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Please contact our customer service team on 0800 298 0298, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.

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We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

We're glad the problem's been solved.

Please let us know if there's anything else we can help you with.

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

Hair clips

Part no. 973267-01

Hair clips

Part no. 973267-01

Your machine may be eligible for free replacement parts

Is your machine under warranty?

Use this form to notify our Customer Support Team. They'll check if your machine is eligible for free replacements and order the right part for you.

*Required fields.

First name*

Last name*

Email address*

Mobile number*

E.g. 07123 456789

Address line 1*

Address line 2

Postcode*

Town/City*

County

Country

Serial number*

Example: AB1-UK-ABC1234A

Do you need help locating your serial number?

Purchase date*

DD / MM / YYYY

Sorry, but this purchase date doesn't look quite right. Please check and try again.

Requested part no.*

Additional notes

Thanks! We've received your details

We've sent a confirmation email and will be in touch soon to help resolve your issue or book you a new part.

Return to support home

Sorry - there's been a technical issue

Please resubmit the form. Or contact our experts through another channel

Contact Dyson Support

Sorry - your machine is no longer eligible for free replacement parts. You can purchase your new part below.

Hair clips

Part no. 973267-01

Two types of styling clips, ergonomically designed for a secure grip whilst being gentle on hair and scalp. Engineered for all hair types.

Out of stock.

£35.00

Keep me updated See more

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

Filter cleaning brush

Part no. 969760-02

Filter cleaning brush

Part no. 969760-02

Your machine may be eligible for free replacement parts

Is your machine under warranty?

Use this form to notify our Customer Support Team. They'll check if your machine is eligible for free replacements and order the right part for you.

*Required fields.

First name*

Last name*

Email address*

Mobile number*

E.g. 07123 456789

Address line 1*

Address line 2

Postcode*

Town/City*

County

Country

Serial number*

Example: AB1-UK-ABC1234A

Do you need help locating your serial number?

Purchase date*

DD / MM / YYYY

Sorry, but this purchase date doesn't look quite right. Please check and try again.

Requested part no.*

Additional notes

Thanks! We've received your details

We've sent a confirmation email and will be in touch soon to help resolve your issue or book you a new part.

Return to support home

Sorry - there's been a technical issue

Please resubmit the form. Or contact our experts through another channel

Contact Dyson Support

Sorry - your machine is no longer eligible for free replacement parts. You can purchase your new part below.

Filter cleaning brush

Part no. 969760-02

Filter cleaning brush for your Dyson Airwrap™

£12.50

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

We need a little more information to help us solve your issue.

We're glad the problem's been solved.

Please let us know if there's anything else we can help you with.

Filter cleaning brush

Part no. 969760-02

Filter cleaning brush

Part no. 969760-02

Your machine may be eligible for free replacement parts

Is your machine under warranty?

Use this form to notify our Customer Support Team. They'll check if your machine is eligible for free replacements and order the right part for you.

*Required fields.

First name*

Last name*

Email address*

Mobile number*

E.g. 07123 456789

Address line 1*

Address line 2

Postcode*

Town/City*

County

Country

Serial number*

Example: AB1-UK-ABC1234A

Do you need help locating your serial number?

Purchase date*

DD / MM / YYYY

Sorry, but this purchase date doesn't look quite right. Please check and try again.

Requested part no.*

Additional notes

Thanks! We've received your details

We've sent a confirmation email and will be in touch soon to help resolve your issue or book you a new part.

Return to support home

Sorry - there's been a technical issue

Please resubmit the form. Or contact our experts through another channel

Contact Dyson Support

Sorry - your machine is no longer eligible for free replacement parts. You can purchase your new part below.

Filter cleaning brush

Part no. 969760-02

Filter cleaning brush for your Dyson Airwrap™

£12.50

We're glad the problem's been solved.

Please let us know if there's anything else we can help you with.

Further help

New Dyson Airwrap i.d.™ multi-styler and dryer - Straight+Wavy (Vinca Blue/Topaz)

Let's get your machine working.

Let's get your machine working.

Airwrap i.d.

Cleaning the appliance

More help required

Troubleshooting

MyDyson™ app and Connectivity

Connecting your machine

Add machine

Pair the machine

Complete the set-up

I'm having trouble with this step

Issue not resolved, please speak to our Customer Support Team

Setting up your Hair profile

Issue not resolved, please speak to our Customer Support Team

Issue resolved

The app isn’t finding my Airwrap i.d.™

Bluetooth is not enabled on my Airwrap i.d.™

I'm having trouble pairing the machine

I'm having trouble with this step

I'm having trouble logging into the MyDyson™ app

I didn't receive a login code email

I'm unable to find or install the MyDyson™ app

Troubleshooting

Already connected

Airwrap i.d.™ disconnecting during i.d. curl™ sequence

Device going into idle/sleep mode during i.d. curl™ sequence

Intermittent connection

Multiple users unable to connect

How to disable/re-enable Bluetooth

Perform a factory reset

My machine is showing not connected

Not connected

I'm having trouble connecting to my Airwrap i.d.™

I’m not sure

Using the MyDyson™ app

How do I update my machine?

Filter guidance

How to guides

Product settings

Heat settings

i.d. curl™

Styling guides

How do I switch between my machines?

How do I use i.d. curl™?

Setting up your Hair profile

Can multiple users connect to the same Airwrap i.d.™?

Performance

Check the attachments

All attachments

Airflow

Filter removal

Clean the filter

Check machine

Overheating

Check the smoothing brush

Smoothing brush - Yes

Replacement part required

Issue resolved

Issue not resolved, please speak to our Customer Support Team

Clean the filter - step by step

Clean the filter

Clean the filter - step by step

Replacement part required

Lights

Flashing blue light

Regular filter maintenance

Solid blue light

Regular filter maintenance

No light

Temperature

Issue not resolved, please speak to our Customer Support Team

Using your Dyson Airwrap - step-by-step guide

Power or electrical issue

Check electrical supply

No power

Power region

Check region voltage

Check lights

Select appropriate light