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We need a little more information to help us solve your issue.

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Wand

Part no. 965083-01

Wand

Part no. 965083-01

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Wand

Part no. 965083-01

Replacement wand for your Dyson vacuum cleaner.

£19.00

Hose

Part no. 965077-02

Hose

Part no. 965077-02

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Hose

Part no. 965077-02

Replacement hose for your Dyson vacuum cleaner.

Out of stock.

£27.50

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Hose

Part no. 965077-02

Hose

Part no. 965077-02

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Hose

Part no. 965077-02

Replacement hose for your Dyson vacuum cleaner.

Out of stock.

£27.50

Keep me updated See more

Hose

Part no. 965077-02

Hose

Part no. 965077-02

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Sorry, but this purchase date doesn't look quite right. Please check and try again.

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Hose

Part no. 965077-02

Replacement hose for your Dyson vacuum cleaner.

Out of stock.

£27.50

Keep me updated See more

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

We need a little more information to help us solve your issue.

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We need a little more information to help us solve your issue.

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We need a little more information to help us solve your issue.

Ball shell filter side

Part no. 964703-01

Ball shell filter side

Part no. 964703-01

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Requested part no.*

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Ball shell filter side

Part no. 964703-01

Replacement ball shell (filter side) for your Dyson vacuum cleaner.

£14.50

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But our Customer Support Team will be able to solve your problem.

Brush bar

Part no. 966471-01

Brush bar

Part no. 966471-01

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Requested part no.*

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Brush bar

Part no. 966471-01

Replacement brush bar for your Dyson vacuum cleaner.

Out of stock.

£32.00

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Cyclone

Part no. 966442-01

Cyclone

Part no. 966442-01

Your machine may be eligible for free replacement parts

Is your machine under warranty?

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Example: AB1-UK-ABC1234A

Do you need help locating your serial number?

Purchase date*

DD / MM / YYYY

Sorry, but this purchase date doesn't look quite right. Please check and try again.

Requested part no.*

Additional notes

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Return to support home

Sorry - there's been a technical issue

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Sorry - your machine is no longer eligible for free replacement parts. You can purchase your new part below.

Cyclone

Part no. 966442-01

Replacement cyclone for your Dyson vacuum cleaner.

£49.00

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

Handle

Part no. 965076-01

Handle

Part no. 965076-01

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Is your machine under warranty?

Use this form to notify our Customer Support Team. They'll check if your machine is eligible for free replacements and order the right part for you.

*Required fields.

First name*

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Address line 1*

Address line 2

Postcode*

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Example: AB1-UK-ABC1234A

Do you need help locating your serial number?

Purchase date*

DD / MM / YYYY

Sorry, but this purchase date doesn't look quite right. Please check and try again.

Requested part no.*

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Handle

Part no. 965076-01

Replacement handle for your Dyson vacuum cleaner.

£17.50

Bin

Part no. 965070-01

Bin

Part no. 965070-01

Your machine may be eligible for free replacement parts

Is your machine under warranty?

Use this form to notify our Customer Support Team. They'll check if your machine is eligible for free replacements and order the right part for you.

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Postcode*

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Example: AB1-UK-ABC1234A

Do you need help locating your serial number?

Purchase date*

DD / MM / YYYY

Sorry, but this purchase date doesn't look quite right. Please check and try again.

Requested part no.*

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Bin

Part no. 965070-01

Replacement bin for your Dyson vacuum cleaner.

Out of stock

£22.00

Keep me updated See more

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

Part no. 925199-01

Your machine may be eligible for free replacement parts

Is your machine under warranty?

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First name*

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Address line 1*

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Example: AB1-UK-ABC1234A

Do you need help locating your serial number?

Purchase date*

DD / MM / YYYY

Sorry, but this purchase date doesn't look quite right. Please check and try again.

Requested part no.*

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Sorry - your machine is no longer eligible for free replacement parts. You can purchase your new part below.

Part no. 925199-01

Out of stock.

£1.50

Keep me updated See more

Cyclone

Part no. 966442-01

Cyclone

Part no. 966442-01

Your machine may be eligible for free replacement parts

Is your machine under warranty?

Use this form to notify our Customer Support Team. They'll check if your machine is eligible for free replacements and order the right part for you.

*Required fields.

First name*

Last name*

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Address line 1*

Address line 2

Postcode*

Town/City*

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Serial number*

Example: AB1-UK-ABC1234A

Do you need help locating your serial number?

Purchase date*

DD / MM / YYYY

Sorry, but this purchase date doesn't look quite right. Please check and try again.

Requested part no.*

Additional notes

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Sorry - there's been a technical issue

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Sorry - your machine is no longer eligible for free replacement parts. You can purchase your new part below.

Cyclone

Part no. 966442-01

Replacement cyclone for your Dyson vacuum cleaner.

£49.00

Hose

Part no. 965077-02

Hose

Part no. 965077-02

Your machine may be eligible for free replacement parts

Is your machine under warranty?

Use this form to notify our Customer Support Team. They'll check if your machine is eligible for free replacements and order the right part for you.

*Required fields.

First name*

Last name*

Email address*

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Address line 1*

Address line 2

Postcode*

Town/City*

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Serial number*

Example: AB1-UK-ABC1234A

Do you need help locating your serial number?

Purchase date*

DD / MM / YYYY

Sorry, but this purchase date doesn't look quite right. Please check and try again.

Requested part no.*

Additional notes

Thanks! We've received your details

We've sent a confirmation email and will be in touch soon to help resolve your issue or book you a new part.

Return to support home

Sorry - there's been a technical issue

Please resubmit the form. Or contact our experts through another channel

Contact Dyson Support

Sorry - your machine is no longer eligible for free replacement parts. You can purchase your new part below.

Hose

Part no. 965077-02

Replacement hose for your Dyson vacuum cleaner.

Out of stock.

£27.50

Keep me updated See more

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

Post filter

Part no. 965080-02

Post filter

Part no. 965080-02

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Is your machine under warranty?

Use this form to notify our Customer Support Team. They'll check if your machine is eligible for free replacements and order the right part for you.

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First name*

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Address line 1*

Address line 2

Postcode*

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Example: AB1-UK-ABC1234A

Do you need help locating your serial number?

Purchase date*

DD / MM / YYYY

Sorry, but this purchase date doesn't look quite right. Please check and try again.

Requested part no.*

Additional notes

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Sorry - your machine is no longer eligible for free replacement parts. You can purchase your new part below.

Post filter

Part no. 965080-02

Replacement post filter for your Dyson vacuum cleaner.

£27.50

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

Stair tool

Part no. 965082-01

Stair tool

Part no. 965082-01

Your machine may be eligible for free replacement parts

Is your machine under warranty?

Use this form to notify our Customer Support Team. They'll check if your machine is eligible for free replacements and order the right part for you.

*Required fields.

First name*

Last name*

Email address*

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Address line 1*

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Postcode*

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Serial number*

Example: AB1-UK-ABC1234A

Do you need help locating your serial number?

Purchase date*

DD / MM / YYYY

Sorry, but this purchase date doesn't look quite right. Please check and try again.

Requested part no.*

Additional notes

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Return to support home

Sorry - there's been a technical issue

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Contact Dyson Support

Sorry - your machine is no longer eligible for free replacement parts. You can purchase your new part below.

Stair tool

Part no. 965082-01

Replacement stair tool for your Dyson vacuum cleaner.

£25.00

Wand

Part no. 965083-01

Wand

Part no. 965083-01

Your machine may be eligible for free replacement parts

Is your machine under warranty?

Use this form to notify our Customer Support Team. They'll check if your machine is eligible for free replacements and order the right part for you.

*Required fields.

First name*

Last name*

Email address*

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Address line 1*

Address line 2

Postcode*

Town/City*

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Example: AB1-UK-ABC1234A

Do you need help locating your serial number?

Purchase date*

DD / MM / YYYY

Sorry, but this purchase date doesn't look quite right. Please check and try again.

Requested part no.*

Additional notes

Thanks! We've received your details

We've sent a confirmation email and will be in touch soon to help resolve your issue or book you a new part.

Return to support home

Sorry - there's been a technical issue

Please resubmit the form. Or contact our experts through another channel

Contact Dyson Support

Sorry - your machine is no longer eligible for free replacement parts. You can purchase your new part below.

Wand

Part no. 965083-01

Replacement wand for your Dyson vacuum cleaner.

£19.00

We're glad the problem's been solved.

Please let us know if there's anything else we can help you with.

Further help

DC50i vacuum (Iron/Bright Silver/Sprayed Yellow)

Let's get your machine working.

Let's get your machine working.

DC50/DC51

Cleaning the bin and cyclone

More help required

Troubleshooting

Unusual noise

Grating or grinding noise

Check Brush bar

Issue resolved

Check the Cleaner head - step by step

Issue not resolved, please speak to our Customer Support Team

Issue not resolved, please speak to our Customer Support Team

Issue not resolved, please speak to our Customer Support Team

High pitched whistle

Remove the post-filter

Refit the post-filter

Replacement part required

Issue not resolved, please speak to our Customer Support Team

The ball clicks

Refit the post-filter

Loud noise when machine is switched off

Check for blockages

Check the base

Intermittent spinning

Issue not resolved, please speak to our Customer Support Team

Clear the Cleaner head - step by step

Has performance improved?

Check the inlet suction

Check suction at head

Check duct

Check changeover valve

Check the cyclone

Wash the filters

Issue not resolved, please speak to our Customer Support Team

Washing the filters - step by step

Replacement part required

Suction weaker than usual

Issue not resolved, please speak to our Customer Support Team

Check inlet suction

Reset the Brush bar

Check Cleaner head

Check both base and hose

Hose and Wand

Check the Wand

Replacement part required

Check the hose

The hose has split

Replacement part required

Replacement part required

Replacement part required

Issue not resolved, please speak to our Customer Support Team

Pick up issue

Power or electrical issue

The Brush bar is not spinning on the floor tool

Issue not resolved, please speak to our Customer Support Team

No power

More than two hours

Issue not resolved, please speak to our Customer Support Team

Less than two hours

Washing the filters

Issue not resolved, please speak to our Customer Support Team

Washing the filters - step by step

Issue not resolved, please speak to our Customer Support Team

Switch not working

Issue not resolved, please speak to our Customer Support Team

Issue not resolved, please speak to our Customer Support Team

Unusual smell

Issue not resolved, please speak to our Customer Support Team

Damp or musty smell

Visible issue

Machine is hard to push

Check soleplate

Replacement part required

Move slider on Cleaner head

Issue not resolved, please speak to our Customer Support Team

Reset the Brush bar

Replacement part required

Issue not resolved, please speak to our Customer Support Team

Ball shell has come off