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Dyson lightweight vacuums frequently asked questions

Can I use the Dyson V12 Detect Slim™ on damp or wet floors?

The Dyson V12 Detect Slim™ has not been designed to be used on damp or wet floors. The contact of water can damage your Dyson machine and invalidate your product guarantee. To eliminate any dust build-up, you may remove and wash the filter as well as any tools without electronic components.⁶ 

⁶ Refer to instructions in the operations manual available on the Dyson website

Does Dyson V12 Detect Slim™ capture and trap pet hair?

 Dyson V12 Detect Slim™ is engineered to reveal, capture and trap pet hair. Hair screw tool removes and de-tangles long hair and pet hair from sofas, mattresses, pet beds and stairs. 

Is the Dyson Omni-glide™ vacuum cleaner made for full-house cleans?

The Dyson Omni-glide™ has a 0.2L bin capacity and up to 20 minutes5 run time, making it perfect for quick picks ups on hard floors. It may be used in conjunction with your full-sized cordless or corded vacuum for a full-house clean.

Can I use the Dyson Omni-glide™ vacuum cleaner on carpet?

The Double Fluffy™ cleaner head has not been designed to pick up debris on carpet, it is designed to pick up large debris and fine dust from hard floors. For light cleaning on carpet or soft floor coverings, you can use the Mini motorised tool or a full-size Dyson cordless vacuum.

  • 1 Compared to all cordless vacuum cleaners with soft roller cleaner heads and 360° castor wheels, according to GFK sales tracking data in each market.
  • 2 Suction tested to EN IEC62885-4 CL5.8 and CL5.9, tested at the flexible inlet, loaded to bin full, in Boost mode against the cord-free stick market. (Sales data from Apr 2020 to Mar 2021).
  • 3 Best accuracy achieved in Auto mode. Auto ramp feature in Auto mode only. Testing based on average in home usage according to Dyson internal test data. Microscopic dust is defined as particles less than 100 microns.
  • 4 Filtration tested against ASTM F3150, tested in Boost mode by independent third-party, SGS-IBR Laboratories US in 2020.
  • 5 Additional battery and charger, available to buy separately on the Dyson website.
  • 6 Applies in eco mode on hard floor. Actual run time will vary based on power mode, floor type and/or attachments used.
  • 7 Refer to instructions in the operations manual available on the Dyson website
  • 8 Suction tested to EN IEC62885-4  CL5.8 and Cl5.9, loaded to bin full, in Boost mode against cord-free stick market.