Let's get your machine working.

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We're glad the problem's been solved.

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Please contact our customer service team on 0800 298 0298, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.

Click-in battery

Part no. 970938-01

Click-in battery

Part no. 970938-01

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Click-in battery

Part no. 970938-01

Additional click in battery for your Dyson cordless vacuum cleaner.

£109.00

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

Click-in battery

Part no. 970938-01

Click-in battery

Part no. 970938-01

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Click-in battery

Part no. 970938-01

Additional click in battery for your Dyson cordless vacuum cleaner.

£109.00

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

We need a little more information to help us solve your issue.

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We're glad the problem's been solved.

Please let us know if there's anything else we can help you with.

Main body & cyclone

Part no. 965321-01

Main body & cyclone

Part no. 965321-01

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Main body & cyclone

Part no. 965321-01

Replacement main body & cyclone for your Dyson vacuum cleaner.

£119.00

Bin

Part no. 970050-01

Bin

Part no. 970050-01

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Bin

Part no. 970050-01

Replacement bin for your Dyson vacuum cleaner.

Out of stock

£39.00

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Motorbar™ cleaner head

Part no. 972182-01

Motorbar™ cleaner head

Part no. 972182-01

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Motorbar™ cleaner head

Part no. 972182-01

Motorised, edge-to-edge deep cleaning with de-tangling technology.

Out of stock

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Torque Drive Motorhead

Part no. 970100-05

Torque Drive Motorhead

Part no. 970100-05

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Torque Drive Motorhead

Part no. 970100-05

High Torque cleaner head With Dynamic Load Sensor (DLS) technology. Intelligently adapts suction to deep clean carpets. Extends run time on hard floors.

£80.00

Mini motorised tool

Part no. 967479-05

Mini motorised tool

Part no. 967479-05

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Mini motorised tool

Part no. 967479-05

Replacement mini motorised tool for your Dyson vacuum cleaner.

£45.00

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

Click-in battery

Part no. 970938-01

Click-in battery

Part no. 970938-01

Your machine may be eligible for free replacement parts

Is your machine under warranty?

Use this form to notify our Customer Support Team. They'll check if your machine is eligible for free replacements and order the right part for you.

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Click-in battery

Part no. 970938-01

Additional click in battery for your Dyson cordless vacuum cleaner.

£109.00

We need a little more information to help us solve your issue.

Bin

Part no. 970050-01

Bin

Part no. 970050-01

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Bin

Part no. 970050-01

Replacement bin for your Dyson vacuum cleaner.

Out of stock

£39.00

Keep me updated See more

Filter

Part no. 970013-02

Filter

Part no. 970013-02

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Filter

Part no. 970013-02

Replacement filter for your Dyson cordless vacuum cleaner.

£39.00

Main body & cyclone

Part no. 965321-01

Main body & cyclone

Part no. 965321-01

Your machine may be eligible for free replacement parts

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DD / MM / YYYY

Sorry, but this purchase date doesn't look quite right. Please check and try again.

Requested part no.*

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Sorry - your machine is no longer eligible for free replacement parts. You can purchase your new part below.

Main body & cyclone

Part no. 965321-01

Replacement main body & cyclone for your Dyson vacuum cleaner.

£119.00

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

Torque Drive Brush bar

Part no. 970135-01

Torque Drive Brush bar

Part no. 970135-01

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Torque Drive Brush bar

Part no. 970135-01

Replacement Brush bar for your Torque Drive Motorhead.

Out of stock.

£42.00

Keep me updated See more

Torque Drive Motorhead

Part no. 970100-05

Torque Drive Motorhead

Part no. 970100-05

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Is your machine under warranty?

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Torque Drive Motorhead

Part no. 970100-05

High Torque cleaner head With Dynamic Load Sensor (DLS) technology. Intelligently adapts suction to deep clean carpets. Extends run time on hard floors.

£80.00

Rear edge

Part no. 969330-01

Rear edge

Part no. 969330-01

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Rear edge

Part no. 969330-01

Replacement rear edge for your Dyson cordless vacuum cleaner.

Out of stock.

£14.50

Keep me updated See more

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

Combination tool

Part no. 967482-01

Combination tool

Part no. 967482-01

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Is your machine under warranty?

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Combination tool

Part no. 967482-01

Two tools in one – wide nozzle and brush, for quick switching between cleaning and dusting tasks around your home or car.

£25.00

Crevice tool

Part no. 967612-01

Crevice tool

Part no. 967612-01

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Is your machine under warranty?

Use this form to notify our Customer Support Team. They'll check if your machine is eligible for free replacements and order the right part for you.

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Crevice tool

Part no. 967612-01

Replacement crevice tool for your Dyson cordless vacuum cleaner.

£30.00

Wall dok™

Part no. 970011-02

Wall dok™

Part no. 970011-02

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Wall dok™

Part no. 970011-02

Wall-mounted dock to recharge your vacuum and tidily store tools.

£19.00

Wand

Part no. 969109-09

Wand

Part no. 969109-09

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Wand

Part no. 969109-09

Replacement wand for your Dyson vacuum cleaner.

£39.00

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

Mini Motorhead brush bar

Part no. 967480-01

Mini Motorhead brush bar

Part no. 967480-01

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Mini Motorhead brush bar

Part no. 967480-01

Replacement brush bar for your mini Motorhead.

£12.50

Mini motorised tool end cap

Part no. 967481-01

Mini motorised tool end cap

Part no. 967481-01

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Is your machine under warranty?

Use this form to notify our Customer Support Team. They'll check if your machine is eligible for free replacements and order the right part for you.

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Mini motorised tool end cap

Part no. 967481-01

Replacement end cap for your Mini motorised tool.

Out of stock.

£2.50

Keep me updated See more

Wand storage clip

Part no. 970129-01

Wand storage clip

Part no. 970129-01

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Example: AB1-UK-ABC1234A

Do you need help locating your serial number?

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DD / MM / YYYY

Sorry, but this purchase date doesn't look quite right. Please check and try again.

Requested part no.*

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Wand storage clip

Part no. 970129-01

Handily stores the Combination and Crevice tools on the wand of your vacuum. So they're always there when you need them.

£5.00

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Motorbar™ cleaner head

Part no. 972182-01

Motorbar™ cleaner head

Part no. 972182-01

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First name*

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Address line 1*

Address line 2

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Country

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Purchase date*

DD / MM / YYYY

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Requested part no.*

Additional notes

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Sorry - your machine is no longer eligible for free replacement parts. You can purchase your new part below.

Motorbar™ cleaner head

Part no. 972182-01

Motorised, edge-to-edge deep cleaning with de-tangling technology.

Out of stock

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Torque Drive Motorhead

Part no. 970100-05

Torque Drive Motorhead

Part no. 970100-05

Your machine may be eligible for free replacement parts

Is your machine under warranty?

Use this form to notify our Customer Support Team. They'll check if your machine is eligible for free replacements and order the right part for you.

*Required fields.

First name*

Last name*

Email address*

Mobile number*

E.g. 07123 456789

Address line 1*

Address line 2

Postcode*

Town/City*

County

Country

Serial number*

Example: AB1-UK-ABC1234A

Do you need help locating your serial number?

Purchase date*

DD / MM / YYYY

Sorry, but this purchase date doesn't look quite right. Please check and try again.

Requested part no.*

Additional notes

Thanks! We've received your details

We've sent a confirmation email and will be in touch soon to help resolve your issue or book you a new part.

Return to support home

Sorry - there's been a technical issue

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Contact Dyson Support

Sorry - your machine is no longer eligible for free replacement parts. You can purchase your new part below.

Torque Drive Motorhead

Part no. 970100-05

High Torque cleaner head With Dynamic Load Sensor (DLS) technology. Intelligently adapts suction to deep clean carpets. Extends run time on hard floors.

£80.00

Mini motorised tool

Part no. 967479-05

Mini motorised tool

Part no. 967479-05

Your machine may be eligible for free replacement parts

Is your machine under warranty?

Use this form to notify our Customer Support Team. They'll check if your machine is eligible for free replacements and order the right part for you.

*Required fields.

First name*

Last name*

Email address*

Mobile number*

E.g. 07123 456789

Address line 1*

Address line 2

Postcode*

Town/City*

County

Country

Serial number*

Example: AB1-UK-ABC1234A

Do you need help locating your serial number?

Purchase date*

DD / MM / YYYY

Sorry, but this purchase date doesn't look quite right. Please check and try again.

Requested part no.*

Additional notes

Thanks! We've received your details

We've sent a confirmation email and will be in touch soon to help resolve your issue or book you a new part.

Return to support home

Sorry - there's been a technical issue

Please resubmit the form. Or contact our experts through another channel

Contact Dyson Support

Sorry - your machine is no longer eligible for free replacement parts. You can purchase your new part below.

Mini motorised tool

Part no. 967479-05

Replacement mini motorised tool for your Dyson vacuum cleaner.

£45.00

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

Further help

Dyson V11 Torque Drive

Let's get your machine working.

Let's get your machine working.

How to clean your tools

Issue resolved

More help required

Troubleshooting

Alerts

Battery alerts

Charging the battery

LEDs whilst charging

Issue resolved

No power

Replacement part required

Replacement part required

Replacement part required

No LEDs whilst charging

Inspect display

Replacement part required

Replacement part required

Blue flashing LEDs whilst charging

Blockage alert

Check for blockages

Select floor tool

Accessories

Cutting out

Clear the bin

Washing the filter - video

Washing the filter - step-by-step

Replacement part required

All attachments

Direct drive cleaner head

High Torque cleaner head

Quick-release Mini motorised head

Soft roller cleaner head

Washing the brush bars

Cutting out

Diagnostic screen

Issue resolved

Unable to exit manually

Replacement part required

Filter attachment alert

Wash the filter - video

Washing the filter - step-by-step

Filter wash alert

Unusual noise

Machine is pulsating

Grating or rattle

Check for blockages

Test the machine

Check the bin inlet

Replacement part required

High pitched whistle

The cyclone and bin

Washing the filter - video

Direct drive cleaner head

Replacement part required

High Torque cleaner head

Replacement part required

Mini motorised head

Replacement part required

Soft roller cleaner head

Replacement part required

Washing the brush bars

Replacement part required

Pick up issues

Blockage light

Machine is not picking up well

Power or electrical issue

The battery alert is showing after a full charge

Replacement part required

Cutting out

Run time

Run time inaccurate after removing from charge

Machine has no power

LED showing

No power

No LED

Inspect display

Replacement part required

Blue flashing LEDs whilst charging