Skip navigation
Thanks. We've saved your preferences.
You can update your contact preferences at any time in the Keep in touch section of Your Dyson. If you have a Your Dyson account, you can log in below to manage your contact options.

Let's get your machine working.

DC20 Stowaway vacuum (Iron/Titanium/Metallic Red)
DC20 Stowaway vacuum (Iron/Titanium/Metallic Red)

Let's get your machine working.

DC20 Stowaway vacuum (Iron/Titanium/Metallic Red)
See all steps

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

Please contact our customer service team on 0800 298 0298, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.

We're glad the problem's been solved.

Please let us know if there's anything else we can help you with.

We need a little more information to help us solve your issue.

Please contact our customer service team on 0800 298 0298, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.

You might need to arrange a visit from a Dyson expert.

It looks like the Turbine Head isn't working. A new one will need to be replaced by a Dyson Expert.

Please contact us. Our UK based helpline will be able to arrange an appointment for you.

Turbine Head

Part no. 911566-04

Turbine Head

Part no. 911566-04

Thanks! We've received your details

We've sent a confirmation email and will be in touch soon to help resolve your issue or book you a new part.

Sorry - there's been a technical issue

Please resubmit the form. Or contact our experts through another channel

Sorry - your machine is no longer eligible for free replacement parts. You can purchase your new part below.

Turbine Head

Part no. 911566-04

Replacement turbine head.

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

Please contact our customer service team on 0800 298 0298, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.

You might need to arrange a visit from a Dyson expert.

It looks like the Turbine Head isn't working. A new one will need to be replaced by a Dyson Expert.

Please contact us. Our UK based helpline will be able to arrange an appointment for you.

Turbine Head

Part no. 911566-04

Turbine Head

Part no. 911566-04

Thanks! We've received your details

We've sent a confirmation email and will be in touch soon to help resolve your issue or book you a new part.

Sorry - there's been a technical issue

Please resubmit the form. Or contact our experts through another channel

Sorry - your machine is no longer eligible for free replacement parts. You can purchase your new part below.

Turbine Head

Part no. 911566-04

Replacement turbine head.

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

Please contact our customer service team on 0800 298 0298, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

Please contact our customer service team on 0800 298 0298, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.

We need a little more information to help us solve your issue.

Please contact our customer service team on 0800 298 0298, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.

We're glad the problem's been solved.

Please let us know if there's anything else we can help you with.

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

Please contact our customer service team on 0800 298 0298, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

Please contact our customer service team on 0800 298 0298, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.

We need a little more information to help us solve your issue.

But our Customer Support Team will be able to solve your problem.

Please contact our customer service team on 0800 298 0298, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.

Learn more from your Dyson with the MyDysonᵀᴹ app

Download the MyDysonᵀᴹ app to register.

Enjoy quick access to personalised guides and 24/7 support.