Getting started
You can get up and running quickly with our step-by-step video guide.
Using your machine
Understanding the three cleaning modes
Getting to know your cleaner heads
Dyson-engineered accessories
Our accessories add even greater versatility. Attach to the wand for cleaning up high, or directly to your machine for handheld cleaning.¹
This is a carousel with slides. Use Next and Previous buttons to navigate, or jump to a slide with the slide dots.
Using the LCD screen
The LCD screen shows current performance, including selected cleaning mode, remaining run time, filter maintenance reminders and blockage reports.
Using the LCD screen
The LCD screen shows current performance, including selected cleaning mode, remaining run time, filter maintenance reminders and blockage reports.
See remaining run time
Pull the trigger for a few seconds to see remaining run time. The time displayed will take the cleaning mode, tool and floor type into account.
See remaining run time
Pull the trigger for a few seconds to see remaining run time. The time displayed will take the cleaning mode, tool and floor type into account.
Maintenance alerts
The screen will remind you when it's time to clean your filter to maintain optimum performance. It'll also inform you about blockages and how to clear them.
Maintenance alerts
The screen will remind you when it's time to clean your filter to maintain optimum performance. It'll also inform you about blockages and how to clear them.
Charging the battery
You can charge your battery on or off the machine, and in or outside of the dock.
Maintaining your machine
From washing the brush bar to cleaning the filter, our quick guides will help you keep your machine performing at its best.
Useful tips
Frequently asked questions
The LCD screen on your machine will remind you when it's time to clean your filter. This will usually be around once a month, but may be more frequent if you use your machine more heavily. After cleaning the filter, always leave it to dry for at least 24 hours. You must ensure it's completely dry before refitting. We strongly recommend following the cleaning instructions and cleaning by hand. The filter is not suitable for dishwasher use.
A full charge takes up to 4.5 hours.
We recommend charging additional batteries soon after purchase, and alternating batteries regularly to prolong battery health.
The battery is designed to be left on charge permanently. This will ensure the vacuum is fully charged when it's next used. When the battery is fully charged, your machine won't use any more electricity.
We recommend fully charging your machine after every clean. This helps your vacuum's battery and monitoring system's algorithm to more accurately calculate and display remaining run time.
The LCD screen only uses up to 1.5 watts of power, which won't noticeably impact run time.
Your machine works independently and doesn't currently connect to the MyDyson™ app.
Your machine will only adapt to different floors when the High Torque XL cleaner head is attached and it's in Auto mode. Other tools and modes are designed for different tasks.
Both modes provide the optimum balance of power and run time. Auto mode only works with the High Torque XL cleaner head to automatically adapt between different floor types. Med mode is displayed instead of Auto mode when a non-motorised tool is attached.
Press and hold the selection button beneath the screen for between 5 and 10 seconds to view the language list. Then press the selection button to scroll through the list. When you reach your preferred language, press and hold the button for between 2 and 4 seconds. If you've selected the wrong language, press and hold the button when the cross is displayed to return to the language list. Or to confirm the language, press the button to scroll to the tick and then press and hold.
You can use the red slider on the High Torque XL cleaner head to further adjust the suction. Slide it towards the '+' for maximum suction for ground-in dirt and large debris on durable floor coverings. Move towards the '-' for light dirt on deep pile carpets and delicate floor coverings, such a vinyl and lino. Leave it in the middle for dust and debris on carpets, rugs and hard floors.
