Let's get your machine working.
Dyson Cool AM01 Desk fan12 Inch (Silver/Magenta)Let's get your machine working.
Dyson Cool AM01 Desk fan12 Inch (Silver/Magenta)-
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Cleaning your Dyson machine
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Issue resolved
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AM01
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Troubleshooting
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Power or electrical issue
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Airspeed won't change
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Issue not resolved, please speak to our Customer Support Team
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Issue resolved
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Issue not resolved, please speak to our Customer Support Team
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Machine will not turn on
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Unusual noise
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Performance
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Airflow not as powerful
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There's a problem with the oscillation
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My machine is not oscillating
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The oscillation won't turn off
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The oscillation won't turn off
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Unusual smell
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Visible issue
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No power but the LED is on
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LED won't disappear
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LED won't appear
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Tilt issue
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Loop amplifier not fitting
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The machine tilts too freely
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The machine won't tilt
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How to assemble your Dyson machine
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How to find the serial number
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User guide
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How to use your Dyson machine
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How to adjust airflow
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How to use oscillating control
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How to use the tilt function
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We're glad the problem's been solved.
Please let us know if there's anything else we can help you with.
We need a little more information to help us solve your issue.
Please contact our customer service team on 0800 298 0298, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.
We're glad the problem's been solved.
Please let us know if there's anything else we can help you with.
We need a little more information to help us solve your issue.
Please contact our customer service team on 0800 298 0298, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.