please speak to our Customer Support Team

Remove the hose

Check the Cleaner head

Check the Brush bar

Performance checks

Remove the hose

Turbine head is damaged

Remove the hose

Power or electrical issue

Switch not working

Issue not resolved, please speak to our Customer Support Team

Issue not resolved, please speak to our Customer Support Team

Issue not resolved, please speak to our Customer Support Team

No power

More than two hours

Less than two hours

Wash the filters

Washing the filters

Check the suction

Unusual smell

Issue not resolved, please speak to our Customer Support Team

Damp or musty smell

Wash the filters