Let's get your machine working.
Dyson Supersonic r™ Professional hair dryer (Vinca Blue/Topaz)Let's get your machine working.
Dyson Supersonic r™ Professional hair dryer (Vinca Blue/Topaz)-
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Maintaining your Dyson Supersonic r™ Professional hair dryer
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How to clean the appliance
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Query resolved
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New query
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There is a problem with my machine
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Unusual noise
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Buzzing noise
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Issue resolved
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Issue not resolved, please speak to our Customer Support Team
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Airflow louder than usual
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Cleaning your filter - step-by-step
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Issue not resolved, please speak to our Customer Support Team
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Performance
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Airflow control
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Clean the filter
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Temperature
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Clean the filter
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Power or electrical issue
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ALCI plug issue
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Issue not resolved, please speak to our Customer Support Team
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ALCI plug not working
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No
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LED lights up/ Blinking red
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Issue not resolved, please speak to our Customer Support Team
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Issue not resolved, please speak to our Customer Support Team
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The cable is hot
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Issue not resolved, please speak to our Customer Support Team
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Check the machine
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Clean the filter
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Hot cable
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Clean the filter
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Intermittent power
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Cleaning your filter - step-by-step
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Intermittent power
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Reset the machine
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Check the attachment
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Reset the machine
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Check the filter
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Issue not resolved, please speak to our Customer Support Team
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Clean the filter
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Machine has no power
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No lights
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Re-test in correct voltage
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Test the machine in a different plug socket
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Lights
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Plug falls out of socket
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Won't switch off
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Spare parts and replacement instructions
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Filter
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Purchase part
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Part replacement instructions
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Issue not resolved, please speak to our Customer Support Team
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How to locate the serial number
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Unusual smell
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Acrid smell
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Issue not resolved, please speak to our Customer Support Team
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Dusty smell
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Visible issue
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Damaged/dislodged seal
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Using your Dyson Supersonic r™ Professional hair dryer
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How to use the attachments
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Using your Dyson Supersonic r™ Professional hair dryer
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How to use -step-by-step
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How to use the cold shot button
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Understanding the lights
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How to use the settings
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Airflow control
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Temperature
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Regular filter maintenance
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Cleaning your filter - step by step
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We need a little more information to help us solve your issue.
Please contact our customer service team on 0800 298 0298, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We're glad the problem's been solved.
Please let us know if there's anything else we can help you with.
The Dyson guarantee
'How to ' videos and tips
To help you get the most from your machine. Quick and easy.
Exclusive owner benefits
Priority access to previews of new Dyson technology, events and offers.
Expert advice. 7 days a week.
Freephone and live chat. The right advice for your machine, from real Dyson people.
Hassle-free repairs and replacement
Free replacement parts or repairs during your guarantee period. And if we can’t repair it, we’ll replace it.
We need a little more information to help us solve your issue.
Please contact our customer service team on 0800 298 0298, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We need a little more information to help us solve your issue.
Please contact our customer service team on 0800 298 0298, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We need a little more information to help us solve your issue.
Please contact our customer service team on 0800 298 0298, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We need a little more information to help us solve your issue.
Please contact our customer service team on 0800 298 0298, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We need a little more information to help us solve your issue.
Please contact our customer service team on 0800 298 0298, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We need a little more information to help us solve your issue.
Please contact our customer service team on 0800 298 0298, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We need a little more information to help us solve your issue.
Please contact our customer service team on 0800 298 0298, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We need a little more information to help us solve your issue.
But our Customer Support Team will be able to solve your problem.
Please contact our customer service team on 0800 298 0298, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We need a little more information to help us solve your issue.
Please contact our customer service team on 0800 298 0298, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We need a little more information to help us solve your issue.
Please contact our customer service team on 0800 298 0298, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.