Dyson AM10™ humidifier

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Getting started

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Maintaining your machine

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Replacing the UV-C emitter lamp

Fault code F2 indicates a problem with the UV-C emitter lamp. We explain how to replace it in our step-by-step guide.
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Checking for a faulty seal

If mist is leaking from the sides of the loop amplifier, a seal may not be sitting correctly. Our video shows you how to troubleshoot the problem.
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Replacing the piezo

Fault code F1 indicates a problem with the piezo. Replacing the piezo takes a few minutes and is explained in our step-by-step guide.

Useful tips

Protect your possessions

We recommend placing a waterproof mat or pad beneath the humidifier.
Sleep timer

Set the sleep timer to your desired length. When it reaches zero, the machine will switch to Standby mode.
Cool down

Use your machine for powerful personal cooling, without humidifying, when conditions call for it.

User manual

Check your user manual online or download a copy

Frequently asked questions

Will the humidifier purify the water in the tank?

Yes, the Dyson humidifier contains ultraviolet cleansing technology that exposes every drop of water in its tank to ultraviolet light. This kills 99.9% of bacteria in the water.

Can I use air fresheners and scented oils in the water?

No, we expressly recommend that you do not use your machine in conjunction with any of these products.

Can I use this machine with an extension cable?

No, the use of an extension cable is not recommended.

The Dyson guarantee

'How to' videos

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Helpful tips

Tailored reminders that will keep your machine working at its best, for longer.
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Freephone and live chat. Open 8am - 8pm Monday to Friday, 8am - 6pm Saturday and Sunday.
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Replacement parts or repairs if something goes wrong during your guarantee period.
Hassle-free replacement

If we can’t repair your machine, we’ll replace it while it's under guarantee. Fast.

We don’t stop caring about our machines once they’re yours. Activating your guarantee allows us to give you a tailored, complementary, direct service for your machine. Even after your guarantee has ended, we’ll still be on hand to help.

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Contact us

You can quickly access help and advice online – visit our support pages for troubleshooting, how-to videos and more.

Our helpline opening hours:

08:00 – 20:00 Monday to Friday
08:00 – 18:00 Saturday and Sunday

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Call us on 0800-298-0298