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Register your machine
Sign up to My Dyson and register your machine for instant access to how-to guides, user manuals and more. You can also receive tailored machine support, direct to your inbox.
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Getting started
You can quickly get up and running with our step-by-step guide.
Frequently asked questions
Is my machine compatible with the Dyson Cyclone V10 Dok™?
Yes, the Dyson Cyclone V10 Dok is compatible with all Dyson Cyclone V10™ cordless vacuums.
How often does the filter on this machine need washing?
We recommend that you clean the filter at least once a month. You can find filter maintenance instructions in the machine's User Guide.
Can I use this machine with an extension cable?
No, the use of an extension cable is not recommended.
Can I use this machine to pick up liquids?
No. Don't pick up water or other liquids with your machine.
User manuals
Using your machine
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Understanding the three power modes
Change from suction mode 1 to 2 when you need stronger suction. Use MAX mode for spot cleaning ground-in-dirt. To change modes, simply slide the control back and forth.
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Emptying the bin
The 'point and shoot' bin emptying mechanism easily and hygienically ejects dirt. To maintain suction, keep an eye on the bin and empty it as soon as debris reaches the MAX marker.
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The lights on your machine
Learn about the lights on your machine and what to do if they turn on, or start flashing.
Choosing the right tool for the task
Floor tools may differ across Dyson Cyclone V10 vacuum models
Maintaining your machine
It's important to maintain your machine to keep it working at its best. From washing the filter to checking for blockages, you can find tips and advice below.
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Washing the Soft roller cleaner head brush bars
You can wash your Soft roller cleaner head's brush bars. See how to do it in our step-by-step guide.
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Checking for blockages
If an object becomes lodged, your blockage indicator light will flash, and your machine may stop working. Follow our step-by-step guide to check every part.
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Resetting the Direct Drive brush bar
The Direct Drive cleaner head's brush bar is designed to shut off when jammed. Learn how to reset it after removing the cause of the jam.
Cleaning your filter
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Washing the filter
We engineer vacuums that are simple to use and easy to look after. We suggest you clean your filter once a month to keep your machine at maxium efficiency.
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Flashing filter light
The light flashes intermittently when the filter isn't fitted correctly, causing your machine to stop. See how to refit it, and get your machine running again.
Getting the best from your battery
We engineer vacuums that are simple to use and easy to look after. But batteries contain complex chemical structures that react to their enviroment. We've put together some tips that will help you to get the maximum life from your battery.
Useful tips
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Switch accessories quickly
The quick-release tools click into place, and release instantly by simply depressing the release switch.
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Clean awkward spaces
Remove the wand and connect your chosen tool directly to the inlet pipe to use the vacuum as a handheld.
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Additional accessories and parts
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£55.00
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Tool bag
Part No. 965530-01
Stow and organise your Dyson vacuum's tools in this handy bag with shoulder strap.
Out of stock.
£50.00
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Handheld cleaning kit
Part No. 971439-01
Four Dyson tools for your Dyson V7™, V8™, V10™, V11™, V12™, V15™, and Outsize cord-free vacuums. Clean hard-to-reach places and upholstery around the home, includes: Stubborn Dirt Brush, Extension Hose, Mattress Tool and Mini-Soft Dusting Brush.
Out of stock.
£55.00
Expert advice at the Dyson Demo and online
Our Dyson Experts are on hand at the Dyson Demo store and online to help you get the most from your Dyson Cyclone V10™ vacuum.
