Let's get your machine working.

Popular queries

Cable won't rewind

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Please contact our customer service team on 0800 298 0298, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.

We need a little more information to help us solve your issue.

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We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

Bin

Part no. 924015-01

Bin

Part no. 924015-01

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Bin

Part no. 924015-01

Replacement bin for your Dyson vacuum cleaner.

£32.00

Combination tool

Part no. 918068-02

Combination tool

Part no. 918068-02

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Is your machine under warranty?

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Combination tool

Part no. 918068-02

Replacement combination tool for your Dyson vacuum cleaner.

Out of stock.

£25.00

Keep me updated See more

Cyclone

Part no. 925042-04

Cyclone

Part no. 925042-04

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Is your machine under warranty?

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First name*

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Address line 1*

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Example: AB1-UK-ABC1234A

Do you need help locating your serial number?

Purchase date*

DD / MM / YYYY

Sorry, but this purchase date doesn't look quite right. Please check and try again.

Requested part no.*

Additional notes

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Return to support home

Sorry - there's been a technical issue

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Contact Dyson Support

Sorry - your machine is no longer eligible for free replacement parts. You can purchase your new part below.

Cyclone

Part no. 925042-04

Replacement cyclone for your Dyson vacuum cleaner.

Out of stock.

£49.00

Keep me updated See more

Hose

Part no. 923769-03

Hose

Part no. 923769-03

Your machine may be eligible for free replacement parts

Is your machine under warranty?

Use this form to notify our Customer Support Team. They'll check if your machine is eligible for free replacements and order the right part for you.

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First name*

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Address line 1*

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Serial number*

Example: AB1-UK-ABC1234A

Do you need help locating your serial number?

Purchase date*

DD / MM / YYYY

Sorry, but this purchase date doesn't look quite right. Please check and try again.

Requested part no.*

Additional notes

Thanks! We've received your details

We've sent a confirmation email and will be in touch soon to help resolve your issue or book you a new part.

Return to support home

Sorry - there's been a technical issue

Please resubmit the form. Or contact our experts through another channel

Contact Dyson Support

Sorry - your machine is no longer eligible for free replacement parts. You can purchase your new part below.

Hose

Part no. 923769-03

Replacement hose for your Dyson vacuum cleaner.

Out of stock.

£37.50

Keep me updated See more

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

Post filter

Part no. 924057-02

Post filter

Part no. 924057-02

Your machine may be eligible for free replacement parts

Is your machine under warranty?

Use this form to notify our Customer Support Team. They'll check if your machine is eligible for free replacements and order the right part for you.

*Required fields.

First name*

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Address line 1*

Address line 2

Postcode*

Town/City*

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Country

Serial number*

Example: AB1-UK-ABC1234A

Do you need help locating your serial number?

Purchase date*

DD / MM / YYYY

Sorry, but this purchase date doesn't look quite right. Please check and try again.

Requested part no.*

Additional notes

Thanks! We've received your details

We've sent a confirmation email and will be in touch soon to help resolve your issue or book you a new part.

Return to support home

Sorry - there's been a technical issue

Please resubmit the form. Or contact our experts through another channel

Contact Dyson Support

Sorry - your machine is no longer eligible for free replacement parts. You can purchase your new part below.

Post filter

Part no. 924057-02

Replacement post filter for your Dyson vacuum cleaner.

£49.00

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

Stair tool

Part no. 914417-01

Stair tool

Part no. 914417-01

Your machine may be eligible for free replacement parts

Is your machine under warranty?

Use this form to notify our Customer Support Team. They'll check if your machine is eligible for free replacements and order the right part for you.

*Required fields.

First name*

Last name*

Email address*

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Address line 1*

Address line 2

Postcode*

Town/City*

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Serial number*

Example: AB1-UK-ABC1234A

Do you need help locating your serial number?

Purchase date*

DD / MM / YYYY

Sorry, but this purchase date doesn't look quite right. Please check and try again.

Requested part no.*

Additional notes

Thanks! We've received your details

We've sent a confirmation email and will be in touch soon to help resolve your issue or book you a new part.

Return to support home

Sorry - there's been a technical issue

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Contact Dyson Support

Sorry - your machine is no longer eligible for free replacement parts. You can purchase your new part below.

Stair tool

Part no. 914417-01

Replacement stair tool for your Dyson vacuum cleaner.

£25.00

Wand handle

Part no. 917276-05

Wand handle

Part no. 917276-05

Your machine may be eligible for free replacement parts

Is your machine under warranty?

Use this form to notify our Customer Support Team. They'll check if your machine is eligible for free replacements and order the right part for you.

*Required fields.

First name*

Last name*

Email address*

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Address line 1*

Address line 2

Postcode*

Town/City*

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Country

Serial number*

Example: AB1-UK-ABC1234A

Do you need help locating your serial number?

Purchase date*

DD / MM / YYYY

Sorry, but this purchase date doesn't look quite right. Please check and try again.

Requested part no.*

Additional notes

Thanks! We've received your details

We've sent a confirmation email and will be in touch soon to help resolve your issue or book you a new part.

Return to support home

Sorry - there's been a technical issue

Please resubmit the form. Or contact our experts through another channel

Contact Dyson Support

Sorry - your machine is no longer eligible for free replacement parts. You can purchase your new part below.

Wand handle

Part no. 917276-05

Replacement wand handle for your Dyson vacuum cleaner.

Out of stock.

£19.00

Keep me updated See more

We're glad the problem's been solved.

Please let us know if there's anything else we can help you with.

Further help

DC47 Multi Floor vacuum

Let's get your machine working.

Let's get your machine working.

DC46/DC47

Washing the filters

Washing the filters - step by step

More help required

Troubleshooting

Pick up issue

Strong suction from the Wand

Remove the soleplate

ADVICE

ORDER

Issue not resolved, please speak to our Customer Support Team

Check Wand and hose

Wash the filters

REPAIR

Washing the filters - step by step

Weak suction from wand

Unusual noise

Rattle noise

Rattle noise

REPAIR

Whistle noise

Power or electrical issue

Switch not working

REPAIR

REPAIR

No power

Less than two hours

Issue not resolved

Checking for blockages

Washing the filters

More than two hours

REPAIR

REPAIR

Unusual smell

REPAIR

Damp or musty smell

Visible issue

The Brush bar does not spin

REPAIR

Part broken

ORDER

ORDER

ORDER

ORDER

ORDER

ORDER

ORDER

ORDER

ORDER

Cable won't rewind

Spitting out dust

User guide

ADVICE

Quick guide flat head

Quick start guide

How to use the Turbine head

Turbine head - step by step

How to attach the accessories

How to use the extension tube

How to use the cable rewind

How to store the tools and carry your Dyson vacuum

Serial number location

Cleaning the bin and cyclone

Emptying the bin

Popular queries

Cable won't rewind

We need a little more information to help us solve your issue.

We need a little more information to help us solve your issue.

We need a little more information to help us solve your issue.

We need a little more information to help us solve your issue.

We need a little more information to help us solve your issue.

We need a little more information to help us solve your issue.

We need a little more information to help us solve your issue.

We need a little more information to help us solve your issue.

We need a little more information to help us solve your issue.

Bin

Your machine may be eligible for free replacement parts

Is your machine under warranty?

Products

Dyson support

Account

For business

About Dyson