Dyson V7 Absolute | Dyson V7™ cordless stick vacuum | Dyson

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Getting started

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Using your machine

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Maintaining your machine

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Resetting the brush bar

The brush bar is designed to shut off when jammed. Learn how to reset it after removing the cause of the jam.
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Checking for blockages

Suction not what it was? Check for – and remove – temporary blockages with our step-by-step guide.

The floor tool shown may vary from the product selected but the process remains the same.

Useful tips

Two power modes

Toggle between Powerful mode – for longer suction – and MAX mode, for stronger suction. Just hold down the trigger and slide the control back and forth.
Switch accessories quickly

The quick-release tools click into place, and release in moments by simply depressing the release switch.
Don't overfill it

To maintain suction, keep an eye on the bin and empty it as soon as debris reaches the MAX marker.

Secure the charging dock

Leave at least 1.2m between the floor and the lowest screw point. Make sure it's within easy reach of a power socket so the cable has some slack.

Wash the filter regularly

Rinse under a cold tap until the water runs clear – you don't need any detergents. Squeeze out excess water and leave to dry on its side (at least 24 hours) before refitting.

Clean awkward spaces

Remove the wand and connect your chosen tool directly to the inlet pipe to use the vacuum as a handheld.

User manual

Check your user manual online or download a copy

Docking station installation guide

Check your docking station installation guide online or download a copy

PDF 3.07 MB

Frequently asked questions

How often does the filter on this machine need washing?

We recommend that you clean the filter at least once a month. You can find filter maintenance instructions in the machine's user guide.

Can I use this machine with an extension cable?

No, the use of an extension cable is not recommended.

Can I use this machine to pick up liquids?

No. Don't pick up water or other liquids with your machine.

Tools to tackle more

Wand storage clip

Wand storage clip

Part No. 970129-01

Handily stores the Combination and Crevice tools on the wand of your vacuum.

£5.00

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Quick-release up-top adaptor

Quick-release up-top adaptor

Part No. 967762-01

Twists and locks at different angles to clean high-up areas of your home

£25.00

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QR Up Top Adaptor Retail

QR Up Top Adaptor Retail

Part No. 967762-02

Please contact our customer service team on 0800 298 0298, or directly on Live Chat through our Digital Assistant by clicking the purple icon at the bottom of the page. You can start a conversation with an Expert by clicking the agent icon at the bottom left of the chat window.

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The Dyson guarantee

'How to' videos

To help you get the most from your machine. Quick and easy.
Helpful tips

Tailored reminders that will keep your machine working at its best, for longer.
Exclusive owner benefits

Priority access to previews of new Dyson technology, events and offers.

Expert advice. 7 days a week.

Freephone and live chat. Open 8am - 8pm Monday to Friday, 8am - 6pm Saturday and Sunday.
Free Dyson parts and labour

Replacement parts or repairs if something goes wrong during your guarantee period.
Hassle-free replacement

If we can’t repair your machine, we’ll replace it while it's under guarantee. Fast.

We don’t stop caring about our machines once they’re yours. Activating your guarantee allows us to give you a tailored, complementary, direct service for your machine. Even after your guarantee has ended, we’ll still be on hand to help.

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Contact us

You can quickly access help and advice online – visit our support pages for troubleshooting, how-to videos and more.

Our helpline opening hours:

08:00 – 20:00 Monday to Friday
08:00 – 18:00 Saturday and Sunday

Visit the Dyson Community
Dyson’s Digital Assistant can help. Just click the purple icon at the bottom of the page.
Call us on 0800-298-0298