Getting started
Watch our short video to help you get started.
Important | How to use your PRCD plug
Remember to test every time before you style, and any time your straightener goes into Auto stand-by mode.
It’s important because your PRCD (Portable Residual Current Device) is engineered for your safety.
Your step-by-step guide to powering on
See also your online user manual, available to download below.
1. Plug in
Switch on mains power.
Check the RESET button (larger one) is depressed – the red collar should not be visible.
2. Test
Press the TEST button (smaller one).
The RESET button should pop out – the red collar should be visible.
Important: Do not continue or power on the appliance if the RESET button does not pop out. Follow the Test Fail guidance in your online user manual.
3. Check LED
If there's no light, proceed to Step 4.
Important: Do not continue or power on the appliance if the if the LED lights up or blinks red. Follow the Test Fail guidance in your online user manual.
4. Reset
Press the RESET button (larger one) – the red collar should not be visible.
5. Power on
Power on your Dyson Airstrait™ straightener. Style away.
Styling guides
Watch our quick, step-by-step guides to achieve your ideal style.
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Naturally straight blow out
A polished, everyday look, straightened from wet.
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'90s straight blow out
Pin and roll for lift and volume with a ‘90s-inspired ‘Rachel’ look.
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Stretched bubble puff ponytail
Smooth and stretch hair to create the base for your extended looks.
Maintaining your Dyson Airstrait™ straightener
We recommend carrying out regular maintenance on your straightener to keep it working at its best.
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Cleaning the filter
We recommend cleaning your filter once a month. Watch this short film to learn how.
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Cleaning the tension bars
Over time, hair product residue may build up on the tension bars. Learn how to keep them clean and free from debris.
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Cleaning the diffusers
We recommend the diffusers are kept clean, free from debris and hair product residue to keep them functioning effectively.
Accessories for your Dyson Airstrait™ straightener
Explore our range of straightener accessories to build your own home styling kit. Designed by Dyson engineers for multiple hair types.
Expert advice at Dyson Demo
Our Dyson Experts are on hand to answer any questions you may have and show you how to get the most from your Dyson Airstrait™ straightener. You can also book a complimentary styling appointment.
Frequently asked questions
Can I use my Dyson Airstrait™ straightener on dry hair?
Yes, you can use the Dyson Airstrait™ to touch-up and refresh your style from dry. To use on dry hair, select Dry mode and choose between the pre-set temperatures, depending on your hair type and intended style.
Will my straightener turn off if I accidentally leave it on?
Your Dyson Airstrait™ will enter auto-standby after five minutes of inactivity when the arms are left open, or three minutes if the arms are locked. The LCD screen will turn off and you'll need to press the power button to turn the machine back on.
Can I use my Dyson Airstrait™ straightener when travelling to countries with different electrical voltage?
Your straightener has been precisely engineered for styling at the voltage of the country in which it was purchased. This allows it to run at optimum performance. As voltage varies from country to country, please follow the guidance on usage in the guarantee section of your user manual.
How often do I need to clean the filter?
To maintain optimum performance, your Dyson Airstrait™ straightener needs regular care and maintenance. We recommend cleaning the filter once a month. Debris should be wiped from the outer filter cage and from the inner filter mesh using a soft, dry cloth.
Do I need to clean my machine?
Yes, we recommend regular cleaning of your machine for optimum performance. You can find detailed instructions on how to clean and deep-clean your filter, tension bars and diffusers in your online user guide, on our Support pages or on your MyDyson™ app.
Why don’t other Dyson appliances have a PRCD plug?
This is an additional safety element, designed especially for the Dyson Airstrait™ straightener given its powerful and direct wet-to-dry function.
How big is the PRCD plug?
H 71mm x L 150mm x W 41mm.
Why is the PRCD plug bigger than a traditional plug?
Dyson engineers designed the plug to include key electronics elements in it. By moving this to the plug, it removed weight and bulk from the machine itself. The plug is currently Dyson's best solution to enable a lightweight and compact product that enables wet-to-dry straightening.
Can I use the PRCD plug in different countries?
The Dyson Airstrait™ straightener doesn’t have universal voltage. Each appliance is designed for the specific voltage of the retail country. Therefore, as with our Dyson Supersonic™ hair dryer and Dyson Airwrap™ multi-styler, it won’t work in countries with a different voltage, even with a plug adaptor.
If travelling, check the voltage of the country matches that of your Dyson Airstrait™ straightener. You can find the voltage for your appliance in your user manual.
Can I take the PRCD in my hand luggage?
Yes, the PRCD plug is a fixed integral part of the Dyson Airstrait™ straightener. If travelling, check the voltage of the country matches that of your Dyson Airstrait™ straightener. You can find the voltage for your appliance in your user manual.
Do I need to TEST and RESET after my straightener has gone into Auto stand-by mode?
Yes. For your safety, the Dyson Airstrait™ straightener automatically turns off after five minutes of inactivity if the arms are open, or three minutes if the arms are locked. This is called Auto stand-by mode. Because the appliance is powered off, you need to TEST and RESET again every time before you power on the appliance.
What do I do if the PRCD plug LED blinks red?
If after pressing TEST and RESET, the RESET button doesn’t pop out (red collar isn’t visible) and/or the LED lights up or blinks red, do not power on your appliance.
Immediately turn off the mains power switch and unplug the appliance, and contact the Dyson Helpline on 0800-298-0298.
Our helpline hours:
- 08:00 to 20:00 Monday to Friday
- 08:00 to 18:00 Saturday and Sunday