Let's get your machine working.
DC08 Telescope Wrap Complete™Let's get your machine working.
DC08 Telescope Wrap Complete™-
DC08/DC08T
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Check for blockages
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Check for blockages
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Issue resolved
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Check the duct, bin and cyclone
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Check the filter
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Check the floor tool
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Issue not resolved, please speak to our Customer Support Team
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Issue not resolved, please speak to our Customer Support Team
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Check the floor tool
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Check for blockages
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Checking the duct, cyclone and bin
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Washing the filter
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Issue not resolved, please speak to our Customer Support Team
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Issue not resolved, please speak to our Customer Support Team
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Emptying the bin
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More help required
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Troubleshooting
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Unusual noise
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Issue not resolved, please speak to our Customer Support Team
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Rattle noise
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Issue not resolved, please speak to our Customer Support Team
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Clean the bin and cyclone
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Check extension tube, wand handle and hose
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Check the floor tool
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Whistle noise
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Check the hose
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Check the floor tool
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Check Turbine head
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Check Turbine head
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Checking the duct, cyclone and bin
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Performance checks
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Check duct, bin and cyclone
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Check the floor tool
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Check the floor tool
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Check duct, bin and cyclone
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Check hose, Wand handle and extension tube
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Check the floor tool
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Check the Dual mode floor tool
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Check the contact head
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Check the Turbine head
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Check the floor tool
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Pick up issues
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Check the floor tool
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Check for blockages
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Check Wand and hose
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Check the duct, bin and cyclone
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Wash the filter
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Check the floor tool
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Power or electrical issue
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Issue not resolved, please speak to our Customer Support Team
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No power
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Less than two hours
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Checking for blockages
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Check the floor tool
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More than two hours
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Switch not working
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Issue not resolved, please speak to our Customer Support Team
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Issue not resolved, please speak to our Customer Support Team
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Unusual smell
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Issue not resolved, please speak to our Customer Support Team
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Musty or damp smell
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Visible issue
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Cable won't rewind
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Issue not resolved, please speak to our Customer Support Team
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Spitting out dust
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Washing the filter
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More help required
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Emptying the bin
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Issue resolved
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Cleaning the bin and cyclone
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User guide
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How to find the serial number
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How to attach the accessories
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How to use the Mini turbine head
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How to use the extension tube
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Washing the filter - step by step
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New question
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User guide
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Issue resolved
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How to find the serial number
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How to attach the accessories
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How to use the Mini turbine head
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How to use the telescopic wand
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Check the floor tool
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Check Mini turbine head
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Performance checks
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Test the suction
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Check for blockages
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Issue not resolved, please speak to our Customer Support Team
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Cleaning the bin and cyclone
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Washing the filter
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Washing the filter - step by step
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Troubleshooting
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Unusual noise
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Issue not resolved, please speak to our Customer Support Team
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Rattle noise
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Issue not resolved, please speak to our Customer Support Team
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Clean the bin and cyclone
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Check for blockages
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Check the floor tool
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Issue not resolved, please speak to our Customer Support Team
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Pick up issues
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Power or electrical issue
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No power
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Less than two hours
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More than two hours
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Unusual smell
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Visible issue
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Issue not resolved, please speak to our Customer Support Team
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Spitting out dust
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The Brush bar is not spinning on the floor tool
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Mini turbine head Brush bar not spinning
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Performance checks
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Check extension tube - DC08T
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Check duct, bin and cyclone
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Wash the filter
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Replacement part required
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Cable won't rewind
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We're glad the problem's been solved.
Please let us know if there's anything else we can help you with.
We need a little more information to help us solve your issue.
Please contact our customer service team on 0800 298 0298, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We need a little more information to help us solve your issue.
Please contact our customer service team on 0800 298 0298, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We need a little more information to help us solve your issue.
Please contact our customer service team on 0800 298 0298, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We need a little more information to help us solve your issue.
Please contact our customer service team on 0800 298 0298, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We need a little more information to help us solve your issue.
Please contact our customer service team on 0800 298 0298, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We need a little more information to help us solve your issue.
Please contact our customer service team on 0800 298 0298, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We need a little more information to help us solve your issue.
Please contact our customer service team on 0800 298 0298, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We need a little more information to help us solve your issue.
Please contact our customer service team on 0800 298 0298, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We need a little more information to help us solve your issue.
Please contact our customer service team on 0800 298 0298, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We need a little more information to help us solve your issue.
Please contact our customer service team on 0800 298 0298, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We need a little more information to help us solve your issue.
Please contact our customer service team on 0800 298 0298, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We're glad the problem's been solved.
Please let us know if there's anything else we can help you with.
We're glad the problem's been solved.
Please let us know if there's anything else we can help you with.
We need a little more information to help us solve your issue.
Please contact our customer service team on 0800 298 0298, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We need a little more information to help us solve your issue.
Please contact our customer service team on 0800 298 0298, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We need a little more information to help us solve your issue.
Please contact our customer service team on 0800 298 0298, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We need a little more information to help us solve your issue.
Please contact our customer service team on 0800 298 0298, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We need a little more information to help us solve your issue.
Please contact our customer service team on 0800 298 0298, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We need a little more information to help us solve your issue.
But our Customer Support Team will be able to solve your problem.
Please contact our customer service team on 0800 298 0298, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.